Managed IT Services

Prakash Talreja and Russell Humphries to lead ConnectWise product and engineering teams.

Chicago area-based office technology dealer expands its presence to the Rocky Mountains.

Innovative is software is essential to evolving the partner channel. We take a look at this plus what’s going on with MPS, MFPs and more.

As experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.

From managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

An Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.

Intelligent automation through RMM and RPA empower MSP and ITSM teams to drive measurable efficiency gains, elevate end-user experiences and reduce labor costs.

Annual report is leading source for compensation data and best practices of top-performing IT solution poviders.

Peter Kujawa to lead newly consolidated Partner Communities org, bringing managed service providers (MSP) community resources under one umbrella. The new business unit is dedicated to amplifying the voice of its partner community, bringing new leadership and enhanced resources to IT Nation, which integrates existing ConnectWise programs.

C Spire announced the grand opening of its new office and technology hub in Homewood, Alabama.

Fraser subsidiary expands its presence with the acquisition of Computer Management and Marketing Associates (CMA), a leading independent managed IT company in the Lehigh Valley.

Helping dealers with business diversification strategies to expand their product and service offerings is a perennial theme. What about your revenue streams? Are they recurring? Perhaps consider adding thermal barcode printers, laptop computers or/and managed IT services to your menu mix.

Five Cannata Report Advisory Board members reveal what’s worked, what hasn’t, and what’s next in their diversification journeys.

Strategies for unlocking growth opportunities in IT services.

A proven innovator in ECI’s IT and cloud strategy, Hildebrand strengthens ECI’s executive team and supports customer success, driving advanced and industry-focused technology development for SMBs.

DEX Imaging’s Bill Wosilius outlines DEXTEK’s strategic vision, market approach, and growth ambitions.

DEX Imaging LLC announced the expansion of its new Managed IT and Cybersecurity Division, DEXTEK, to Orlando, Florida.

Through this new alliance, ConnectWise will contribute up to 50% of eligible KTG investments directly from ConnectWise Market Funds, significantly reducing training costs for ConnectWise partners.

DEX Imaging LLC, the largest independent dealer of document imaging technology in the United States, announced today the launch of its new Managed IT and Cybersecurity Division: DEXTEK.

Keypoint Intelligence and Quantum Business Solutions unveiled Q2, a sales and marketing automation platform designed to transform operations for office technology and managed services dealers.

Syncro announced the launch of its latest feature, Ticket Sentiment Analysis, as part of its Smart Ticket Management suite.

CompTIA announced the pending sale of the Association’s certification business to a private equity partnership.

After dropping to 43% a year ago, the percentage of dealers offering managed IT services rose to 47% in this year’s Survey.

As office technology evolves, dealers that want to remain relevant with customers and continue growing their businesses must diversify their product offerings.

The Cannata Report speaks with DEX Imaging’s CEO Dan Doyle Jr. about Gamut Capital Management’s acquisition of DEX Imaging from Staples, which closed in June.