As we enter into “a whole new world” in 2021 with great uncertainty, we also enter it with cautious optimism (and yes, I’m quoting the song from the Disney movie…
Issue 407:
WatchList 2021 Trends: COVID-19, remote workforce, digital transformation, cybersecurity, smart office, virtual events, video calls, acquisitions, inket printing, leasing, managed services, remote demos, touchless technology, VoIP, wide format, and more. Plus, companies and people on our radar screen, Frank G. Cannata’s forecast, Blue Technologies, Toshiba’s StoryTeller platform, how to ramp up your managed IT business, Mimaki’s textile printers, Wes McArtor of Nexera on quality analytics, managed services, consumables and supplies outlook, Ricoh Graphic Communication’s Gavin Jordan-Smith, the Frank Awards and Women Influencers Brunch, and more.
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Technology Trends
Japanese Headlines: Konica Minolta’s Post-pandemic Vision
by Tetsuo Kuboby Tetsuo KuboOn October 9, Konica Minolta held a web briefing for the Japanese market with President Shoei Yamana and the company’s directors. The theme was, “Konica Minolta’s…
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Technology Trends
European Headlines: a Lesson of Culture, Leadership, and Change
by Petra Dienerby Petra DienerI’ve always looked to Japan as a country of culture, tradition, and technology. I’ve thoroughly enjoyed my time at Ricoh in Holland and Germany. The lessons of culture…
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Business as Unusual
Business As Unusual: Ricoh and the Future of Production and Industrial Print
by Frank G. CannataWith the elimination of trade shows, conferences, and manufacturer and independent dealer group meetings due to the COVID-19 pandemic, we thought it would be a good idea…
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President-elect Joe Biden is preparing to take office at a time when the COVID-19 pandemic is gathering force. He also could be the first president since 1988 to begin his first…
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Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…
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When someone mentions analytics, I think of the book, later the movie, “Moneyball.” As a baseball fan, it caught my interest, and I was able to grasp the concept of using…
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As we approach the new year, it is time to take out the crystal ball and see what 2021 will bring us. Unless we get COVID-19 under control, it will be extremely difficult to get the economy…
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Each year at this time, we present the trends, companies, and people we will be tracking in the coming year. While comprehensive and far-reaching, we have never intended…
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Imaging equipment dealers and OEMs know firsthand how the printing industry has experienced single-digit declines for the past several years—long before dreaded…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour 2020: Cleveland Rocks
by Scott Cullenby Scott CullenPaul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…
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Last year at ITMA, Mimaki unveiled its TX300P MkII hybrid textile printer, featuring a new hybrid-function able to print direct to fabric and to dye sublimation transfer…
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Luck favors the prepared, the adage goes. When the global pandemic hit, every company in the industry knew their top priority would be finding ways to maintain a connection…
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When Kia Robinson arrived at the career fair hosted by her university at the Garden City Hotel in Long Island, she looked around and noticed a long line snaking…
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George Herbert Walker Bush, the 41st U.S. president, was one of the most qualified men to lead this country. This is the last in a series of profiles…
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Op-Ed & Commentary
Virtual Panel Series Special Edition: Overcoming Adversity
by Scott Cullenby Scott CullenOur 35th Anniversary Awards celebration coverage continues with a conversation with executives from the nine companies honored with Frank Awards in 2020. They recap…
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We asked the winners of our 2020 Frank Awards to share a 35-word acceptance speech in honor of The Cannata Report’s 35th Anniversary Awards & Charities…
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This year’s Humanitarian Award was presented to Keith Allison, president & CEO of Systel Business Equipment in Fayetteville, North Carolina. Keith is a long-time friend…
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In 1985 we decided to conduct a dealer survey because there was no major effort in the industry to build any kind of content to track how dealers were performing. The focus was…

