NetSmart Plus, a division of Applied Imaging, has partnered with Holland-based Blackport Solutions, effective December 14, 2020. With this partnership, NetSmart Plus is able to offer Voice over IP (VoIP) systems and carrier services under the Blackport Solutions brand.
Blackport Solutions’ customers and employees will partner with NetSmart Plus. According to NetSmart Plus’ General Manager, adding telephony products and carrier services enhances the company’s mission of helping businesses communicate better with their customers, vendors, and employees.
“The Blackport Solutions products and team complete the full collaboration and communication strategy for NetSmart Plus. This will further enhance the customer experience with our combined expertise,” said Bryan Teipel, general manager of NetSmart Plus. “We can now offer phone solutions that are reliable, scalable, and easy-to-use for customers ranging from small businesses with a few phones to enterprise customers utilizing a dedicated call center.”
Blackport Solutions is the fifth acquisition Applied Imaging, parent company to NetSmart Plus, has completed during the COVID-19 pandemic which included: Lasers Resource in Grand Rapids, Kopy Sales in Traverse City, Michigan, Upstream Office Solutions in Tampa, Florida, and ACR in Luna Pier, Michigan.
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