Above: PaperCut Co-Founder and CEO Chris Dance kicks off the virtual PaperCut Partner Summit 2023 by thanking customers for their support and engagement with the company.
PaperCut Partner Summit 2023 Trends Watch: Dave Farrell, (left), and Chris Goult (right), share key trends and predictions from IDC, including that by 2024 the average refresh cycle of the typical workgroup MFP will be extended by 20% vs. pre-pandemic timeframes and that MFP OEMs will reduce their model range and use firmware to add new features. This means devices in the field can be updated to meet customer needs without refreshing the fleet. They also revealed that, according to IDC, the average total value of a print services contract will be reduced by 20% in 2023 in support of a smaller overall print fleet and reduced demand for print due to hybrid work.
PaperCurt Partner Summit 2023 Product Roadmap: Jules Boot (pictured) along with product managers Matt Coad and Keith O’Brien discussed four key themes for 2023 around PaperCut MF and PaperCut Hive print management software, including accelerating feature development, developing with security and scalability in mind, modernizing identification and authentication, and extending coverage to include more embedded devices.
PaperCut Partner Summit 2023, PaperCut Cloud Strategy: Keith O’Brien shares the latest updates about PaperCut Hive and PaperCut’s cloud strategy for 2023. During the past 12 months the company has witnessed how the shift to the cloud has impacted PaperCut with O’Brien noting, during that time, PaperCut has quadrupled the number of businesses that have adopted Hive.
PaperCut Partner Summit 2023, Print Deploy Benefits: Danielle Ko discusses the new Citrix client for Print Deploy, which reportedly changes the game for virtual desktop print enablement, primarily in health care environments. The client is installed on a Citrix server and when the virtual user session starts, it pulls in information about the user’s physical terminal. Instead of seeing hundreds of printers on the server, Print Deploy automatically shows them theone or two near that physical terminal. Besides health care, Print Deploy is also beneficial for financial services, manufacturing, and higher education.
PaperCut Partner Summit 2023, Buying Trends: Sue Dancer discusses the digital buying journey, noting that a PaperCut’s partner’s next prospect is 80% of the way towards a purchase before talking to a sales representative.