Lexmark executives named to key roles; Kim Kleps appointed chief people officer at Xerox.
Archives
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Breaking News, Business & Finance
Canon U.S.A. Showcases Innovative Automation Solutions at Automate 2025
by Mark Vrunoby Mark VrunoCanon shows off its latest manufacturing innovations at North America’s largest robotics and automation event this week in Detroit, Michigan.
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Breaking News, Business & Finance
Ricoh Acquires Brazilian Workplace Services Provider Go2neXt
by Mark Vrunoby Mark VrunoOEM Ricoh is accelerating global growth in the Workplace Experience area by expanding IT services and AV solutions capabilities in the Latin America region.
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Breaking News, Business & Finance
IT Nation Announces PitchIT Class of 2025 Contestants
by Mark Vrunoby Mark VrunoThree start-up contestants from this group will present their innovative solutions on stage at IT Nation Connect 2025; winners receive $100K in prize money.
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Breaking News, Business & Finance
Konica Minolta Spotlights Digital Embellishment Growth Engine
by Mark Vrunoby Mark VrunoKonica Minolta is a ‘bronze’ level sponsor of the AMPLIFY Print 2025 finishing and embellishment show next month in Rosemont, Illinois, near Chicago (June 10-12).
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Breaking News, Business & Finance
GreatAmerica Financial Services Announces Retirement of Matt Mueller, EVP & COO
by Mark Vrunoby Mark VrunoCOO to retire after spending 14 years with GreatAmerica Financial Services, whence he came from Lehman Bros. in 2011.
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Breaking News, Business & Finance
Wells Fargo and Operation HOPE Introduce Free Financial Coaching to Small Businesses
by Mark Vrunoby Mark VrunoNew HOPE Inside centers expand financial education program in Wells Fargo branches.
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CR Special Features
DocuWare’s Channel Strategy: Michael Gale on Partner Growth and Engagement
by Scott Cullenby Scott CullenDocuWare’s VP of channel sales discusses how DocuWare differentiates its partner experience and what to expect at DocuWorld.
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Keeping up with cybersecurity—the scary subset of managed IT. Strategies are evolving for office technology dealers.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Follow Infotech and Cybersecurity to Profits
by Mark Vrunoby Mark VrunoOn the road to managing IT and cybersecurity, technological threats can point the way to more recurring revenue for dealerships.
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Women/Young Influencers & Diversity
Coffee with Sarah Henderson: Celebrating Women Influencers
by Carol CannataMPS Monitor/Nexera’s Sarah Henderson walks us down her career path and discusses her work-life experiences in the channel.
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Economics & Business
TARIFFS: Office Technology Dealers Need to Prepare
by Tetsuo Kuboby Tetsuo KuboAs Japanese multifunction printer OEMs brace for mid-July tariffs, many manufacturing operations are relocated in Southeast Asia.
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Technology Trends
OUTSIDE THE BOX | How to Avoid and Prevent Social Engineering Attacks: Cybersecurity
by Petra Dienerby Petra DienerA combination of security controls, policies, procedures, and training is necessary for staunch cybersecurity.
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When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.
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Security
Common Mistakes Dealers Make When Entering the Cybersecurity Biz
by Mark Vrunoby Mark VrunoSome of the largest pitfalls include how to sell, to whom, and how to define sales ‘wins.’ These challenges are tips of the deep, cybersecurity iceberg.
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Security
The Silent Threat to Cybersecurity: Printers and MFPs in the Age of Digital Transformation
by Scott Cullenby Scott CullenCybersecurity-minded manufacturers are fighting back as imaging devices have become prime targets for hackers.
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With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.
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Sales & Marketing
From Imaging to IT: New Sales Training Preps Reps for the Future
by Scott Cullenby Scott CullenWith ConnectWise-funded sales training, Kingston Training Group is helping dealerships transition their selling approach, ensuring reps are prepared to capture IT opportunities.
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Is managed IT in the mix with your sales and lease deals? Should it (IT) be part of a lease agreement?
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | A New Chapter, Same Core Values: Document Solutions, Inc.’s Leadership Transition
by Scott Cullenby Scott CullenWith deep roots, a clear vision, and a culture-first approach to growth, Jocelyn Gorman takes the president’s role at Document Solutions Inc. (DSI) in Albuquerque, New Mexico.
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Veterans
Veterans Way: Angelita Fanas Is a Proud Latina, U.S. Army Military Veteran and an AV Expert at Sharp
by Frank G. CannataMilitary veteran Angelita Fanas has journeyed from active service in the U.S. Army to becoming a valued team member of Sharp’s AV team.
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Breaking News, Business & Finance
Alwan HPM Doubles HP Indigo Productivity with Enhanced Mode
by Mark Vrunoby Mark VrunoAs Dscoop Edge gets ready to convene this week in Long Beach, California, Rods and Cones is set to demonstrate Alwan’s High Productivity Mode, which maximizes the HP Indigo’s built-in Enhanced Productivity Mode option, at the annual print industry user-group conference.
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Breaking News, Business & Finance
Folding Cartons Join Labelexpo Europe 2025 Portfolio
by Mark Vrunoby Mark VrunoComing in September, the Labelexpo Europe 2025 show is evolving: From this year, the biennial show will be expanded to include folding carton technology. Among other exhibitors, OEM Canon’s Edale has confirmed that it will bring its FL5 Carton Production Line to Barcelona, Spain.
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Breaking News, Business & Finance
Konica Minolta Positioned as a Market Leader in Quocirca Cloud Print Services Landscape 2025
by Mark Vrunoby Mark VrunoThe hybrid cloud approach still is dominant in many organizations, observes OEM Konica Minolta.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, May 5-9, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.