Issue 455:

The Cannata Report proudly introduces its 40th Annual Dealer Survey! Findings reveal how dealerships are making money and commentary on the changing A/3/A4 MPS landscape. What percentage of dealers still don’t offer managed IT services? (See if the number surprises you.) Columnist Petra Diener calls for a rethinking of managed print services. After a decade, what’s really new with MPS, she asks, and is MPS even necessary for smaller customers? Also, we look closely at the A4 evolution and the role AI plays for managed IT service providers. And, in a nostalgic stroll down Memory Lane, Founder Frank G. Cannata looks back on the Survey’s roots and some key statistics through the decades. Other office technology highlights include: 1) Why Pittsburgh-area dealership Ford Office Technologies sees more managed IT in its future; 2) “Japanese Headlines” examines Canon’s imageFORCE A3 MFP brand expansion[ and 3) Impact Networking’s Matt Curless, a former U.S. Marine, is a finalist for our 2025 Outstanding Veteran Award.