Digital Transformation (DX)

Corporate blog (including slide excerpts) higlights Sharp’s business briefing last month in Tokyo.

Three adept dealer leaders met at the powerful intersection of legacy and leadership: Meet our 2026 Women Influencers . . .

This year’s three Women Influencers each has stepped up as a leader in the offi ce technology dealerships started by their dads.

A seasoned dealer principal from EO Johnson answers seven questions about leadership in the office technology channel.

The ETRIA-developed integrated MFP model are set to arrive in the second half of 2027, Toshiba Tec reports.

When it comes to talent, the office technology dealer channel should remain gender neutral.

At the powerful intersection of legacy and leadership, a trio of transformational, second-generation women influencers navigates their family businesses through the DX waters of office technology.

What does Xerox’s new GTM strategy look like? Where does print fit in? And, what is ‘The Lexmark Way?’

“As our industry continues to evolve through AI, automation, data, and new service-led business models, Xerox is committed to working closely with dealers, partners, and customers to create practical paths for growth and long-term success,” says Rich Schaublin.

Nashville-based dealer RJ Young teamed up with spinoff colleagues at Velocity1 for Music City’s premier business technology networking event.

Membership in imaging industry “think tank” aims to drive smarter service management across the print ecosystem, says Circuitry.ai.

Boissonneault, the U.S. OEM’s North American channel president, talks about Xerox go-to-market strategies, the Lexmark integration, and partner relations.

What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?

Employees come together to mark a half-century in business and recognize Terry and Karen Newsom, the co-founders of Pacific Office Automation.

In the chief financial officer role, Quinn replaces 10-year company veteran Jeff Miller, who left Impact Networking in April.

The focus will be on new business development through the synergy of 25 years of overseas experience, Foxconn resources, and Sharp’s business foundation.

Young influencers – Six in ’26: A fresh crop of thirty-somethings drives change with managed IT, security, data workflow, and innovative marketing services.

DX in action: Is data buried in physical documents slowing your organization down? Xerox can accelerate your business processes by converting paper documents into secure, indexed, and searchable digital files.

For smaller office technology dealers, profiting from some managed IT services may be better than none.

WorkSmart, NexusTek, and IBM executive tapped to propel growth in an evolving technology services landscape in North America for the Konica Minolta Managed IT Services Division that encompasses All Covered and IT Weapons.

A digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.

With 2030 coming fast, Ricoh views itself as a “workplace integrator,” dual- focused on software and services as well as on hardware, including A3 MFPs, industrial printers, and production printing devices.

Technology leaders, we’ve seen this before in the dealer channel! Please, do not be intimidated by artificial intelligence (AI) and large language models (LLMs).

AI security could be the best defense against AI threats to office technology clients.

Tom McMahon, president of Milner, Inc., reflects about his mother, his mentors, and his mantras.