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Video

  • Video

    Fridays with Frank – A Charity of Choice

    by Mark Vruno October 2, 2026

    Why support the Precision Medicine for Military Veterans Initiative? Frank Cannata explains on this week’s “Fridays with Frank.”

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  • Video

    Fridays with Frank – Kyocera Commits to Inkjet

    by Mark Vruno September 25, 2026

    Where will inkjet go next, and how does the technology move downmarket? Kyocera shares some notions . . . .

    Read more
  • Video

    Fridays with Frank – DEX Returns with More Insight

    by Mark Vruno September 18, 2026

    How does DEX Imaging lure and retain young people in the workforce? And, what’s its strategy for reselling IT services?

    Read more
  • Video

    Fridays with Frank – Kyocera Inkjet’s Dustin Graupman

    by Mark Vruno September 11, 2026

    What inkjet advancements is Kyocera bringing to PRINTING United Expo in Vegas, and what’s coming in early 2027? (Hint: The latter involves coated paper.)

    Read more
  • Video

    Fridays with Frank – DEX Imaging’s Dan Doyle, Jr.

    by Mark Vruno September 4, 2026

    DEX Imaging’s print clicks are up in 2026, reports CEO Dan Doyle, Jr. Could what’s going on be attributed to the AI effect?

    Read more
  • Video

    Fridays with Frank – The BTA at 100

    by Mark Vruno August 28, 2026

    A century of BTA: Wow! Frank Cannata remembers half of them, including when the Business Technology Association was known as NOMDA.

    Read more
  • Video

    Fridays with Frank – Why Katun Is an Important Office Technology Player

    by Mark Vruno August 21, 2026

    Why international office technology company Katun probably is bigger (and badder) than some less-informed people may think.

    Read more
  • Video

    Fridays with Frank – An Office Technology Chat with New BTA President Mike Boyle

    by Mark Vruno August 14, 2026

    Frank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.

    Read more
  • Video

    Fridays with Frank – BTA Offers Legal Counsel for Office Technology Dealers

    by Mark Vruno August 7, 2026

    Frank G. Cannata welcomes special guest Greg Goldberg, general counsel for the Business Technology Association (BTA), to discuss challenges facing dealers today.

    Read more
  • Video

    Fridays with Frank – Sharp’s Production Printing Success in the Office Technology Space

    by Mark Vruno July 31, 2026

    Sharp has seen its production printing profile rise high in the past two and half years. What’s the OEM’s secret to success among office technology dealers?

    Read more
  • Video

    Fridays with Frank – Our Office Technology SURVEY Needs You!

    by Mark Vruno July 24, 2026

    The Cannata Report SURVEY needs more office technology dealers to participate. There’s only one week left until the deadline expires!

    Read more
  • Video

    IN FOCUS: Video Q&A with Pacific Office Automation CEO Adam Pritchett

    by Mark Vruno July 23, 2026

    In an exclusive interview, the Pacific Office Automation CEO sits down with Board Member David Porter on the occasion of the dealership’s 50th business anniversary.

    Read more
  • Video

    Fridays with Frank – Is Katun a Hardware Disruptor?

    by Mark Vruno July 17, 2026

    In the name of MFPs, what is aftermarket player Katun doing in the hardware business? Frank Cannata asks Lanny Meek a disruptive question.

    Read more
  • Video

    Fridays with Frank – Xerox Flexes Its Production Printing Muscles

    by Mark Vruno July 10, 2026

    Why should dealers partner with Xerox for production printing? Karl Boissonneault, president of North American channels, offers some thoughts.

    Read more
  • Video

    Fridays with Frank – Is Katun Getting into Production Printing?

    by Mark Vruno June 26, 2026

    Ron Petrucci delves further into the savings potential for office technology equipment dealers using aftermarket toner. Might Katun also enter into the production printing arena?

    Read more
  • Video

    Fridays with Frank – How Xerox Goes to Market

    by Mark Vruno June 19, 2026

    What does Xerox’s new GTM strategy look like? Where does print fit in? And, what is ‘The Lexmark Way?’

    Read more
  • Video

    Fridays with Frank – Katun’s Aftermarket Strategy

    by Mark Vruno June 12, 2026

    The aftermarket could be the key to making more money and more margin for dealers in the office technology channel, says Katun’s Ron Petrucci.

    Read more
  • Video

    Fridays with Frank – “Do More for Others” Is Domo’s Mantra

    by Mark Vruno June 5, 2026

    Hiro Ueda, founder of Domo Services, recently returned from a six-week trip to Japan, where he met with new companies and old friends. He’s excited about three AI-driven opportunities related to both hardware and software.

    Read more
  • Video

    Fridays with Frank – Domo Services Gets the Scoop from Japan

    by Mark Vruno May 29, 2026

    News headlines from Japan extend far beyond OEMs, according to Domo Services Founder Hiro Ueda of Stramaglio Consulting.

    Read more
  • Video

    Fridays with Frank – Catching up with Applied Innovation

    by Mark Vruno May 22, 2026

    Ouch! At Applied Innovation, total clicks per device have dropped from 5,500 in 2019 to 3,750 post-COVID, reports CEO John Lowery. What’s a dealer to do?

    Read more
  • Video

    Fridays with Frank – Wake Up to Label Printing!

    by Mark Vruno May 15, 2026

    The label printing opportunities are out there, stresses Frank Cannata. Dealers need to “wake up,” he says.

    Read more
  • Video

    Fridays with Frank – Why Aren’t You in the Label Printing Business?

    by Mark Vruno May 8, 2026

    Graduating to label printing could lead to improved profitability for office technology dealers already selling production printing, says Frank Cannata.

    Read more
  • Video

    Fridays with Frank – Office Technology’s Déjà vu Moment

    by Mark Vruno May 1, 2026

    Meeting the challenges of a changing market is nothing new for resilient office technology dealers, says Frank Cannata.

    Read more
  • Video

    Fridays with Frank – Kyocera’s Production Printing Enhancements

    by Mark Vruno April 24, 2026

    Frank Cannata and José Estébanez discuss Kyocera’s enhancements to its cutsheet inkjet production printing platform.

    Read more
  • Video

    IN FOCUS: GreatAmerica’s Leadership Team Discusses DX and the Channel’s Future

    by Mark Vruno April 23, 2026

    In this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.

    Read more
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