Impact Networking announced that the company now offers unlimited 24/7 live-answer desk support for its managed IT clients…
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Awards & Charity
ConnectWise Announces 2022 Edition of the PitchIT Accelerator Program
by Scott CullenConnectWise announced that its PitchIT Accelerator Program is currently accepting applications. Created by ConnectWise in 2018, PitchIT…
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Hiring and retention consistently rank as one of the top three dealer concerns in our annual Survey. While most dealers tend to think…
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Managed IT & Solutions
The Most Common Mistakes Dealers Make When Launching a Managed IT Business
by Scott CullenThere’s a lot of hype around managed IT and if you’re not careful, you might think anybody can do it. The problem is there are plenty of pitfalls…
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In the March issue of The Cannata Report, a panel of IT experts responded to questions about the most common mistakes dealers make…
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Computronix LLC is celebrating 25 years of designing and implementing technology and security solutions for professional services firms…
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You can’t turn anywhere in the news media these days without hearing news of a cyberattack or concerns about cyberattacks resulting…
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To better understand the risks and rewards of what it takes to succeed in managed IT, we gathered a distinguished group of panelists…
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Managed IT & Solutions
IT Tuesdays: Pearson-Kelly Technology Teaches Their Customers Well about Cybersecurity
by Scott CullenThe Cannata Report’s cover story for March focuses on cybersecurity. It’s a topic that is front-page news of late, driven in large part by Russia’s invasion…
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Konica Minolta announced that CRN has named All Covered, its IT Services Division, as a 2021 Triple Crown Award winner. The award celebrates…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Forms New General Manager-Led Business Units and Appoints New CISO
by Scott CullenConnectWise announced the formation of four Innovation Business Units led by general managers and the appointment of a new chief information security officer…
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Breaking News, Business & FinanceManaged IT & Solutions
ConnectWise Launches ‘ConnectWise Virtual Community
by Scott CullenConnectWise announced the launch of the expansive ConnectWise Virtual Community. ConnectWise partners will now have one central space online to engage with…
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Breaking News, Business & FinanceManaged IT & Solutions
SalesChain Announces Connectwise Integration
by Scott CullenSalesChain announced an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers…
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Todd Croteau, president of All Covered, Konica Minolta’s IT Services division, is well versed on the trends impacting the managed IT space. During a…
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The human element remains the weakest link in cybersecurity, as an annual report reveals that 85% of all data breaches are in one way or another…
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Until this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…
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Managed IT & Solutions
IT Tuesdays: Four Facts about the Cybersecurity Market That Every Dealer Should Know About
by Scott CullenIf you are a dealer currently offering cybersecurity or considering offering cybersecurity to your customers, ponder these four fascinating facts…
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Last week I attended an array of virtual sessions at ConnectWise’s IT Nation Connect conference in Orlando, Florida. There were multiple sessions on…
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Breaking News, Business & Finance
ConnectWise Unveils Major New Developments at IT Nation Connect
by Scott CullenConnectWise announced a series of new product developments and programs for IT solutions providers. Headlining the announcements at the company…
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In The Cannata Report’s 36th Annual Dealer Survey, we saw an increase in the percentage of dealers from five of the Big Six OEMs identifying managed…
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Breaking News, Business & Finance
Canon Solutions America Expands its Five Pillars of Security Portfolio
by Scott CullenCanon U.S.A., Inc. announced the continued expansion of its cybersecurity portfolio to include Managed Detection and Response as a Services…
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Managed IT & Solutions
IT Tuesdays: How Did Dealers’ Managed IT Business Hold Up During the Pandemic?
by Scott CullenLast month we released part one of our 36th Annual Dealer Survey, including coverage and analysis of different aspects of managed IT. In our…
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Pulse Technology has been named to the Top 250 MSSPs list for 2021, published by After Nines Inc. The list and research identifies and honors…
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Managed IT & Solutions
IT Tuesdays: Simple Tips to Remain Cybersecure When Traveling
by Scott CullenOur celebration of Cybersecurity Awareness Month continues with tips and information from the Cybersecurity and Infrastructure Security…
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How many dealers offer managed IT services is a question we examine every year in our Annual Dealer Survey. The first part of the Survey will,..
