Issue 387:

SumnerOne’s Managing Directors Liz Sumner and Edmund Sumner have their eyes focused on the future. As the daughter and son, respectively, of Ed Sumner, longtime…

It’s my pleasure to write this letter in our February 2019 issue for several reasons, some of which are “firsts” for The Cannata Report. This month, we are excited to…

The Cannata Report visits Ray Morgan Company and interviews its resilient employees impacted by the Camp Fire; EFI Connect turns 20; Ricoh hosts…

This year marks the 40th anniversary of Marketing Research Consultants (MRC), the market research company, that would start publishing what would eventually…

On November 25, 2018, Fuji Xerox held a press conference to announce 16 new A3 color multifunction machines. The press conference marked the first for…

May 25, 2018″”D-Day for data protection. Or so it felt. In reality, this day only marked the start of the enforcement of the General Data Protection Regulation,…

As businesses and other organizations become more attuned to cybersecurity and other security related issues, some are…

Is the term “internet terrorism” overly dramatic? Maybe, maybe not. The U.S. Department of Justice (DOJ) doesn’t seem to think the descriptor is too strong…

The entry point was the company’s website. Behind the pretty pictures, alluring copy, and links to other pages was a little gap in the code, an open door that…

Have you heard about the latest opportunity in managed services? Security. That’s right, security. As more dealers make the move into managed services,…

Each year, we ask a different group of dealers to weigh in on a host of topics relevant to dealers. The intent is to provide different and diverse perspectives from…

Imagine being a senior executive at a copier dealership in Nashville, Tennessee. One day, as is your daily routine, you arrive at the office for one of your company’s…

It’s easy to forget about your website. Company name, contact info, a few shiny product photos, what else do you really need? Your sales reps are the ones generating…

When Mike Schwartz was growing up, the question of whether he’d join the family business wasn’t “obviously” or “no matter what.” Mike had to hear that “yes”…

We are officially in overdrive! Later this month, we’ll launch our 34th Annual Dealer Survey, sponsored by TIAA Bank for the sixth consecutive year and we…

The Jillian Fund gala raises $1.6 Million in five years; PSIGEN’s Resonance Engages and Educates; Frank and CJ do the Texas Two-step at American Co-Op; and more…

On September 1, 2018, Canon Marketing Japan, the organization that controls domestic sales of Canon products in Japan launched NETEYE, an online…

Is it really the time of the year again to look back at the year that was? Let’s start with a brief recap of 2018, and then consider what 2019 may bring to the…

Don’t you just love the imaging industry? It’s always evolving, always innovating, and from time to time, does a nice job of shaking up the status quo. Going forward,…

The landscape of printing and copying for 2019 at first seems vast and uncharted, but to some extent, it is a matter of the more things change, the more they…

If you want to understand the nature of change and what you can expect for the future, you must understand the challenges participants are facing today. For the…

Grad Rosenbaum is feeling pretty good these days about how the independent dealer channel is embracing HP as an A3 supplier. The vice president and general…

On August 28, 2018, ACDI and PSIGEN Software, Inc. signed a distribution agreement for ACDI to distribute PSIGEN’s software solutions, including its flagship…

Panasonic Systems Solutions Company of North America sure knows how to host a technology road show. We were fortunate to receive an invitation, courtesy of…

Anyone in this industry interested in learning how to market their dealership and build strong, long-lasting customer and employee relationships could take a…