Nearly half (45%, or 187 office technology dealers) of survey participants indicated they planned to purchase a fellow dealership or service company in 2025 and beyond (see chart above), which tracks similarly to last year’s responses.
“Higher interests rates along with increasing economic, socialogicial, political, and other uncertainties bombarding many of us – regardless of ideology– are likely a substantial contributing factor to these aquistions trends,” CEO CJ Cannata believes.
Why don’t more office technology dealerships expand their product and service portfolios? It’s not always that easy. Dealer survey respondents cited several impediments to product/service diversification. See what dealers shared.
Of the 53% of office technology dealers who reported they are engaged as a
managed service provider, nearly three-quarters (73%) reported
a 28.8% average revenue increase for managed IT services.
40th Annual Office Technology Dealer Survey Posts (Part 1 of 2):
40th Annual Office Technology Dealer Survey: Universe and Methodology
40th Annual Office Technology Dealer Survey: Executive Summary (Part 1 of 2)
40th Annual Office Technology Dealer Survey: Dealer Revenue Breakdown in 2024
40th Annual Office Technology Dealer Survey: Manufacturer Distribution
40th Annual Office Technology Dealer Survey: A3, A4, and Managed Print Services
40th Annual Office Technology Dealer Survey: Production Printing Can Improve Profitability
40th Annual Office Technology Dealer Survey: Managed IT Revenue Rose by Nearly 30%
40th Annual Office Technology Dealer Survey: Obstacles to Improving Profitability
40th Annual Office Technology Dealer Survey: Acquisition Trends
END OF PART 1
We will provide additional 2025 Survey data and insights in the November 2025 issue, as well as on thecannatareport.com. Coverage will include Manufacturer Ratings, Leasing Ratings, Causes for Concern, and more.
