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One of the more prominent diversification opportunities identified in our Annual Dealer Survey is managed IT services. A fast-growing diversification opportunity mentioned by dealers in our Survey is cybersecurity. Both are featured prominently in this issue.
This month’s cover story, Strategies for Building a Growth-Oriented Managed IT Services Business by Contributing Editor Mark Vruno, is a must-read for any dealer looking to enter the managed IT business or enhance their existing managed IT offerings.Ā Vruno presents observations from managed IT leaders at four leading dealerships on what it takes to be successful with a business that’s very different from a dealer’s core imaging business.
In addition to our cover story, our Managed IT and Cybersecurity issue highlights include:
What Every Dealer Needs to Know about Cyber Insurance – Editor-in-Chief Scott Cullen interviews Joe Brunsman from The Brunsman Group, about a necessary and complex consideration for every dealer offering managed IT services.
Managed IT Services: A Viable Path to Net New Customers – It shouldnāt always be expected, but offering these services can have side benefits for a dealer’s core imaging business in the latest article from Contributing Writer Kate Gragg.
Modern Office Methodās Roadmap for Launching a Successful Cybersecurity Business – Scott interviews Keith Johnson who is leading the dealership’s new subsidiary about its mission, offerings, and how it complements MOM’s IT business and its core business.
Copier CareersĀ® Insightsā : Hiring Complacency is Recruitingās Biggest Enemy – Scott’s latest interview with the recruiters at Copier Careers reveals that time isnāt always on an employerās side in the office technology dealer channel, especially as more dealers are procrastinating when it comes to making a hiring decision.
CRāCONNECT: 2024 Dealer Tour Power Business Technology Celebrates 5 Years of Unabated Growth – Since its founding in 2019, the dealership has overcome many challenges, but none big enough to impede its upward trajectory.
Besides these features, youāll also find our Japanese Headlines, Outside the Box, and Veterans Way columns.
Reach out to me atĀ cjcannata@cannatareport.comĀ with any questions, issues, or comments. We welcome your feedback as we strive to provide you with the best reporting and analysis of the industry.
Enjoy the issue!
CJ Cannata

President & CEO


