In this week’s episode of Fridays with Frank, Frank G. Cannata is joined by Frank Cucco of Impact Networking. The two Franks discuss Impact Networking’s leadership transition, the dealership’s growth objectives, and more.
Archives
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Breaking News, Business & Finance
Konica Minolta Given Highest Evaluation by CDP and Included on the Climate A List 2024
by Mark Vrunoby Mark VrunoCDP operates a global system for disclosing climate-related information of companies and local governments. This marks the eighth time Konica Minolta has been given the highest environmental evaluation.
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Issue Announcements
March ’25 Issue: Discussions about Channel Transformation, including Essential Software and Where MFPs & MPS Fit In.
by Mark Vrunoby Mark VrunoInnovative is software is essential to evolving the partner channel. We take a look at this plus what’s going on with MPS, MFPs and more.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Who Is This Vruno Guy?
by Mark Vrunoby Mark VrunoThis resilient crowd is worthy of a tough motto.
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Technology Trends
CLICK: Flex Technology Group Conference and Sharp Dealer Roadshow
by CJ Cannataby CJ CannataOur President/CEO CJ Cannata and new Editor-in-Chief Mark Vruno hit the road last month for events in Anaheim, California, and Las Vegas, Nevada.
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Economics & Business
Japanese Headlines | Beyond MFPs: Ricoh’s AI-powered Business Evolution
by Tetsuo Kuboby Tetsuo KuboFrom cutting-edge AI development to workforce training, Ricoh is pioneering the future of digital services.
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Sustainability
Outside the Box |The Sustainability Revolution: How Dealerships Hold the Key to Transforming Business
by Petra Dienerby Petra DienerSUSTAINABILITY: Optimizing workflows, leveraging data-driven insights, and integrating eco-friendly technology are some of the keys to making businesses more sustainable.
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General Profiles
Financing the Future: A Conversation with U.S. Bank’s Tina Eickhoff
by Scott Cullenby Scott CullenThe company’s head of equipment financing outlines what it takes to be a prime partner for the evolving office technology dealer channel.
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Technology Trends
Building a Better Box: The Mission to Make Smarter Multifunction Printers
by Scott Cullenby Scott CullenEnhanced features, solutions, and services add value to multifunction printers (MFPs).
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Office Technology News
Transforming the Office Technology Dealer Channel: The Software Innovations Driving Growth
by Mark Vrunoby Mark VrunoSoftware innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.
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Technology Trends
Are Managed Print Services Still Relevant in This Era of Declining Page Volumes?
by Scott Cullenby Scott CullenIndustry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.
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Hiring & Retention
The Service Tech Crunch: Why Hiring and Retention Is Harder than Ever and What Dealers Can Do About It
by Noel Wardby Noel WardAs experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.
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Production Print News
Economic Shifts and Changing Buyer Behaviors Are Driving a New Approach for the Printing Industry
by Scott Cullenby Scott CullenRISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | The DME Playbook: Strategic Acquisitions, IT Services, and a Vision for the Future
by Scott Cullenby Scott CullenFrom managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.
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Veterans
Veterans Way: Jay Bartlett’s Journey from Military Service to IT Leadership
by Frank G. CannataAn Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.
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Women/Young Influencers & Diversity
Coffee with Laura Blackmer: Women’s History Month Q&A
by Carol CannataIn observance of Women’s History Month 2025, we chat about career path, mentorship, work-life balance and obstacles along the way, including bad bosses.
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Breaking News, Business & Finance
Konica Minolta Redefines Production Printing Excellence with AccurioPress C14010S and C12010S
by Mark Vrunoby Mark VrunoNew digital production printing presses officially launch, featuring fifth station for white toner plus advancements in automation technology to ease skill demand.
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Breaking News, Business & Finance
Crawford Technologies Delivers Omnichannel, Cloud Document Management
by Mark Vrunoby Mark VrunoScalable to hundreds of documents per second, Sunrise Enterprise sets a new benchmark for the delivery of cloud document management for transactional customer communications. It enables the conversion of account statements, bills and insurance benefit explanations into customer-friendly formats—including PDF for web portals and responsive HTML for mobile apps—in milliseconds.
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Breaking News, Business & Finance
Flex Technology Group Celebrates Landmark Year in Managed Print Services
by Mark Vrunoby Mark VrunoKey metrics revealed by leading managed print services and production print services provider, including tenfold growth in just nine years.
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Breaking News, Business & Finance
Unleashing Innovation: Agfa to Introduce New Inkjet Power Beasts at FESPA 2025
by Mark Vrunoby Mark VrunoSpring showcase in Europe: High-performance, wide-format inkjet printing solutions to be highlighted in Berlin, Germany, at the Federation of European Screen Printers Associations trade fair in May.
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Breaking News, Business & Finance
ConnectWise Expands Asio Platform with Security 360 and Backup 360 at No Additional Cost
by Mark Vrunoby Mark VrunoEnhancing MSP value, Security and Backup360 are now included at no additional cost with the proprietary Asio platform.
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Breaking News, Business & Finance
ConnectWise Unveils SaaS Cybersecurity, Empowering MSPs to More Easily Deliver, Manage, and Monetize Cloud Security
by Mark Vrunoby Mark VrunoSoftware as a Service security simplifies the Microsoft 365 security experience with single console for enhanced monitoring, reporting, and remediation of cybersecurity threats.
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Breaking News, Business & Finance
ConnectWise Revolutionizes Operations for IT Professionals with Next-Gen RMM and RPA Solutions
by Mark Vrunoby Mark VrunoIntelligent automation through RMM and RPA empower MSP and ITSM teams to drive measurable efficiency gains, elevate end-user experiences and reduce labor costs.
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Breaking News, Business & Finance
Canon Supports Next Generation of Sales Professionals by Sponsoring the Arizona Collegiate Sales Competition
by Mark Vrunoby Mark Vruno“The annual sales competition at Arizona State University serves as an excellent avenue for students to learn from industry professionals, hone their skills, and build on their educational experience,” said Peter Kowalczuk, Canon executive VP and Client Services Group president.
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Breaking News, Business & Finance
The Consortium Welcomes Brett Sisell to Its Breakaway Team for Office Technology
by Mark Vrunoby Mark VrunoAs Nexera’s head of R&D, he brings a wealth of knowledge and enthusiasm to the office technology industry with more than 11 years of experience developing data-driven solutions at the business equipment intelligence/solutions firm.