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  • Current Issue
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Managed IT Services

Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.

  • Business Management/Finance

    Pacific Office Automation Surpasses $500 Million in Annual Revenue

    by Mark Vruno January 22, 2026

    Pacific Office Automation’s 49-year growth streak aligns with industry research pointing to increased demand for integrated technology and services.

    Read more
  • Business Management/Finance

    Usherwood Office Technology Marks 50th Anniversary

    by Mark Vruno January 22, 2026

    Northeastern U.S. office technology dealership, based in upstate Syracuse, New York, honors five decades of growth.

    Read more
  • Business Management/Finance

    ConnectWise Acquires zofiQ

    by Mark Vruno January 20, 2026

    zofiQ acquisition brings AI-powered automation to IT solution providers, ConnectWise says: Resolve more tickets with the same team, deliver more consistent service, and unlock capacity for higher-value customer work.

    Read more
  • Business Management/Finance

    Pulse Technology’s Kyle Sallmen Promoted to Director of Information Technology

    by Mark Vruno January 20, 2026

    Sallmen joined Pulse Technology, the Schaumburg, Illinois-based dealership, three years ago as virtual CIO.

    Read more
  • Office/Workplace Technology

    BTA’s e-automate Elevate & BTA IGNITE Orlando to Be Held March 19-21

    by Mark Vruno January 16, 2026

    With a spring 2026 focus on e-automate, IT, and AI, Business Technology Association (BTA) dealer members receive 2-for-1 registration.

    Read more
  • CR Exclusives

    Q&A with Outgoing Datamax Inc. President Barry Simon

    by Frank G. Cannata January 15, 2026

    Retirements can be bittersweet for old industry friends, especially after three decades of working together in the dealer channel. Just ask Datamax’s Barry Simon and our Founder Frank Cannata.

    Read more
  • Business Management/Finance

    KDI Office Technology Announces Long-Term Partnerships with Philadelphia Flyers and Philadelphia Phillies

    by Mark Vruno January 15, 2026

    Philly professional baseball and hockey teams partner with Pennsylvania-based dealer KDI Office Technology.

    Read more
  • Business Management/Finance

    Doceo Welcomes Nicole Behn as Executive VP of Sales for Pennsylvania Market

    by Mark Vruno January 13, 2026

    Behn brings more than 25 years of sales leadership experience across the Pennsylvania market and joins Doceo’s senior leadership team with a strong reputation.

    Read more
  • Business Management/Finance

    DEX Imaging Acquires Dealerships in Florida, Georgia and the Mid-Atlantic

    by Mark Vruno January 12, 2026

    DEX Imaging’s three latest acquisitions: Golden Isles Office Equipment in South Georgia, Titan Managed Technologies in South Florida, and Laser Line LLC in Maryland.

    Read more
  • Growth & Profitability

    Ricoh Acquires Presentation Products, Inc.

    by Mark Vruno January 9, 2026

    Acquisition accelerates Ricoh’s U.S. presence in the growing Pro AV market, strengthening its global workplace capabilities in collaboration, AV integration, and managed services.

    Read more
  • Office/Workplace Technology

    Konica Minolta Recognized by IDC as Leader for Print Security and Services Hardcopy

    by Mark Vruno January 8, 2026

    IDC’s 2025-26 MarketScape cites Konica Minolta as worldwide leader in Print Security Solutions and Services Hardcopy category.

    Read more
  • Growth & Profitability

    Impact Networking Launches AI Services for Mid-Market Businesses

    by Mark Vruno January 8, 2026

    Dealer’s new practice follows more than12 months of field testing and includes 4–6 week AI pilots to show measurable business ROI, reports Impact Networking.

    Read more
  • Business Management/Finance

    Katun and Modern Office Solutions Team Up with the San Diego Padres as Official Partners

    by Mark Vruno January 6, 2026

    Marketing collaboration brings together two office technology leaders to support one of Major League Baseball’s most recognized teams, Katun says.

    Read more
  • Business Management/Finance

    What Happens to Office Print Devices When the Boomers Retire?

    by Mark Vruno December 31, 2025

    Memoirs of a copier sales person, who reflects on the future place of office print devices heading into the year 2026.

    Read more
  • Managed IT and Security

    The Cricket Continuum Announces Robotics Presence at ECS 26

    by Mark Vruno December 22, 2025

    The Cricket Continuum to showcase lineup of Continuum Office Ready Robots (CORR), dealer agreements, and practical business models designed for copier dealers, managed services providers, and office technology resellers.

    Read more
  • Video

    Fridays with Frank – CONTINUING THE PE DISCUSSION

    by Mark Vruno December 19, 2025

    What else can independent dealer owners learn from private-equity firms investing in the office technology dealer channel?

    Read more
  • Growth & Profitability

    New Building Update from All Copy Products and Verticomm

    by Mark Vruno December 15, 2025

    Check out the video from All Copy Products/Verticomm about the progress of their new building in Chandler, Arizona, which is set to open in June 2026.

    Read more
  • Video

    Fridays with Frank – UNDERSTANDING THE IMPACT OF PRIVATE EQUITY

    by Mark Vruno December 12, 2025

    What can independent dealer owners learn from private-equity firms invested in the office technology dealer channel?

    Read more
  • Growth & Profitability

    IT Nation Connect Global 2025 Empowers Office Technology Channel

    by Mark Vruno December 8, 2025

    Forty office technology dealers and nearly 4,000 other techies came together in Florida at the invitation of ConnectWise.

    Read more
  • Issue AnnouncementsAnnual Dealer SurveyCR Exclusives

    Part 2 of Our 40th Annual Office Technology Dealer Survey

    by CJ Cannata December 2, 2025

    In Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate A3 and A4 manufacturers, as well as leasing companies, and and voice concerns over what is keeping them from succeeding in the long term.

    Read more
  • Breaking News, Business & Finance

    Monday with Mark: Office Technology News Highlights, November 10 – 14, 2025

    by Mark Vruno November 17, 2025

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Business Management/Finance

    Pulse Technology Names Michelle Metz Sales Development Representative

    by Mark Vruno November 14, 2025

    In this role, Metz will help the Schaumburg, Illinois-based dealership in its business development efforts for the multiple services that Pulse Technology offers.

    Read more
  • Office/Workplace Technology

    Strategy Overview Named Champion of PitchIT Competition at IT Nation Connect 2025

    by Mark Vruno November 12, 2025

    Finalists presented their innovations on stage at IT Nation Connect 2025; Strategy Overview takes home $70,000 grand prize.

    Read more
  • Breaking News, Business & Finance

    Monday with Mark: Office Technology News Highlights, November 3 – 7, 2025

    by Mark Vruno November 10, 2025

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Managed IT and Security

    Netrix Acquires U.S. Managed IT Services from Ricoh USA, Inc.

    by Mark Vruno November 6, 2025

    Based in the Chicago area, the acquisition expands Netrix’s MSP and cloud solutions portfolio and broadens its reach across the United States.

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

The Cannata Report
  • Current Issue
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  • Topics
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    • WatchLists
  • Events
    • Annual Awards & Charities Gala
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  • Search
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