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Issue 407:

WatchList 2021 Trends: COVID-19, remote workforce, digital transformation, cybersecurity, smart office, virtual events, video calls, acquisitions, inket printing, leasing, managed services, remote demos, touchless technology, VoIP, wide format, and more. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, Blue Technologies, Toshiba’s StoryTeller platform, how to ramp up your managed IT business, Mimaki’s textile printers, Wes McArtor of Nexera on quality analytics, managed services, consumables and supplies outlook, Ricoh Graphic Communication’s Gavin Jordan-Smith, the Frank Awards and Women Influencers Brunch, and more.

  • Op-Ed & Commentary

    Hard Copy | from the Editor’s Desk: a Whole New World

    by Scott Cullen December 16, 2020
    by Scott Cullen December 16, 2020

    As we enter into “a whole new world” in 2021 with great uncertainty, we also enter it with cautious optimism (and yes, I’m quoting the song from the Disney movie…

    Read more
  • Technology Trends

    Japanese Headlines: Konica Minolta’s Post-pandemic Vision

    by Tetsuo Kubo December 16, 2020
    by Tetsuo Kubo December 16, 2020

    On October 9, Konica Minolta held a web briefing for the Japanese market with President Shoei Yamana and the company’s directors. The theme was, “Konica Minolta’s…

    Read more
  • Technology Trends

    European Headlines: a Lesson of Culture, Leadership, and Change

    by Petra Diener December 16, 2020
    by Petra Diener December 16, 2020

    I’ve always looked to Japan as a country of culture, tradition, and technology. I’ve thoroughly enjoyed my time at Ricoh in Holland and Germany. The lessons of culture…

    Read more
  • Business as Unusual

    Business As Unusual: Ricoh and the Future of Production and Industrial Print

    by Frank G. Cannata December 16, 2020
    by Frank G. Cannata December 16, 2020

    With the elimination of trade shows, conferences, and manufacturer and independent dealer group meetings due to the COVID-19 pandemic, we thought it would be a good idea…

    Read more
  • Economics

    Economics Matters: Biden’s Economic Agenda

    by Henry Willmore December 16, 2020
    by Henry Willmore December 16, 2020

    President-elect Joe Biden is preparing to take office at a time when the COVID-19 pandemic is gathering force. He also could be the first president since 1988 to begin his first…

    Read more
  • Managed IT & Solutions

    Managed It: Security Blanket or Opportunity?

    by Noel Ward December 16, 2020
    by Noel Ward December 16, 2020

    Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…

    Read more
  • Service

    Data Delivery

    by Frank G. Cannata December 16, 2020
    by Frank G. Cannata December 16, 2020

    When someone mentions analytics, I think of the book, later the movie, “Moneyball.” As a baseball fan, it caught my interest, and I was able to grasp the concept of using…

    Read more
  • Op-Ed & Commentary

    Frank’s Forecast

    by Frank G. Cannata December 16, 2020
    by Frank G. Cannata December 16, 2020

    As we approach the new year, it is time to take out the crystal ball and see what 2021 will bring us. Unless we get COVID-19 under control, it will be extremely difficult to get the economy…

    Read more
  • Technology Trends

    The Cannata Report 2021 Watchlist

    by Scott Cullen December 16, 2020
    by Scott Cullen December 16, 2020

    Each year at this time, we present the trends, companies, and people we will be tracking in the coming year. While comprehensive and far-reaching, we have never intended…

    Read more
  • Technology Trends

    Consumables & Supplies Outlook for 2021

    by Mark Vruno December 16, 2020
    by Mark Vruno December 16, 2020

    Imaging equipment dealers and OEMs know firsthand how the printing industry has experienced single-digit declines for the past several years—long before dreaded…

    Read more
  • General ProfilesCR-Connect Dealer Tour

    CR-CONNECT Dealer Tour 2020: Cleveland Rocks

    by Scott Cullen December 16, 2020
    by Scott Cullen December 16, 2020

    Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

    Read more
  • Technology Trends

    Tech Talk: Fashion Finesse

    by Cary Sherburne December 16, 2020
    by Cary Sherburne December 16, 2020

    Last year at ITMA, Mimaki unveiled its TX300P MkII hybrid textile printer, featuring a new hybrid-function able to print direct to fabric and to dye sublimation transfer…

    Read more
  • Marketing & Social Media

    On Message | Marketing and More: Show and Tell

    by CJ Cannata December 16, 2020
    by CJ Cannata December 16, 2020

    Luck favors the prepared, the adage goes. When the global pandemic hit, every company in the industry knew their top priority would be finding ways to maintain a connection…

    Read more
  • Women/Young Influencers & Diversity

    Managed Services Motivator

    by Sharon Tosto Esker December 16, 2020
    by Sharon Tosto Esker December 16, 2020

    When Kia Robinson arrived at the career fair hosted by her university at the Garden City Hotel in Long Island, she looked around and noticed a long line snaking…

    Read more
  • Veterans

    Veteran’s Way: Presidents Who Served in the Military

    by Frank G. Cannata December 16, 2020
    by Frank G. Cannata December 16, 2020

    George Herbert Walker Bush, the 41st U.S. president, was one of the most qualified men to lead this country. This is the last in a series of profiles…

    Read more
  • Op-Ed & Commentary

    Virtual Panel Series Special Edition: Overcoming Adversity

    by Scott Cullen December 15, 2020
    by Scott Cullen December 15, 2020

    Our 35th Anniversary Awards celebration coverage continues with a conversation with executives from the nine companies honored with Frank Awards in 2020. They recap…

    Read more
  • Awards & Charity

    Thank You, Thank You, Thank You

    by Scott Cullen December 14, 2020
    by Scott Cullen December 14, 2020

    We asked the winners of our 2020 Frank Awards to share a 35-word acceptance speech in honor of The Cannata Report’s 35th Anniversary Awards & Charities…

    Read more
  • Awards & Charity

    Celebrating Systel’s Keith Allison

    by Frank G. Cannata December 10, 2020
    by Frank G. Cannata December 10, 2020

    This year’s Humanitarian Award was presented to Keith Allison, president & CEO of Systel Business Equipment in Fayetteville, North Carolina. Keith is a long-time friend…

    Read more
  • Awards & Charity

    Frankly Speaking: from the Top

    by Frank G. Cannata December 8, 2020
    by Frank G. Cannata December 8, 2020

    In 1985 we decided to conduct a dealer survey because there was no major effort in the industry to build any kind of content to track how dealers were performing. The focus was…

    Read more
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