Collabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT business practices. MSP customers working with Collabrance gain access to the knowledge base that contains on-demand trainings, tools, and resources. In addition, the new Collabrance Portal will proactively provide MSPs answers to their questions, and the ability to find up-to-date and accurate information.
“The new Collabrance Portal is great! I like the centralized information and tools. It is easy to navigate and organized, which allows me to save time when I’m looking for Sales/Marketing, or Discoveries/Onboardings resources,” shares Eddie Darmawan, CEO at D1 Networks. “I was fortunate to preview the new Collabrance Portal during beta testing. I found it so helpful, I immediately asked if the rest of my team could be granted early access as well so they could start using the new Collabrance Portal and resources too.”
The new Collabrance Portal helps MSP customers with:
- Submitting Orders & Requesting Reports
- Documentation & Training
- Tools & Templates
- Consistency & Standardization
- Full Access to Resource Library & Video Collection
“We continue to find ways to provide customers with support when they need it, and where they want it,” shares Corey Kerns, vice president & general manager at Collabrance. “The entire team, played a role in creating the 200+ assets the new Collabrance Portal holds to help our MSP customers. We still lead with interactive conversations to build relationships and understand how we can best help MSPs; the new Collabrance Portal is just an additional self-service option and value-add service MSPs can also use as a resource.”
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