PaperCut’s flagship cloud-based print management solution now features enhanced scalability, cost control, and global accessibility.
Managed Print Services
Managed Print Services (MPS) are services an external provider offers to optimize or manage a company’s document output.
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Issue AnnouncementsAnnual Dealer SurveyCR Exclusives
Part 2 of Our 40th Annual Office Technology Dealer Survey
by CJ Cannataby CJ CannataIn Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate A3 and A4 manufacturers, as well as leasing companies, and and voice concerns over what is keeping them from succeeding in the long term.
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Office/Workplace Technology
OUTSIDE THE BOX | RTO or Hybrid Office? Back to the Future of Work
by Petra Dienerby Petra DienerWhy the mandate to go back to the office could be more than just a creativity killer. But hybrid offices aren’t always the answer either . . . .
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: Executive Summary (Part 2 of 2)
by CJ Cannata, Cathy O'Brien, and Mark VrunoFrom A3 and A4 OEMs to leasing companies, here’s what the ratings tell us from this year’s Annual Office Technology Dealer Survey in The Cannata Report.
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Have you ever noticed how the big production-class devices seem to get the good stuff first? Take AI, for instance . . .
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Building Your Office Technology Business
by Noel Wardby Noel WardHow four office technology mega dealers got to be so big.
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Office/Workplace Technology
Valsoft Appoints Kevin Tetu as President of Managed Print Division
by Mark Vrunoby Mark VrunoTetu will oversee the unified North American operations of MPS Monitor and Nexera, says parent company Valsoft.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, November 17 – 21, 2025
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Business Management/Finance
ACDI and PaperCut Named Best Print Management Software Provider
by Mark Vrunoby Mark VrunoThis year’s win marks the ninth time in 10 years that ACDI received a Frank Award, including the seventh time in eight years awarded Best Print Management Software Provider.
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Business Management/Finance
Pulse Technology Names Michelle Metz Sales Development Representative
by Mark Vrunoby Mark VrunoIn this role, Metz will help the Schaumburg, Illinois-based dealership in its business development efforts for the multiple services that Pulse Technology offers.
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Print and process management software firm ecoprintQ shares top honors, highlighting PaperCut Software partner excellence and collaboration.
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Office/Workplace Technology
ECI Software Solutions Certifies Image Star’s Capsul Printer Line with Printanista
by Mark Vrunoby Mark VrunoCertification extends ECI Software’s industry-leading data collection technology to the Capsul printer family, ensuring reliable monitoring, seamless device management.
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Issue AnnouncementsAnnual Dealer SurveyCR Exclusives
Introducing Our 40th Annual Office Technology Dealer Survey
by Mark Vrunoby Mark VrunoOur 40th Annual Dealer Survey raises some tough-love questions for office technology dealers moving forward, including how to rethink MPS—and A4’s increasing presence.
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: Executive Summary (Part 1 of 2)
by CJ Cannata, Cathy O'Brien, and Mark VrunoFrom revenue streams to supplier breakdowns, here are 12 key takeaways from this year’s Annual Office Technology Dealer Survey in The Cannata Report.
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The Managed Print Services Association, a not-for-profit, volunteer-led association, recognized winners and honorable mentions in nine categories at this year’s MPSA Leaderships Awards ceremony.
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CR ExclusivesAnnual Dealer Survey
40th Annual Office Technology Dealer Survey: A3, A4, and Managed Print Services
by CJ Cannata, Cathy O'Brien, and Mark VrunoManaged Print Services (MPS) is the second-highest source of revenue, accounting for 13.2% of overall revenue among office technology dealers surveyed. However, several dealers integrate MPS in their overall A3 and A4 financials, so the actual percentage is probably higher. Taken together, the MPS and A3/ A4 (65.7%) revenue percentages add up to 78.9%.
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Office/Workplace Technology
Pulse Technology Wins “Best MPS Production Print Innovation” Award
by Mark Vrunoby Mark VrunoAward from Managed Print Services Association recognizes Pulse Technology’s achievements in innovation, quality, and customer satisfaction.
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Office/Workplace Technology
OUTSIDE THE BOX | When Less Is More: Rethinking Managed Print Services
by Petra Dienerby Petra DienerAfter a decade, what’s really new with managed print services? Has MPS truly evolved? Is it even necessary for smaller customers?
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Ford Office Technologies Can See the Future
by Mark Vrunoby Mark VrunoThe traditional imaging business holds on, but managed IT is it for 34-year-old Pennsylvania dealer Ford Office Technologies and Johnathan Garlow, its 40-something leader.
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Office/Workplace Technology
ACDI Named Best Managed Print Professional Services Provider by MPSA
by Mark Vrunoby Mark VrunoThe award recognizes organizations, such as ACDI, that offer training, research, financing, or consultancy services.
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New industry report from research firm market.us analyzes the cloud printing market by size, type (public, private, hybrid), connectivity (Wi-Fi, TCP-IP, Bluetooth, others) and more.
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PaperCut has released PaperCut MF 25, a major update focused on “supercharged” scanning, expanded support, and modernized infrastructure.
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Office/Workplace Technology
October ’25 Dealer Timeline Set for Toshiba eTAG Inventory Control
by Mark Vrunoby Mark VrunoPatented Encompass Tag & Assessment Generator™ (eTAG) technology was a necessity born during the global, COVID-19 pandemic, says Toshiba Americas Business Solutions, Inc.
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Business Management/Finance
Standley Systems LLC Opens North Texas Office and Technology Showroom
by Mark Vrunoby Mark VrunoRibbon cutting set for September 11, 2025, in Plano, TX, for Oklahoma-based dealership Standley Systems LLC. The centralized warehouse and live demo floor to help DFW organizations move faster with confidence.
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Breaking News, Business & Finance
Katun Arivia Multifunction Printers Now Compatible with NDD Orbix Print Management
by Mark Vrunoby Mark VrunoCompatibility ensures that Katun’s Arivia MFPs seamlessly integrate into the NDD Orbix Workplace as a Service (WaaS) platform, empowering businesses to deploy centralized print management across mixed-vendor fleets.

