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Top Posts
Loffler Companies Celebrates 40 Years!
Fridays with Frank – U.S. Veteran and Navy...
Docutrend Acquires American Copy Machines
ECONOMICS WATCH – The FOMC Punts but Hints...
HP Inc. Appoints Emma Walmsley as CEO
Hatz Launches Spaces for Collaborative AI Workspaces
TD SYNNEX Report: AI Spending Is Surging, but...
Source Support Services Joins the Consortium to Orchestrate...
Saluting Tom Chaby: U.S. Veteran, Navy SEAL, and...
ECI Software Solutions Acquires Sierra Data Systems
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Digital Transformation (DX)

Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.

  • Growth & Profitability

    TD SYNNEX Report: AI Spending Is Surging, but Revenue Isn’t Keeping Pace.

    by Mark Vruno November 5, 2026

    Fifth annual Direction of Technology Report finds 66% of IT partners accelerating AI investment, says TD SYNNEX, but only 21% generating meaningful revenue from it.

    Read more
  • Office/Workplace Technology

    Source Support Services Joins the Consortium to Orchestrate Global Field Service Outcomes in Emerging Markets

    by Mark Vruno November 5, 2026

    Ed Krzysik, formerly with Ricoh, is Source Support Services’ VP of field service, reports The Consortium.

    Read more
  • Office/Workplace Technology

    Kate Mason Joins The Breakaway Team to Help Shape the Future of the Imaging Channel

    by Mark Vruno November 4, 2026

    The Breakaway Team is pleased to welcome the sales leader of Michigan-based office technology dealer Kraft Business Systems.

    Read more
  • CR Exclusives

    OFFICE TECH & AI – Autonomous Mobile Robots and Your Office Technology Dealership

    by Greg Walters October 29, 2026

    The robots may be new, but the business around them isn’t, writes AI columnist Greg Walters.

    Read more
  • Video

    GreatAmerica Offers 7 Strategies for Smarter Office Technology Dealer Operations: VIDEO

    by Mark Vruno October 14, 2026

    In this “roundtable” video discussion, three GreatAmerica Financial executive leaders share practical advice to help office technology dealers—from when to invest through execution.

    Read more
  • Uncategorized

    Jim Haney Launches Marketing Tech/AI Advisory Practice in Dealer Channel

    by Mark Vruno September 21, 2026

    Haney Strategy functions as a chief marketing technology officer and AI advisor for office technology dealerships, explains owner and channel veteran Jim Haney.

    Read more
  • Issue Announcements

    PRODUCTION PRINTING SUCCESS STORIES IN 2026

    by CJ Cannata September 9, 2026

    Three office technology dealers succeeding with selling production printing devices share their high-volume diversification strategies.

    Read more
  • Business Management/Finance

    Konica Minolta Appoints Steven Powers as President, U.S. Direct Sales & Service

    by Mark Vruno August 19, 2026

    Appointment of former HP label/packaging sales exec signals OEM’s strategic intent to usher in the next era of its direct business; Mark Simons has transitioned to the role of advisor to the CEO, Konica Minolta says.

    Read more
  • Video

    Fridays with Frank – An Office Technology Chat with New BTA President Mike Boyle

    by Mark Vruno August 14, 2026

    Frank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.

    Read more
  • Production Print

    thINK Forum and Canon Celebrate Record-Breaking thINK Ahead 2026 Conference

    by Mark Vruno August 13, 2026

    The largest gathering in the thINK Ahead event’s history, this year featured the U.S. debut of the varioPRESS iV7 and expanded educational content covering AI, cybersecurity, and business transformation.

    Read more
  • Growth & Profitability

    Ascension Group LLC Joins The Consortium

    by Mark Vruno August 6, 2026

    TAG aims to drive smarter service management across the print ecosystem by joining The Consortium.

    Read more
  • Office/Workplace Technology

    Stop Reintroducing Yourself to AI, TD Synnex CTO Advises

    by Mark Vruno August 6, 2026

    If generative AI feels repetitive at your office technology dealership, TD Synnex’s CSO/CTO Sergio Farache explains how to fix it.

    Read more
  • Growth & Profitability

    membrAIn Joins The Consortium to Bring Awareness About the Future of AI Governance

    by Mark Vruno August 5, 2026

    membrAIn’s monitoring platform also will assist in unlocking the latent potential of teams/companies utilizing artificial intelligence.

    Read more
  • CR Exclusives

    Legacy Women Influencers

    by Noel Ward August 5, 2026

    How five women influencers continue to demonstrate empowerment within the office technology dealer channel.

    Read more
  • Growth & Profitability

    DelGrosso, Jr. Named Lead Ambassador of The Consortium’s Breakaway Team

    by Mark Vruno July 30, 2026

    Milner executive to guide mentorship, collaboration and next-generation leadership across the office technology channel by way of The Consortium.

    Read more
  • Growth & Profitability

    The Consortium Welcomes Robert Handel to The Breakaway Team

    by Mark Vruno July 29, 2026

    LDI Connect executive brings deep expertise in cloud strategy, cybersecurity, compliance, and responsible AI adoption to The Consortium.

    Read more
  • Growth & Profitability

    The Consortium Welcomes DLL’s Katie Walker to The Breakaway Team

    by Mark Vruno July 28, 2026

    DLL business development manager has joined The Breakaway Team initiative designed to bring fresh perspectives to the office technology industry and strengthen collaboration across generations.

    Read more
  • Video

    Fridays with Frank – Our Office Technology SURVEY Needs You!

    by Mark Vruno July 24, 2026

    The Cannata Report SURVEY needs more office technology dealers to participate. There’s only one week left until the deadline expires!

    Read more
  • Video

    IN FOCUS: Video Q&A with Pacific Office Automation CEO Adam Pritchett

    by Mark Vruno July 23, 2026

    In an exclusive interview, the Pacific Office Automation CEO sits down with Board Member David Porter on the occasion of the dealership’s 50th business anniversary.

    Read more
  • Business Management/Finance

    Sharp Holds Business Briefing in Japan

    by Mark Vruno July 15, 2026

    Corporate blog (including slide excerpts) higlights Sharp’s business briefing last month in Tokyo.

    Read more
  • Issue Announcements

    THE 2026 WOMEN INFLUENCERS AND MORE

    by CJ Cannata July 8, 2026

    Three adept dealer leaders met at the powerful intersection of legacy and leadership: Meet our 2026 Women Influencers . . .

    Read more
  • Video

    Fridays with Frank – How Xerox Goes to Market

    by Mark Vruno June 19, 2026

    What does Xerox’s new GTM strategy look like? Where does print fit in? And, what is ‘The Lexmark Way?’

    Read more
  • Growth & Profitability

    Xerox Secures Platinum Sponsorship Position for ECS 27

    by Mark Vruno June 18, 2026

    “As our industry continues to evolve through AI, automation, data, and new service-led business models, Xerox is committed to working closely with dealers, partners, and customers to create practical paths for growth and long-term success,” says Rich Schaublin.

    Read more
  • Office/Workplace Technology

    Celebrating RJ Young’s 3rd Annual ‘Tech Connect’ Event

    by Mark Vruno June 11, 2026

    Nashville-based dealer RJ Young teamed up with spinoff colleagues at Velocity1 for Music City’s premier business technology networking event.

    Read more
  • Growth & Profitability

    Circuitry.ai Joins The Consortium

    by Mark Vruno June 11, 2026

    Membership in imaging industry “think tank” aims to drive smarter service management across the print ecosystem, says Circuitry.ai.

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

The Cannata Report
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