The Cannata Report takes a fresh look into office tech dealers providing managed information technology (IT) services and, in particular, cybersecurity. Our editorial team shares MSP and network security best practices as well as success stories. When it comes to protecting customer data, Kate Gragg addresses the best ways to manage mutual partner expectations. On the MFP side, Scott Cullen begs the question: “How Safe is the Latest Generation of Imaging Devices?”
With cyber-threats come opportunities. Editor-in-Chief Mark Vruno points out eyebrow-raising market valuations and reveals some of the more common mistakes dealers make when launching cybersec businesses. Cullen shares tips on how to protect your dealership from hackers and offers up some managed IT sales training advice.
Other issue highlights include:
- Noel Ward delves into the impact of MSP on financing and lease structures.
- This month’s “Japanese Headlines” discusses OEM relocations from China and how U.S. dealers can prepare for tariffs.
- In “Coffee with Carol” Carol Cannata has a woman-to-woman chat with Sarah Henderson of MPS Monitor/Nexera.
Please don’t hesitate to reach out to me with any questions, issues, or comments. We welcome your feedback as we strive to provide you with the best reporting and analysis of the industry. Enjoy the issue!
CJ Cannata
President & CEO
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