Issue 456:

In Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate their A3 and A4 manufacturers as well as leasing partners. Channel leaders also voice concerns about what is keeping them from achieving long-term success. The “Executive Summary” highlights other key takeaways. Amid the ongoing return-to-office debate, Petra Diener explains why the optimal office settings in 2026 differ for very good reasons: creativity among them. Noel Ward writes about the convergence of managed print services (MPS) and AI. We also look at the OEM trend toward regional roadshows vs. large, national dealer meetings. Other workplace technology highlights include: 1) The latest CR CONNECT – DEALER TOUR Q&A with mega dealers, who share best practices for business growth; 2) “Japanese Headlines” examines ways in which Ricoh, Toshiba Tec, and Etria are driving digital transformation (DX); and 3) On the U.S. veterans front, Jonathan Hinkle is a former Navy submariner who now manages printer technicians at All Copy Products in Colorado.