Gordon Flesch Company has been recognized as a RICOH ProVision 2024 Certified Dealer. In addition, GFC earned awards in the Midwest division for Highest Major Account Growth and Highest Software Growth.
Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management and print and imaging solutions designed to support digital transformation and optimize business performance.
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Issue Announcements
February Issue Showcases the Benefits of Customer, Dealer, and Vendor Appreciation
by Scott Cullenby Scott CullenThe office technology industry is an industry that thrives on relationships, and customer, dealer, and vendor appreciation are key criteria for cementing those relationships.
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Technology Trends
Japanese Headlines: Ricoh Promotes Digital Services as a Catalyst for Growth
by Tetsuo Kuboby Tetsuo KuboCarsten Bruhn, president and CEO of Ricoh USA, explains the current state of the North American market during a digital services briefing.
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Technology Trends
Strategies for Success: How Office Technology Dealers and OEMs Can Thrive Together
by Mark Vrunoby Mark VrunoIt’s a simple, win-win equation: OEMs help office technology dealers sell more equipment, which leads to everyone making more money.
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Technology Trends
2024 Dealer Panel: The Dynamics of Dealer-Vendor Relationships
by Scott Cullenby Scott CullenOur Editorial Advisory Board shares its thoughts on the challenges and successes of a dealer-vendor relationship.
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Technology Trends
More from Ricoh USA’s Jim Coriddi on the Latest Ricoh Initiatives and the Hottest Industry Trends
by Scott Cullenby Scott CullenIn part two of our two-part interview, Ricoh USA’s Jim Coriddi offers his thoughts on the Ricoh-Toshiba partnership, a big rumor associated with that partnership, A4, acquisitions, artificial intelligence, and more.
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Technology Trends
Ricoh USA’s Jim Coriddi Discusses the Latest Ricoh Initiatives and the Hottest Industry Trends
by Scott Cullenby Scott CullenIf you want to get the pulse of what’s taking place at Ricoh USA and inside the Ricoh dealer community, the best person to speak with is Jim Coriddi, senior vice president of Ricoh USA’s dealer division.
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Op-Ed & Commentary
Frankly Speaking: A Candid and Compelling Conversation with Kevin McCarthy and the Modern Office Methods’ Executive Team
by Frank G. CannataFrank G. Cannata discusses growth, diversification, IT services, production print and more with the Modern Office Methods executive team.
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Video
Fridays with Frank: Frank’s Definitive Statement on Which Hardware Vendors are Going to Be Acquired
by Scott Cullenby Scott CullenIn this week’s episode of Fridays with Frank, Frank G. Cannata responds to a dealer’s question about which of the many hardware vendors might be acquired in the foreseeable future.
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Technology Trends
PRINTING United Expo 2023: Elevating the Print Industry to New Heights
by Petra Dienerby Petra DienerNo doubt, RISO’s tagline at PRINTING United nailed it: “Printers for Endless Possibilities.” And that’s what PRINTING United is about; printing in 2023 hardly knows any limits.
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Technology Trends
2024 WatchList: The Trends, Companies, People, Products, and Events We Are Watching in the Coming Year
by Scott Cullenby Scott CullenWe like to watch, which is why this time every year we identify the trends, companies, people, products, and events we will be keeping an eye on in the coming year in our annual WatchList.
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The introductions and initiatives from the leading document imaging OEMs that made a difference in 2023.
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General Profiles
CR-CONNECT Dealer Tour | MOEbiz: A Century of Resilience and Reinvention
by Scott Cullenby Scott CullenAfter 100 years, MOEbiz is not afraid to take chances or make the difficult decisions necessary for survival in an evolving business climate, market, and industry.
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Awards & CharityDealer Survey & The Cannata Dinner
The Office Technology Industry Breaks on Through at The Cannata Report’s 38th Annual Awards & Charities Gala
by Scott Cullenby Scott CullenAn all-star lineup helps raise a record-setting sum for an industry-specific cause at The Cannata Report’s 38th Annual Awards & Charities Gala.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights November 13-17
by Scott Cullenby Scott CullenThe Cannata Report’s Manic Monday presents office technology industry news highlights from the week of November 13-17.
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The Cannata Report travels to Denver, Colorado to attend the Ricoh Partner Summit.
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Technology Trends
38th Annual Dealer Survey: A4 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenThe A4 MFP ratings in comparison to the A3 ratings are still lower, which is likely a reflection of the supply chain issues of last year when A4 took a backseat to the higher margin A3 products in terms of where OEMs were devoting available resources.
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Technology Trends
38th Annual Dealer Survey: Production Print Manufacturer Ratings
by Scott Cullenby Scott CullenAAs one would expect in the production print manufacturer ratings, the majority of dealers who selected the Best Production Print Manufacturer voted for their primary A3 provider.
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The ultimate goal of customer service is crafting positive customer experiences.
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Breaking News, Business & Finance
Automation-Focused RICOH Pro VC80000 from Ricoh USA Rewrites Inkjet Economics for Customers
by Scott Cullenby Scott CullenThe RICOH Pro VC80000 builds on the success of the RICOH Pro VC70000 and is designed for the production of exceptional quality direct mail, color books, catalogs, magazines and commercial print applications on coated media up to 300gsm.
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Technology Trends
The Ricoh Partner Summit Showcased Growth, Diversification, and What’s Next
by Frank G. CannataFrank G. Cannata recaps the Ricoh Partner Summit, identifying the company’s recent financial performance, vision for the future, and key new products in the pipeline.
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Video
Fridays with Frank: Frank Offers Candid Observations About the Recent Ricoh Partner Summit
by Scott Cullenby Scott CullenOn the latest episode of Fridays with Frank, Frank G. Cannata recaps the recent Ricoh dealer meeting, including key new product introductions, reactions from dealers who attended the meeting, and an insightful observation he made while participating in a panel discussion on production print.
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Breaking News, Business & Finance
World’s First B2 Perfecting Sheet-Fed Aqueous-Based Inkjet Press from Ricoh Accelerates Digital Transformation for Print Service Providers Seeking New Ways to Engage Customers
by Scott Cullenby Scott CullenRicoh announced the global debut of the RICOH Pro Z75 Digital Press, the first B2 perfecting (auto-duplexing) sheetfed inkjet platform using aqueous ink.
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Breaking News, Business & Finance
The Cannata Report’s Manic Monday: Office Technology News Highlights October 9-13
by Scott Cullenby Scott CullenWelcome to The Cannata Report’s Manic Monday, our rapid recap of the previous week’s office technology and services industry news.
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Breaking News, Business & Finance
Ricoh Celebrates the Power of Print with Data-First Solutions at PRINTING United Expo 2023
by Scott Cullenby Scott CullenRicoh USA, Inc. announced its line-up of industry-leading solutions on display at PRINTING United Expo 2023.