Nashville-based dealer RJ Young teamed up with spinoff colleagues at Velocity1 for Music City’s premier business technology networking event.
Cybersecurity
The practice of protecting systems, networks, and programs from digital attacks that are aimed at accessing, changing, or destroying sensitive information; extorting money from users via ransomware; or interrupting normal business processes. Cybersecurity services represent a growing diversification opportunity for dealers working in the office technology industry.
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What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?
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Business Management/Finance
Pacific Office Automation Celebrates 50 Years of Growth, Innovation, and Community
by Mark Vrunoby Mark VrunoEmployees come together to mark a half-century in business and recognize Terry and Karen Newsom, the co-founders of Pacific Office Automation.
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In the chief financial officer role, Quinn replaces 10-year company veteran Jeff Miller, who left Impact Networking in April.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Axis Business Technologies Is Focused on Its Local Colorado Communities
by Filomena TamburriSituated 60 miles south from Denver, Axis Business Technologies is a traditional office technology dealer with an eye on great service and subscription-based, intelligent document processing (IDP).
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Managed IT and Security
ConnectWise Unveils the Industry’s First Predictive Intelligence Platform to Lead the Era of Predictive IT
by Mark Vrunoby Mark VrunoNew operational modeling demonstrates how AI-driven orchestration and autonomous execution will fundamentally reshape MSP productivity, scalability, and operating economics, says ConnectWise.
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Business Management/Finance
Ford Office Technologies Acquires AJ Technology Group
by Mark Vrunoby Mark VrunoExpansion enhances the regional service footprint in southwestern Pennsylvania and introduces advanced managed IT and technology suites to a broader client base, says dealership Ford Office Technologies.
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Business Management/Finance
KMS Communications Celebrates 50th Anniversary
by Mark Vrunoby Mark VrunoFor half a century, Pensacola family business KMS Communications has connected businesses through telephone/communications, network, security, and managed IT services.
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Managed IT and Security
ConnectWise and IT Nation Unveil 2026 PitchIT Cohort, Expanding the Future of MSP Innovation
by Mark Vrunoby Mark VrunoSince 2018, PitchIT has served as a launching pad for emerging companies, with alumni collectively securing more than $10 million in investment funding, expanding partner ecosystems, and accelerating adoption across the MSP industry, IT Nation reports.
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Office/Workplace Technology
Square 9: Accounts Payable Priorities Redefined by AI
by Mark Vrunoby Mark VrunoAutomation is no longer about efficiency alone, according to Square 9: Why finance leaders are turning AP nto a real-time source of data.
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Breaking News, Business & Finance
Office Technology News, May 4 – 8, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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BADGE EARNER: St. Cloud, Minnesota-based dealer Marco Technologies has completed the TD Synnex Cisco AI Practice Accelerator program.
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Managed IT and Security
Pulse Technology Stresses: The First 24 Hours After a Breach Are Critical
by Mark Vrunoby Mark VrunoPulse Technology to host a live webinar on June 3 about the critical first 24 hours after a breach and how to reduce a shutdown risk.
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Managed IT and Security
Pacific Office Automation Named to CRN’s MSP 500, Elite 150 List for 2026
by Mark Vrunoby Mark VrunoBeaverton, Oregon-based dealer Pacific Office Automation (POA) has been named by The Channel Company’s CRN brand to the Managed Service Provider 500 list in the Elite 150 category for 2026.
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Issue Announcements
Dealers Are Leading with Cybersecurity and Managed IT Services
by Mark Vrunoby Mark VrunoA digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.
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Office/Workplace Technology
OUTSIDE THE BOX | The Tech Show Must Go On: Turn That AI Anxiety into Momentum
by Petra Dienerby Petra DienerTechnology leaders, we’ve seen this before in the dealer channel! Please, do not be intimidated by artificial intelligence (AI) and large language models (LLMs).
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Managed IT and Security
Office Technology Digital-First Mindsets Prioritize Cybersecurity
by Ed Finkelby Ed FinkelAI security could be the best defense against AI threats to office technology clients.
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Managed IT and Security
TeamLogic IT Expands into 30 Company-Owned Operations
by Mark Vrunoby Mark VrunoInvestment in company-owned operations, in five states, expected to drive real-world insights, validating new IT solutions for more than 350 locations nationwide; also will bolster Innovation and fuel further brand growth, says franchisor TeamLogic IT.
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With 10 locations and an HQ in Seattle, Woodburn is a new-wave dealership that stakes its claim on the enterprise information technology ecosystem.
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Business Management/Finance
TBS Technologies: Triangle Business Systems Gets New Name
by Mark Vrunoby Mark VrunoNow called TBS Technologies, the 13-year-old dealership is situated in new, 13,000-square-foot headquarters in the so-called “Triangle” (Piedmont region) of North Carolina.
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Office/Workplace Technology
ConnectWise Advances AI Leadership with Agentic AI
by Mark Vrunoby Mark VrunoThe zofiQ AI-powered platform for MSPs and IT teams doesn’t just assist, it executes, says ConnectWise.
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Video
IN FOCUS: GreatAmerica’s Leadership Team Discusses DX and the Channel’s Future
by Mark Vrunoby Mark VrunoIn this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.
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Business Management/Finance
Modern Office Methods Wins Greater Columbus Top Workplaces 2026 Award
by Mark Vrunoby Mark VrunoRecognition from Columbus CEO reflects employee feedback and dealer’s commitment to a strong workplace culture, says Modern Office Methods (MOM).
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Breaking News, Business & Finance
Office Technology News, April 13 – 17, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Managed IT and Security
ConnectWise Launches Modern Threat Protection with Delivery Guarantees
by Mark Vrunoby Mark VrunoSetting a new standard for MSP cybersecurity: ConnectWise’s unified, AI-powered solution enables MSPs to reduce tool sprawl, improve visibility, and accelerate response with an industry-first, 15-minute service level agreement.

