Welcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
ConnectWise
ConnectWise is the world’s leading software company dedicated to the success of IT solution providers (TSPs) through unmatched software, services, community, and marketplace of integrations. ConnectWise offers an innovative, integrated, and security-centric platform—Asio™—which provides unmatched flexibility that fuels profitable, long-term growth for partners. ConnectWise enables TSPs to drive business efficiency with automation, IT documentation, and data management capabilities and increase revenue with remote monitoring, cybersecurity, and backup and disaster recovery technologies.
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Breaking News, Business & Finance
IT Nation Announces PitchIT Class of 2025 Contestants
by Mark Vrunoby Mark VrunoThree start-up contestants from this group will present their innovative solutions on stage at IT Nation Connect 2025; winners receive $100K in prize money.
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When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.
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Security
Common Mistakes Dealers Make When Entering the Cybersecurity Biz
by Mark Vrunoby Mark VrunoSome of the largest pitfalls include how to sell, to whom, and how to define sales ‘wins.’ These challenges are tips of the deep, cybersecurity iceberg.
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With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.
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Sales & Marketing
From Imaging to IT: New Sales Training Preps Reps for the Future
by Scott Cullenby Scott CullenWith ConnectWise-funded sales training, Kingston Training Group is helping dealerships transition their selling approach, ensuring reps are prepared to capture IT opportunities.
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Is managed IT in the mix with your sales and lease deals? Should it (IT) be part of a lease agreement?
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Breaking News, Business & Finance
“Monday with Mark:” Office Technology News Highlights, April 21-25, 2025
by Mark Vrunoby Mark VrunoWelcome to “Monday with Mark,” our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
ConnectWise Further Strengthens Leadership Team with Two New Appointments
by Mark Vrunoby Mark VrunoPrakash Talreja and Russell Humphries to lead ConnectWise product and engineering teams.
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Breaking News, Business & Finance
ConnectWise Expands Asio Platform with Security 360 and Backup 360 at No Additional Cost
by Mark Vrunoby Mark VrunoEnhancing MSP value, Security and Backup360 are now included at no additional cost with the proprietary Asio platform.
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Breaking News, Business & Finance
ConnectWise Unveils SaaS Cybersecurity, Empowering MSPs to More Easily Deliver, Manage, and Monetize Cloud Security
by Mark Vrunoby Mark VrunoSoftware as a Service security simplifies the Microsoft 365 security experience with single console for enhanced monitoring, reporting, and remediation of cybersecurity threats.
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Breaking News, Business & Finance
ConnectWise Revolutionizes Operations for IT Professionals with Next-Gen RMM and RPA Solutions
by Mark Vrunoby Mark VrunoIntelligent automation through RMM and RPA empower MSP and ITSM teams to drive measurable efficiency gains, elevate end-user experiences and reduce labor costs.
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Breaking News, Business & Finance
Service Leadership Releases 2025 Annual IT Solution Provider Compensation Report
by Mark Vrunoby Mark VrunoAnnual report is leading source for compensation data and best practices of top-performing IT solution poviders.
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Breaking News, Business & Finance
ConnectWise Elevates Managed Service Providers Community Focus with New Leadership, Enhanced Resources
by Mark Vrunoby Mark VrunoPeter Kujawa to lead newly consolidated Partner Communities org, bringing managed service providers (MSP) community resources under one umbrella. The new business unit is dedicated to amplifying the voice of its partner community, bringing new leadership and enhanced resources to IT Nation, which integrates existing ConnectWise programs.
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Managed IT & Solutions
Mastering the MSP Model: A Dealer’s Blueprint for IT Services Success
by Mark Vrunoby Mark VrunoStrategies for unlocking growth opportunities in IT services.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights October 14-18
by Scott Cullenby Scott CullenThe Cannata Report’s Manic Monday offers a rapid recap of the previous week’s office technology industry news.
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Breaking News, Business & Finance
ConnectWise and Pax8 Announce Strategic Partnership to Fortify Cybersecurity and Data Protection Solutions for the MSP Ecosystem
by Scott Cullenby Scott CullenConnectWise announced a strategic partnership to offer ConnectWise’s Managed Detection and Response (MDR) solution within the Pax8 Marketplace.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights
by Scott Cullenby Scott CullenThe Cannata Report’s Manic Monday offers a rapid recap of the previous week’s office technology industry news.
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Breaking News, Business & Finance
ConnectWise Signs Secure by Design Pledge, Reinforcing Commitment to Cybersecurity
by Scott Cullenby Scott CullenConnectWise announced it has signed onto the Cybersecurity and Infrastructure Security Agency’s (CISA) Secure by Design pledge.
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Breaking News, Business & Finance
Office Technology News Highlights from The Cannata Report: Manic Monday, September 23-27
by CJ Cannataby CJ CannataOffice technology industry news and features highlights from last week abounded – check out this week’s Manic Monday for yourself.
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Breaking News, Business & Finance
ConnectWise Announces CEO Transition: Manny Rivelo Appointed CEO, Jason Magee to Step Down
by Scott Cullenby Scott CullenConnectWise, the company that pioneered the managed service provider (MSP) model through software, services, and community, today announced that Manny Rivelo, former CEO of Forcepoint, has been appointed Chief Executive Officer
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Awards & Charity
Meet the 2024 Frank Award Finalists for The Cannata Report’s 39th Annual Awards & Charities Gala
by Scott Cullenby Scott CullenAwards season has arrived with the announcement of The Cannata Report’s finalists for the 2024 Frank Awards honoring excellence and innovation in the office technology and services industry.
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Breaking News, Business & Finance
ConnectWise Acquires Axcient and SkyKick
by Scott Cullenby Scott CullenConnectWise announced it has entered into a definitive agreement to acquire Axcient, with the transaction expected to close in the coming weeks.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights
by Scott Cullenby Scott CullenThe Cannata Report’s Manic Monday offers a rapid recap of the previous week’s office technology industry news.
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Breaking News, Business & Finance
ConnectWise Unveils Reimagined ConnectWise Marketplace
by Scott Cullenby Scott CullenWith the new unified interface, MSPs can now seamlessly navigate the ConnectWise Marketplace via marketplace.connectwise.com.