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Managed IT & Solutions

Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.

  • Managed IT & Solutions

    Leasing and Managed IT

    by Noel Ward May 13, 2025
    by Noel Ward May 13, 2025

    Is managed IT in the mix with your sales and lease deals? Should it (IT) be part of a lease agreement?

    Read more
  • Managed IT & Solutions

    Mastering the MSP Model: A Dealer’s Blueprint for IT Services Success

    by Mark Vruno February 13, 2025
    by Mark Vruno February 13, 2025

    Strategies for unlocking growth opportunities in IT services.

    Read more
  • Managed IT & Solutions

    DEXTEK Takes Off: How DEX Imaging is Accelerating into the Managed IT Services Market

    by Scott Cullen January 30, 2025
    by Scott Cullen January 30, 2025

    DEX Imaging’s Bill Wosilius outlines DEXTEK’s strategic vision, market approach, and growth ambitions.

    Read more
  • Managed IT & SolutionsSecurity

    Why October Is Prime Time for Dealers to Strengthen Client Security

    by Kate Gragg October 15, 2024
    by Kate Gragg October 15, 2024

    October is Cybersecurity Awareness Month, a perfect time to audit and upgrade your security practices, and if you offer managed IT services, talk to your clients about doing the same.

    Read more
  • Managed IT & SolutionsSecurity

    Hard Copy | From the Editor’s Desk: If You’re Not Concerned about Cybersecurity, What’s Wrong with You?

    by Scott Cullen May 13, 2024
    by Scott Cullen May 13, 2024

    For those interested in learning more about cybersecurity be sure to check out Connectwise’s MSP Threat Report, which analyzes key security incidents of the past 12 months.

    Read more
  • Managed IT & SolutionsSecurity

    What Every Dealer Needs to Know about Cyber Insurance

    by Scott Cullen May 13, 2024
    by Scott Cullen May 13, 2024

    Cyber insurance is a must for any office technology dealer or managed service provider (MSP) offering managed IT services, whether or not cybersecurity is included in those services.

    Read more
  • Managed IT & Solutions

    Strategies for Building a Growth-Oriented Managed IT Services Business

    by Mark Vruno May 13, 2024
    by Mark Vruno May 13, 2024

    Avoid following the same blueprint used for your imaging business when launching a managed IT services business.

    Read more
  • Managed IT & Solutions

    Managed IT Services: A Viable Path to Net New Customers

    by Kate Gragg May 13, 2024
    by Kate Gragg May 13, 2024

    As the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.

    Read more
  • Managed IT & Solutions

    Security Breached: Impact Networking’s IT Team Saves a New Client from Disaster

    by Mark Vruno November 15, 2023
    by Mark Vruno November 15, 2023

    How a website lead to Impact Networking, then a hack attack, led to a $9 million, five-year contract for cybersecurity and managed services.

    Read more
  • Managed IT & Solutions

    4 Cyberthreat Prevention Lessons

    by Noel Ward October 17, 2023
    by Noel Ward October 17, 2023

    Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customers’ businesses.

    Read more
  • Managed IT & Solutions

    Cybersecurity Indifference Can Haunt You and Your IT Customers

    by Noel Ward April 17, 2023
    by Noel Ward April 17, 2023

    As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

    Read more
  • Managed IT & Solutions

    Tips for Growing Your IT Services Business

    by Mark Vruno April 17, 2023
    by Mark Vruno April 17, 2023

    Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

    Read more
  • Managed IT & Solutions

    Strategies for Hiring Top IT Talent

    by CJ Cannata April 17, 2023
    by CJ Cannata April 17, 2023

    IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

    Read more
  • Managed IT & Solutions

    CR-Connect Dealer Tour: CDS Office Technologies Bets Big on Managed Services

    by Scott Cullen April 17, 2023
    by Scott Cullen April 17, 2023

    Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

    Read more
  • Managed IT & Solutions

    The Role Of IT Management In Business

    by Scott Cullen October 10, 2022
    by Scott Cullen October 10, 2022

    In a lot of ways, information technology (IT) makes the world go round. Nowadays, it’s at the core of all business operations,…

    Read more
  • Breaking News, Business & FinanceManaged IT & Solutions

    ConnectWise Announces New Version of Modes Theory with Individualized Roadmap for MSP Partners

    by Cathy O'Brien September 12, 2022
    by Cathy O'Brien September 12, 2022

    ConnectWise, the world’s leading software company dedicated to the success of IT solution providers (TSPs), is launching an updated version of its Modes Theory…

    Read more
  • Managed IT & SolutionsTechnology Trends

    Diversification Row: The Swenson Group’s IT Services Journey

    by Scott Cullen September 7, 2022
    by Scott Cullen September 7, 2022

                                               …

    Read more
  • Breaking News, Business & FinanceManaged IT & Solutions

    SMBs Reach a Cybersecurity Tipping Point as Rising Attacks Boost Reliance on MSPs

    by Scott Cullen August 10, 2022
    by Scott Cullen August 10, 2022

    ConnectWise, the software company dedicated to the success of IT solution providers (TSPs), has announced the 2022 findings of its annual…

    Read more
  • Managed IT & SolutionsOffice Technology Acquisitions & Mergers

    Buyer Be Wary: So, You Want to Buy an MSP?

    by Scott Cullen July 25, 2022
    by Scott Cullen July 25, 2022

    What to look for and what to avoid. Each year, The Cannata Report’s Annual Dealer Survey tracks how dealers have built a…

    Read more
  • Breaking News, Business & FinanceManaged IT & Solutions

    Action1 2022 SMB IT Security Needs Report Analyzes Cybersecurity Challenges of SMBs

    by Scott Cullen June 29, 2022
    by Scott Cullen June 29, 2022

    Action1 Corporation has released its 2022 SMB IT Security Needs Report. The study analyzes the cybersecurity challenges of small…

    Read more
  • Breaking News, Business & FinanceManaged IT & Solutions

    ConnectWise Amplifies MSP Cyberattack Defense with Incident Response Service

    by Scott Cullen April 21, 2022
    by Scott Cullen April 21, 2022

    ConnectWise announced a new service offering designed to help MSPs and their clients respond to attacks and recover from security incidents…

    Read more
  • Breaking News, Business & FinanceManaged IT & Solutions

    ConnectWise Releases Results of 2022 MSP Threat Report

    by Scott Cullen April 12, 2022
    by Scott Cullen April 12, 2022

    ConnectWise announced the release of its 2022 ConnectWise MSP Threat Report. In its third year, the report includes analysis of major MSP-related….

    Read more
  • Managed IT & Solutions

    Due Diligence: Tips for Identifying a Good IT Acquisition

    by Scott Cullen April 12, 2022
    by Scott Cullen April 12, 2022

    According to our 36th Annual Dealer Survey, only 12% of dealers built their managed IT business through acquisition while 61% have built their own…

    Read more
  • Managed IT & Solutions

    Why IT Personnel Are So Difficult to Retain

    by Scott Cullen April 6, 2022
    by Scott Cullen April 6, 2022

    Hiring and retention consistently rank as one of the top three dealer concerns in our annual Survey.  While most dealers tend to think…

    Read more
  • Managed IT & Solutions

    The Most Common Mistakes Dealers Make When Launching a Managed IT Business

    by Scott Cullen March 30, 2022
    by Scott Cullen March 30, 2022

    There’s a lot of hype around managed IT and if you’re not careful, you might think anybody can do it. The problem is there are plenty of pitfalls…

    Read more
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