Pacific Office Automation’s 49-year growth streak aligns with industry research pointing to increased demand for integrated technology and services.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Northeastern U.S. office technology dealership, based in upstate Syracuse, New York, honors five decades of growth.
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zofiQ acquisition brings AI-powered automation to IT solution providers, ConnectWise says: Resolve more tickets with the same team, deliver more consistent service, and unlock capacity for higher-value customer work.
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Business Management/Finance
Pulse Technology’s Kyle Sallmen Promoted to Director of Information Technology
by Mark VrunoSallmen joined Pulse Technology, the Schaumburg, Illinois-based dealership, three years ago as virtual CIO.
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Office/Workplace Technology
BTA’s e-automate Elevate & BTA IGNITE Orlando to Be Held March 19-21
by Mark VrunoWith a spring 2026 focus on e-automate, IT, and AI, Business Technology Association (BTA) dealer members receive 2-for-1 registration.
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Retirements can be bittersweet for old industry friends, especially after three decades of working together in the dealer channel. Just ask Datamax’s Barry Simon and our Founder Frank Cannata.
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Business Management/Finance
KDI Office Technology Announces Long-Term Partnerships with Philadelphia Flyers and Philadelphia Phillies
by Mark VrunoPhilly professional baseball and hockey teams partner with Pennsylvania-based dealer KDI Office Technology.
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Business Management/Finance
Doceo Welcomes Nicole Behn as Executive VP of Sales for Pennsylvania Market
by Mark VrunoBehn brings more than 25 years of sales leadership experience across the Pennsylvania market and joins Doceo’s senior leadership team with a strong reputation.
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Business Management/Finance
DEX Imaging Acquires Dealerships in Florida, Georgia and the Mid-Atlantic
by Mark VrunoDEX Imaging’s three latest acquisitions: Golden Isles Office Equipment in South Georgia, Titan Managed Technologies in South Florida, and Laser Line LLC in Maryland.
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Acquisition accelerates Ricoh’s U.S. presence in the growing Pro AV market, strengthening its global workplace capabilities in collaboration, AV integration, and managed services.
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Office/Workplace Technology
Konica Minolta Recognized by IDC as Leader for Print Security and Services Hardcopy
by Mark VrunoIDC’s 2025-26 MarketScape cites Konica Minolta as worldwide leader in Print Security Solutions and Services Hardcopy category.
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Growth & Profitability
Impact Networking Launches AI Services for Mid-Market Businesses
by Mark VrunoDealer’s new practice follows more than12 months of field testing and includes 4–6 week AI pilots to show measurable business ROI, reports Impact Networking.
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Business Management/Finance
Katun and Modern Office Solutions Team Up with the San Diego Padres as Official Partners
by Mark VrunoMarketing collaboration brings together two office technology leaders to support one of Major League Baseball’s most recognized teams, Katun says.
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Business Management/Finance
What Happens to Office Print Devices When the Boomers Retire?
by Mark VrunoMemoirs of a copier sales person, who reflects on the future place of office print devices heading into the year 2026.
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The Cricket Continuum to showcase lineup of Continuum Office Ready Robots (CORR), dealer agreements, and practical business models designed for copier dealers, managed services providers, and office technology resellers.
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What else can independent dealer owners learn from private-equity firms investing in the office technology dealer channel?
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Check out the video from All Copy Products/Verticomm about the progress of their new building in Chandler, Arizona, which is set to open in June 2026.
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What can independent dealer owners learn from private-equity firms invested in the office technology dealer channel?
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Growth & Profitability
IT Nation Connect Global 2025 Empowers Office Technology Channel
by Mark VrunoForty office technology dealers and nearly 4,000 other techies came together in Florida at the invitation of ConnectWise.
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Issue AnnouncementsAnnual Dealer SurveyCR Exclusives
Part 2 of Our 40th Annual Office Technology Dealer Survey
by CJ CannataIn Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate A3 and A4 manufacturers, as well as leasing companies, and and voice concerns over what is keeping them from succeeding in the long term.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, November 10 – 14, 2025
by Mark VrunoOur rapid recap of the previous week’s office technology news.
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Business Management/Finance
Pulse Technology Names Michelle Metz Sales Development Representative
by Mark VrunoIn this role, Metz will help the Schaumburg, Illinois-based dealership in its business development efforts for the multiple services that Pulse Technology offers.
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Office/Workplace Technology
Strategy Overview Named Champion of PitchIT Competition at IT Nation Connect 2025
by Mark VrunoFinalists presented their innovations on stage at IT Nation Connect 2025; Strategy Overview takes home $70,000 grand prize.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, November 3 – 7, 2025
by Mark VrunoOur rapid recap of the previous week’s office technology news.
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Based in the Chicago area, the acquisition expands Netrix’s MSP and cloud solutions portfolio and broadens its reach across the United States.

