2025 MPSA Leadership Awards

Konica Minolta Named to Brand Keys 2024 Loyalty Leaders List

by Scott Cullen

Konica Minolta announced it has been recognized as a brand leader on the Brand Keys 2024 Loyalty Leaders List. This acknowledgement showcases Konica Minolta’s dedication to maintaining strong brand loyalty.

Brand Keys, a renowned customer loyalty and engagement research consultancy, annually evaluates brands across various industries to identify the top 100 brands that have successfully built strong connections with customers andĀ produces predictive loyalty insights for some of the largest brands in the world. Konica Minolta’s inclusion on this esteemed list underscores its dedication to providing innovative solutions and unparalleled customer experiences.

ā€œWe are honored to be included on the Brand Keys 2024 Loyalty Leaders List, which echoes our unwavering commitment to our customers. This acknowledgment reflects the passion and dedication of our team, who work tirelessly to build meaningful client relationships and deliver exceptional service,” said Jordan Liebman, senior vice president, Marketing and Communications, Konica Minolta. ā€œWe will continue to innovate and enhance our offerings to ensure our customers feel valued, connected to our brand and confident in us as their trusted advisor.ā€

ā€œKonica Minolta has shown itself to be a brand that consistently engenders loyalty among consumers. The brand rose again in this year’s Loyalty Leaders List because of the high levels of engagement that consumers show them, and their ability to deliver against consumers’ ever-increasing expectations,ā€ said Robert Passikoff, Brand Keys founder and president. ā€œIt is a true testament to the brand that they are consistently able to – rationally and emotionally – satisfy, and even delight, consumers. We congratulate them again.ā€

About Konica Minolta

Konica Minolta Business SolutionsĀ U.S.A., Inc.’s (Konica Minolta)Ā journey started 150 years ago, with a vision to see and do things differently. The company innovates for the good of society and the world. The same purpose that kept it moving then, keeps it moving now. Konica Minolta aims to partner with clients to Give Shape to Ideas by supporting their digital transformation through its expansiveĀ Intelligent Connected WorkplaceĀ portfolio. Its businessĀ technology offerings include IT Services, intelligent information management, video security solutions, and managed print services, as well as office technology and industrial and commercial print solutions. Through its ongoing work, the company is fortunate to be continuously recognized for itsĀ products and services.Ā This includes, but is not limited to being included on CRN’s MSP 500 list numerous times; named a finalist in the IT Software Category by The World Technology Awards; recognized as theĀ #1 Brand for Customer Loyalty in the MFP Office Copier MarketĀ by Brand Keys and presented with Keypoint Intelligence’s BLI 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for itsĀ bizhubĀ i-Series.

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