This was a wild and crazy year in the imaging industry. We can’t remember a year when there were as many acquisitions not only of dealers and IT services companies, but software companies with a distinctive footprint…
Kyocera
Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.
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Awards & Charity
The Cannata Report Announces 2018 Frank Award Winners
by Scott Cullenby Scott CullenWinners of the Frank Awards were announced at The Cannata Report’s 33rd Annual Awards & Charities Dinner at The Madison Hotel in Morristown, N.J. on…
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ELATEC has announced a partnership with Kyocera Document Solutions America. Under this partnership, Kyocera has included ELATEC RFID card readers as a recommended…
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Atlantic celebrates the grand openning of its new greater Philadelphia area Technology Center, Square 9 hosts a high-engergy music-infused Encompass 2018…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Optimism Exceeds Trepidation
by Scott Cullenby Scott CullenIf we had to identify the one thing we appreciate most about the dealers who respond to our survey, it’s their honesty. That’s especially true when we ask them to…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Executive Summary (part Ii of Ii)
by Scott Cullenby Scott CullenThe three biggest dealer concerns, as ranked by all of our Survey respondents, continue to be competing with manufacturer’s direct branches, declining…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Areas of Greatest Concern
by Scott Cullenby Scott CullenOne of the more intriguing findings from our Survey is dealer concerns. Each year we ask dealers to identify their greatest concerns from a list of 10 options, as…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: A3 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenEach year we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” Occasionally, there are dealers that prefer not…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: A3 MFP Manufacturer Dealer Meeting Ratings
by Scott Cullenby Scott CullenRemember the days of the old NOMDA show before NOMDA became BTA and before the OEMs began having their own individual dealer meetings? This…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: A4 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenIn addition to asking dealers to rate their A3 manufacturers, we asked them to rate their primary A4 manufacturers. With companies such as HP, Lexmark,…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Dealer Sentiment
by Scott Cullenby Scott CullenAs we did last year for the first time, we continue to gauge dealer optimism and pessimism in three areas””A3, A4, and production print. Not every dealer offered…
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Carol and I were invited to a 35th Anniversary Celebration for Coordinated Business Systems in Burnsville, MN on Oct. 3. This was a stellar event attended by leading executives from many of the vendors who do business with Coordinated…
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Breaking News, Business & Finance
Kyocera Announces Three New DM Applications
by Scott Cullenby Scott CullenKYOCERA Document Solutions America, Inc. has announced three new document management business applications designed to streamline workflows for…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: An Industry in Transition
by Scott Cullenby Scott CullenIf there’s one thing you can count on at The Cannata Report is that every year””at least the last 33″”we conduct our annual Survey of independent dealers. It’s a…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Executive Summary (part I of II)
by Scott Cullenby Scott CullenThis year’s survey garnered the greatest number of responses in the history of the survey””338 with 330 of those representing the Big Six manufacturers…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: A3 MFP Lines Per Dealer
by Scott Cullenby Scott CullenWe started separating the A3 and A4 MFP lines with our 2014 Survey and continue to do so today. Prior to 2014, the number of lines per dealer was influenced by…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Dealer Dedication
by Scott Cullenby Scott CullenThis year, we saw a modest increase in the number of dedicated dealers compared with 2017, which we attribute to the greater number of Survey respondents…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Dealer Revenue
by Scott Cullenby Scott CullenWhen analyzing our Survey results, we do not base our findings on profitability and choose to examine revenue. This year, the total dealer revenue of our entire…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: The $7.5 Million-plus Club is Growing
by Scott Cullenby Scott CullenUp until our 32nd Annual Dealer Survey in 2017, we tracked the numbers for the $5 Million-Plus Club, dealers with revenues of $5 million or greater. During the…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Printer Lines
by Scott Cullenby Scott CullenThe emergence of MPS has given desktop printers credibility within the dealer channel. Regardless of how dealers define their MPS offerings, printers remain an…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Managed Print Services
by Scott Cullenby Scott CullenSince we began tracking dealers’ engagement in MPS, it’s been fascinating to watch the evolution of this offering. As much as MPS has become seemingly…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Managed Network Services
by Scott Cullenby Scott CullenProviding managed IT or managed network services continues to be the most golden of opportunities for the dealer channel. (We’ll refrain from using “managed…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Employment Trends
by Scott Cullenby Scott CullenIf service is core to a dealership’s business, then there is great value in examining the makeup of a dealership’s technical operations with an emphasis on…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Acquisition Trends
by Scott Cullenby Scott CullenSince we began conducting this Survey, there hasn’t been a single year where acquisitions were not shaping the dealer landscape in one way or another. The days…
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Dealer Survey & The Cannata Dinner
2018 Dealer Survey: Greatest Growth Opportunities
by Scott Cullenby Scott CullenEven before we started asking dealers to identify their greatest opportunities for growth, the dealer channel has been constantly on the lookout for the next…