Issue 456:

Introducing Part 2 of The Cannata Report’s 40th Annual Dealer Survey.

Office technology OEMs Toshiba and Ricoh are among those driving digital transformation at the 27th Auto-ID & Communication Expo in Japan.

Why the mandate to go back to the office could be more than just a creativity killer. But hybrid offices aren’t always the answer either . . . .

Photos of where we were this fall, including the PRINTING United Expo in Orlando, Ricoh’s Dealer Summit in Nashville, and LDI Connect’s Technology Showcase in New York City.

After four decades of conducting our Annual Dealer Survey, we know how change is ever-present for office technology dealers in their ongoing quest for fresh, recurring revenue streams and improved profitability.

From A3 and A4 OEMs to leasing companies, here’s what the ratings tell us from this year’s Annual Office Technology Dealer Survey in The Cannata Report.

Office technology dealer sentiment for A3 manufacturers remains resoundingly strong. Fifty-seven percent rated their primary A3 MFP supplier as “Excellent,” followed by 28% “Very Good” and 12% “Good,”

Seventy-five percent (312 of 415) of office technology dealers who responed to our survey qualified their primary A4 manufacturer ratings with comments.

In this year’s Survey, The Cannata Report included the percentage of dealers who rated their leasing companies as “Excellent” combined with those who rated as “Very Good” to provide a broader view.

In this year’s Survey, The Cannata Report asked office technology dealers: an open-ended question: “What is your most significant cause for concern for the long-term success of your business?” Here’s what they told us . . .

As equipment manufacturers weigh the costs and benefits of large-scale gatherings, many office technology dealers say regional events deliver more value, face time, and focus.

Have you ever noticed how the big production-class devices seem to get the good stuff first? Take AI, for instance . . .

How four office technology mega dealers got to be so big.

This Navy veteran, once a sonar expert on a nuclear submarine, works for All Copy Products in Colorado.