Why support the Precision Medicine for Military Veterans Initiative? Frank Cannata explains on this week’s “Fridays with Frank.”
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Where will inkjet go next, and how does the technology move downmarket? Kyocera shares some notions . . . .
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How does DEX Imaging lure and retain young people in the workforce? And, what’s its strategy for reselling IT services?
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What inkjet advancements is Kyocera bringing to PRINTING United Expo in Vegas, and what’s coming in early 2027? (Hint: The latter involves coated paper.)
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DEX Imaging’s print clicks are up in 2026, reports CEO Dan Doyle, Jr. Could what’s going on be attributed to the AI effect?
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A century of BTA: Wow! Frank Cannata remembers half of them, including when the Business Technology Association was known as NOMDA.
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Why international office technology company Katun probably is bigger (and badder) than some less-informed people may think.
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Fridays with Frank – An Office Technology Chat with New BTA President Mike Boyle
by Mark VrunoFrank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.
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Frank G. Cannata welcomes special guest Greg Goldberg, general counsel for the Business Technology Association (BTA), to discuss challenges facing dealers today.
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Fridays with Frank – Sharp’s Production Printing Success in the Office Technology Space
by Mark VrunoSharp has seen its production printing profile rise high in the past two and half years. What’s the OEM’s secret to success among office technology dealers?
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The Cannata Report SURVEY needs more office technology dealers to participate. There’s only one week left until the deadline expires!
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In an exclusive interview, the Pacific Office Automation CEO sits down with Board Member David Porter on the occasion of the dealership’s 50th business anniversary.
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In the name of MFPs, what is aftermarket player Katun doing in the hardware business? Frank Cannata asks Lanny Meek a disruptive question.
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Why should dealers partner with Xerox for production printing? Karl Boissonneault, president of North American channels, offers some thoughts.
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Ron Petrucci delves further into the savings potential for office technology equipment dealers using aftermarket toner. Might Katun also enter into the production printing arena?
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What does Xerox’s new GTM strategy look like? Where does print fit in? And, what is ‘The Lexmark Way?’
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The aftermarket could be the key to making more money and more margin for dealers in the office technology channel, says Katun’s Ron Petrucci.
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Hiro Ueda, founder of Domo Services, recently returned from a six-week trip to Japan, where he met with new companies and old friends. He’s excited about three AI-driven opportunities related to both hardware and software.
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News headlines from Japan extend far beyond OEMs, according to Domo Services Founder Hiro Ueda of Stramaglio Consulting.
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Ouch! At Applied Innovation, total clicks per device have dropped from 5,500 in 2019 to 3,750 post-COVID, reports CEO John Lowery. What’s a dealer to do?
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The label printing opportunities are out there, stresses Frank Cannata. Dealers need to “wake up,” he says.
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Graduating to label printing could lead to improved profitability for office technology dealers already selling production printing, says Frank Cannata.
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Meeting the challenges of a changing market is nothing new for resilient office technology dealers, says Frank Cannata.
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Frank Cannata and José Estébanez discuss Kyocera’s enhancements to its cutsheet inkjet production printing platform.
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In this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.

