TD SYNNEX’s Desiree Cruz discusses opportunities for office technology dealerships both inside and outside of the traditional print/imaging business.
Digital Transformation (DX)
Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.
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Office/Workplace Technology
JAPANESE HEADLINES: Toshiba Focuses on Recurring Revenue Streams
by Tetsuo Kuboby Tetsuo KuboToshiba Tecās business strategy supports SMB customersā operational efficiency and cloud adoption to sustain and grow recurring revenue.
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Business Management/Finance
Future Proofing the Office Technology Dealer Channel
by Mark Vrunoby Mark VrunoAmid the quest for more profitable growth in the office technology sector, a strong leasing partner can help dealerships.
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CR Exclusives
The Cannata Report TOP TEN: Office Technology Content Readers Liked the Best in 2025
by Mark Vrunoby Mark VrunoPOPULARITY CONTEST: Which of our office technology stories were read most within the dealer channel last year?
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Canon Inc. is now in the top 10 for 42 years running. Which other innovative companies made the 2025 USPTO’s list of leading patent grantees?
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Business Management/Finance
KDI Office Technology Announces Long-Term Partnerships with Philadelphia Flyers and Philadelphia Phillies
by Mark Vrunoby Mark VrunoPhilly professional baseball and hockey teams partner with Pennsylvania-based dealer KDI Office Technology.
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Office/Workplace Technology
JAPANESE HEADLINES: Toshiba Tec, Ricoh, and Etria Exhibit Solutions Driving DX in Manufacturing and Logistics
by Tetsuo Kuboby Tetsuo KuboOffice technology OEMs Toshiba and Ricoh are among those driving digital transformation at the 27th Auto-ID & Communication Expo in Japan.
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P3iD Technologies is a software/solutions and document scanning company focused on secure digital transformation technologies, according to The Consortium.
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Managed IT and Security
Netrix Acquires U.S. Managed IT Services from Ricoh USA, Inc.
by Mark Vrunoby Mark VrunoBased in the Chicago area, the acquisition expands Netrixās MSP and cloud solutions portfolio and broadens its reach across the United States.
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Business Management/Finance
Konica Minolta and First Citizens Bank Forge New Agreement
by Mark Vrunoby Mark VrunoStrategic agreement to deliver next-generation financing, says OEM Konica Minolta, including enhanced program structures designed to support digital transformation (DX).
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Breaking News, Business & Finance
Konica Minolta Launches New BlueIrisIQ Website
by Mark Vrunoby Mark VrunoBlueIrisIQ.com is designed to deliver a smarter, more intuitive digital experience for customers engaging with Konica Minolta’s newest division.
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Issue Announcements
3 Top Women Influencers Leading the Dealer-Partner Channel in 2025
by CJ Cannataby CJ CannataWho are the channel’s Women Influencers of 2025? Meet our trio: Mary Hart (HP), Jennifer Healy (Ricoh), and Sarah Henderson (Nexera and MPS Monitor).
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Economics
JAPANESE HEADLINES: Ricoh Japan Promotes 5 Key DX Strategies
by Tetsuo Kuboby Tetsuo KuboDigital transformation (DX) may be the answer to solving customer, local, and social issues, says Ricoh Japan.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, July 21-25, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Heidelberg Establishes New Platform for Digital Transformation
by Mark Vrunoby Mark VrunoSHIFT 2025 is a new platform that aims to help print shops with their digital transformation (DX). International summit in September (at Heidelberg HQ in Germany) will examine present status of digitalization and develop potential solutions for automating printing industry workflows.
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Uncategorized
Dai Nippon Printing to Open First Overseas R&D for Co-packaged Optics
by Mark Vrunoby Mark VrunoThe research and development facility in the Netherlands will promote co-packaged optics R&D, reports Tokyo-based Dai Nippon Printing (DNP).
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Breaking News, Business & Finance
Impact Networking Moves SoCal HQ into New Culver City Office
by Mark Vrunoby Mark VrunoDealer’s fresh space offers opportunities for collaboration, creativity and stronger service delivery in Southern California; new Impact Networking office consolidates team members previously based in downtown Los Angeles and Marina del Rey, CA.
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Breaking News, Business & Finance
Hybrid Work in 2025: How Leaders Can Get It Right
by Mark Vrunoby Mark VrunoIn a multi-industry survey, employees complain about rigid return-to-office policies, poor communication, and inadequate technology. Employers need to listen to their hybrid work feedback, says Cisco Systems, Inc., which develops, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-tech services and products.
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Breaking News, Business & Finance
Kyocera Cloud Capture Document Solution to Streamline Digitization
by Mark Vrunoby Mark VrunoStreamlining digitization, KCC seamlessly integrates with Kyoceraās award-winning MFPs, empowering teams to digitize documents quickly and securely.
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Sales & Marketing
Doceo Appoints Todd Murtoff as Vice President of Sales, IT Division
by Mark Vrunoby Mark VrunoNewly created Doceo position marks a strategic step in Mid-Atlantic dealer’s ongoing mission to broaden information technology (IT) services, spanning managed IT, hardware, software, cloud solutions, and cybersecurity from the firm’s base in York, Pennsylvania.
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Breaking News, Business & Finance
Harris Business Machines Merges with Panama Business Machines
by Mark Vrunoby Mark VrunoMerged dealer entity creates a new powerhouse for office solutions in Northwest Florida and South Alabama, says Harris Business Machines.
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Breaking News, Business & Finance
Print & Digital Convention 2025 Coming to Germany Next Month
by Mark Vrunoby Mark VrunoBrought to us in part by the same European show company that organizes the quadrennial drupa printing trade fair, this convention program again focuses on the intersection of print and digital (May 13&14).
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Breaking News, Business & Finance
Adopting New Technology: What Business Leaders Need to Know
by Mark Vrunoby Mark VrunoCompanies, no matter how big or small, all have one universal struggle: adopting new technology. It’s the focus of an April 22nd webinar on LinkedIn hosted by Impact Networking and DOT Security.
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Breaking News, Business & Finance
Half of Tenants View Poor Technical Experience as Leading Pain Point Hindering In-office Attendance
by Mark Vrunoby Mark VrunoWith 65% of tenants expressing interest in a mobile access app, leaders need to ensure investment is allocated to the right technology that provides the technical experience occupants and their internal teams desire, according to the 2025 VTS Global Workplace Report.
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Breaking News, Business & Finance
Pennsylvania Modernizes Its IT Procurement, Streamlines Policies
by Mark Vrunoby Mark Vruno“Getting stuff done:” Making state government buy at the speed of business by modeling the private sector, eliminating bureaucracy, and making it easier for innovative tech and IT companies to do business with the Commonwealth of PA. Governor Josh Shapiro and his administration aimsto deliver faster results and save taxpayer dollars.
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