Leasing partners aid office technology dealers in transitioning to cloud, subscription-based Software-as-a-Service models for financing.
Magazine
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For itchy owners who want to sell their office technology dealerships, does the private equity option represent a way out or a path to freedom?
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Cutting ties: Learn the warning signs and how to fire a customer.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | The Office People Designs Office Technology Experiences and Connects the Digital Dots
by Filomena TamburriThe profitable office technology journey from selling copiers to integrating and simplifying the user experience (UX), including electronic displays, AV services, and AI.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Leveraging AI and Cloud-Powered Workflow Software in Workplace Technology
by Mark VrunoHow to prevent fast-paced changes from slowing down the service experience within workplace technology.
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In this Women’s History Month 2026 edition of “Coffee with Carol,” a remarkable 106-year-old reflects on a life filled with change, technological and otherwise.
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Where we were last month: ECS 2026, the big office technology event in Arizona!
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The Epson XaILab facility supports corporate customers in solving business challenges.
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Office/Workplace Technology
OUTSIDE THE BOX | All the Service Tools in the World, and Yet, No Success
by Petra DienerWhat do microwaves and MFPs have in common? A true anecdote about high-tech service lacking the high-touch human element.
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From office technology hardware provider to digital transformation partner in the age of AI, cloud, and cybersecurity.
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Office/Workplace Technology
DEEP DIVE: How Konica Minolta’s Remote Calling Enhances Office Technology Service
by Mark VrunoWill more profit-chasing dealers embrace bizhub vCare Pro-Suite, the DX, virtual office technology from Konica Minolta Business Solutions?
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Lessons from the past can help today’s office technology dealers to stay competitive.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Resilient Leadership at Office Technology Dealer Electronic Office Systems
by Mark VrunoAndrew Ritschel and his New Jersey team stay the course through challenging times in the office technology channel.
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Veterans
VETERANS WAY: Meet Deepak Sharma, U.S. Veteran and Army Combat Engineer
by Frank G. CannataU.S. veteran talks about his military experience and post-service career path to that led him to Kyocera Document Solutions Inc.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Why Different Is Okay in the Workplace Technology Sector
by Mark VrunoAnd, it really is true: Within the office technology dealer partner channel, variety can lead to improved profitability!
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Photos of where we were this fall, including the PRINTING United Expo in Orlando, Ricoh’s Dealer Summit in Nashville, and LDI Connect’s Technology Showcase in New York City.
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Office/Workplace Technology
JAPANESE HEADLINES: Toshiba Focuses on Recurring Revenue Streams
by Tetsuo KuboToshiba Tec’s business strategy supports SMB customers’ operational efficiency and cloud adoption to sustain and grow recurring revenue.
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Office/Workplace Technology
OUTSIDE THE BOX | Old Dealer Dog, New Office Technology Tricks!
by Petra DienerWhy the smartest office technology sale might be the one you’ve already made.
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The office technology seascape is changing, and there is money on the table. How can dealers get some?
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Amid the quest for more profitable growth in the office technology sector, a strong leasing partner can help dealerships.
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How one office technology dealership added water systems as a natural fit into the product mix without diluting its credibility.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Growth and Profitability for Office Technology Dealer IDT
by Filomena TamburriWith locations in New Jersey and, now, in Florida, plus support from Konica Minolta and Xerox, this woman-owned dealership views itself as more of a solutions consultancy.
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CR ExclusivesAnnual Dealer Survey
ON THE RECORD: From The Cannata Report President & CEO’s Desk
by CJ CannataHeartfelt gratitude from The Cannata Report for another successful awards and charities Gala!
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: What Office Technology Are We Watching Heading into 2026?
by Mark VrunoAs planning continues for the New Year, The Cannata Report’s 2026 WatchList is a who’s who and what’s what for dea;ers and partners conducting business in the office technology space.
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Office/Workplace Technology
JAPANESE HEADLINES: Impact of U.S. Tariffs on OEM Performance in FY2025
by Tetsuo KuboHow fiscal-year financial results from Brother, Canon, Epson, Fujifilm, Konica Minolta, Kyocera, Ricoh, Sharp, and Toshiba are impacted by U.S. tariffs.

