But what is really possible and necessary in 2026 for the dealer channel and office technology industry?
Magazine
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Business Management/Finance
2026 WatchList – Office Technology TRENDS in the Dealer Channel
by Noel Ward and CJ CannataThe Cannata Report’s annual preview of what and who within the dealer channel will be making office technology news in the year ahead.
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Business Management/Finance
2026 WatchList – Office Technology COMPANIES in the Dealer Channel
by Noel Ward and CJ CannataThe Cannata Report’s annual preview of companies in the dealer channel that will be making office technology news in the year ahead.
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Business Management/Finance
2026 WatchList – Office Technology PEOPLE in the Dealer Channel
by Noel Ward and CJ CannataThe Cannata Report’s annual preview of key people in the dealer channel who will be making office technology news in the year ahead.
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Business Management/Finance
2026 WatchList – Office Technology Upcoming EVENTS in the Dealer Channel
by Noel Ward and CJ CannataSave the dates: The Cannata Report previews office technology industry events in the dealer channel for the year ahead.
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Some partner channel strategies for office technology dealerships to consider for the year that lies ahead.
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Should digital displays and e-signage be part of office technology dealers’ improved profitability plans moving forward?
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Office Technology Leadership Transition at NYC Dealership
by Filomena TamburriIn New York City, the Weiss sons have taken Atlantic, Tomorrow’s Office’s reins, continuing to steer the 43-year-old traditional copier dealer into the office technology business world of data integration and AI.
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CR Exclusives
Big Wins at The Cannata Report’s Successful 40th Anniversary Awards & Charities Gala
by Mark VrunoThere is a lot to point out regarding The Cannata Report milestone office technology event, which raised $188,000 toward diabetes research.
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Celebrates a Decade of Honoring Female Leadership in the Office Technology Industry Top: At The Cannata Report’s 40th Anniversary Awards & Charities…
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CR ExclusivesAnnual Dealer Survey
ON THE RECORD: From The Cannata Report President & CEO’s Desk
by CJ CannataIntroducing Part 2 of The Cannata Report’s 40th Annual Dealer Survey.
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Office/Workplace Technology
JAPANESE HEADLINES: Toshiba Tec, Ricoh, and Etria Exhibit Solutions Driving DX in Manufacturing and Logistics
by Tetsuo KuboOffice technology OEMs Toshiba and Ricoh are among those driving digital transformation at the 27th Auto-ID & Communication Expo in Japan.
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Office/Workplace Technology
OUTSIDE THE BOX | RTO or Hybrid Office? Back to the Future of Work
by Petra DienerWhy the mandate to go back to the office could be more than just a creativity killer. But hybrid offices aren’t always the answer either . . . .
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Photos of where we were this fall, including the PRINTING United Expo in Orlando, Ricoh’s Dealer Summit in Nashville, and LDI Connect’s Technology Showcase in New York City.
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: Universe and Methodology
by CJ Cannata, Cathy O'Brien, and Mark VrunoAfter four decades of conducting our Annual Dealer Survey, we know how change is ever-present for office technology dealers in their ongoing quest for fresh, recurring revenue streams and improved profitability.
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: Executive Summary (Part 2 of 2)
by CJ Cannata, Cathy O'Brien, and Mark VrunoFrom A3 and A4 OEMs to leasing companies, here’s what the ratings tell us from this year’s Annual Office Technology Dealer Survey in The Cannata Report.
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CR Exclusives
A3 Manufacturer Ratings: 40th Annual Office Technology Dealer Survey
by CJ Cannata, Cathy O'Brien, and Mark VrunoOffice technology dealer sentiment for A3 manufacturers remains resoundingly strong. Fifty-seven percent rated their primary A3 MFP supplier as “Excellent,” followed by 28% “Very Good” and 12% “Good,”
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CR Exclusives
A4 Manufacturer Ratings: 40th Annual Office Technology Dealer Survey
by CJ Cannata, Cathy O'Brien, and Mark VrunoSeventy-five percent (312 of 415) of office technology dealers who responed to our survey qualified their primary A4 manufacturer ratings with comments.
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CR Exclusives
Leasing Company Ratings: 40th Annual Office Technology Dealer Survey
by CJ Cannata, Cathy O'Brien, and Mark VrunoIn this year’s Survey, The Cannata Report included the percentage of dealers who rated their leasing companies as “Excellent” combined with those who rated as “Very Good” to provide a broader view.
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CR Exclusives
Causes of Concern for Long-Term Success: 40th Annual Office Technology Dealer Survey
by CJ Cannata, Cathy O'Brien, and Mark VrunoIn this year’s Survey, The Cannata Report asked office technology dealers: an open-ended question: “What is your most significant cause for concern for the long-term success of your business?” Here’s what they told us . . .
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As equipment manufacturers weigh the costs and benefits of large-scale gatherings, many office technology dealers say regional events deliver more value, face time, and focus.
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Have you ever noticed how the big production-class devices seem to get the good stuff first? Take AI, for instance . . .
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Building Your Office Technology Business
by Noel WardHow four office technology mega dealers got to be so big.
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Veterans
VETERANS WAY: Jonathan Hinkle, a Former U.S. Navy Submarine Sonar Veteran, Now Manages ACP Printer Techs
by Frank G. CannataThis Navy veteran, once a sonar expert on a nuclear submarine, works for All Copy Products in Colorado.
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: Universe and Methodology
by CJ Cannata, Cathy O'Brien, and Mark VrunoAfter four decades of conducting our Annual Dealer Survey, we know how change is ever-present for office technology dealers in their ongoing quest for fresh, recurring revenue streams and improved profitability.

