CR-Connect Dealer Tour

Situated 60 miles south from Denver, Axis Business Technologies is a traditional office technology dealer with an eye on great service and subscription-based, intelligent document processing (IDP).

With 10 locations and an HQ in Seattle, Woodburn is a new-wave dealership that stakes its claim on the enterprise information technology ecosystem.

The profitable office technology journey from selling copiers to integrating and simplifying the user experience (UX), including electronic displays, AV services, and AI.

Andrew Ritschel and his New Jersey team stay the course through challenging times in the office technology channel.

With locations in New Jersey and, now, in Florida, plus support from Konica Minolta and Xerox, this woman-owned dealership views itself as more of a solutions consultancy.

In New York City, the Weiss sons have taken Atlantic, Tomorrow’s Office’s reins, continuing to steer the 43-year-old traditional copier dealer into the office technology business world of data integration and AI.

How four office technology mega dealers got to be so big.

The traditional imaging business holds on, but managed IT is it for 34-year-old Pennsylvania dealer Ford Office Technologies and Johnathan Garlow, its 40-something leader.

GRIT & GROWTH: Tricia and Tony Sanchez turned a difficult corporate exit into a launchpad for success. Here’s how they grew C3 Tech, a nimble, client-focused dealership in the heart of California’s Orange County.

Pennsylvania-based dealership Doceo, now with 100 employees and offices in Delaware, Maryland, Virginia, and Tennessee, embarks on its third decade in the office tech business.

With deep roots, a clear vision, and a culture-first approach to growth, Jocelyn Gorman takes the president’s role at Document Solutions Inc. (DSI) in Albuquerque, New Mexico.

Office technology changes, and bringing customers the latest products and services has been the motto at Alabama dealership The Lioce Group for 58 years and counting.

From managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

After 70 years of family ownership, Omaha equipment/tech dealer Bishop Business began a business transition in 2025 with a home-grown leader from its Nebraska headquarters.

Growth and capturing net new business are high on the agenda for Boring Business Systems’ second hundred years.

Everybody has to start their career somewhere, and for Matthew Charles, president of Complete Business Systems (CBS) in Arvada, Colorado, that place was selling Xerox copiers for his uncle, who owned a Xerox agency in New York City in 1996.

After more than 46 years, Sims Business Systems is still satisfying existing customers and winning new ones.

As private-equity-owned dealerships across the country flex their financial muscles and expand their footprints, some privately held independent dealerships like DOCUmation, based in San Antonio, Texas, are meeting this competition head on.

I don’t know why I’m surprised anymore when a dealership like Power Business Technology in Roseville, California, opens its doors for business in this day and age.

President Tom McMahon offers a glimpse into Milner’s past, present, and future.

PDS owners Earl and Reena Philpot aren’t letting the size of their dealership limit their opportunities.

Ever since we first began presenting revenue and productivity data in 2009, we have witnessed a series of spikes and declines in the number of sales reps per dealer.

KDI in Aston, Pennsylvania, like many office technology dealerships, is still finding its bearings after the COVID years.

Under the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.

A spirit of cooperation and a mutual vision across generations positions the dealership for greatness. Above: Matthew, Matt, and Mitchell Mawby According…