Featured Video Play Icon
Business Management/Finance

Systel Business Equipment Celebrates Its 45th Anniversary

"Unwavering integrity and commitment to innovation since 1981."

written by Mark Vruno

Press release from the issuing company:

Systel Business Equipment is a locally rooted business technology and copier service provider headquartered in Fayetteville, North Carolina. Founded in 1981, we’ve grown from a small copier company into a full-service business technology partner supporting organizations across all 100 counties of North Carolina and parts of South Carolina, Georgia, Tennessee, and Virginia. We remain proudly independent, family-owned, and committed to helping businesses work smarter with reliable technology and responsive local service.

Where We Started

Systel was founded on November 1, 1981 by Keith Allison in Fayetteville, NC. What began with a handful of employees and a focus on copier sales and service has evolved into a multi-location organization with 250+ employees and decades of industry experience.

Today, Keith serves as chairman, while his three daughters lead the company in executive roles, continuing the family-driven leadership that has shaped Systel from the beginning.

Even as we’ve grown, our foundation has stayed the same: dependable service, strong relationships, and doing right by the customer.

How We’ve Grown

While we started in copier sales and service, the needs of our customers have changed, and so have we.Today, Systel delivers a full suite of business technology solutions, including:

  • Managed print and copier services
  • IT and cybersecurity solutions
  • Unified communications and business phone systems
  • Document management and workflow automation
  • Production print and wide-format solutions

What Drives Us

Growth has never changed our priorities. Customer service, responsiveness, and long-term partnerships remain at the core of everything we do.

We believe business technology should do one thing well: make your work easier. That mindset guides how we design solutions, support customers, and evolve with the industry.

Recognition and Industry Partnerships

Systel has been recognized on Inc. Magazine’s 500|5000 list of fastest-growing companies and consistently named a Business North Carolina Top 125 Private Company and ENX Magazine Elite Dealer.

We are also certified partners with leading manufacturers and programs, including HP, Konica Minolta, Ricoh, and multiple national procurement cooperatives.

Award Banner Logos Horizontal

Our Guarantee

When you come to Systel, we don’t just sell you a product. We work to ensure that your hardware or software will create long-term benefits for you. Our company was founded on the belief that providing the best customer service and satisfaction is not a one-time goal but a continuing commitment of innovation, quality and attention to detail. This philosophy is embedded in Systel’s corporate structure, written into its mission statement and shared by every employee. If something isn’t right, we will make it right! Our commitment includes:

Systel Logo Bullet Points_Square_Checkmark  The Latest in Business Technology
Systel Logo Bullet Points_Square_Checkmark2  98% Uptime Guarantee
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Quarterly Account & Service Reviews
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Regular Preventative Maintenance
Systel Logo Bullet Points_Square_Checkmark  Automated Meter Reading/ Supplies Fulfillment
Systel Logo Bullet Points_Square_Checkmark2  Back up Machines for No Downtime
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Hard Drive Destruction with Certificate
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Customized billing for multiple locations
Systel Logo Bullet Points_Square_Checkmark  Strong Financially Sound Company
Systel Logo Bullet Points_Square_Checkmark2  Systel Printing for Backups if Needed

Our Mission

Backed by our tradition of excellence, we are committed to the highest level of customer service and satisfaction in business solutions.

Our Vision
The trusted office solutions partner providing superior technology products and exceptional service, allowing our customers to focus on their customers.


Our Core Values

Core Values_Bullet Point_Check Marks_Availability-RESIZED  AVAILABILITY: Clearly defined and communicated windows of access for our teammates and customers

Core Values_Bullet Point_Check Marks_Commitment-RESIZED  COMMITMENT: Ownership of the core values and how that affects the success of you and your teammates

Core Values_Bullet Point_Check Marks_Teamwork-RESIZED  TEAMWORK: Respect, support, and encourage teammates through consistent and transparent communication

Core Values_Bullet Point_Check Marks_Accountability-RESIZED  INSPIRED: Taking responsibility for the motivation to make a difference

Core Values_Bullet Point_Check Marks_Positivity-RESIZED  POSITIVITY: Recognition that your attitude and its effects has a direct influence on the success of you and your team

Systel Logo Bullet Points_Square_Checkmark2  ACCOUNTABILITY: Willingness to accept the challenge to meet and exceed expectations daily

Core Values Logo Idea_1_Logo Only_V2

Procurement & Contract Access

 Through state, federal, and cooperative purchasing agreements, Systel provides streamlined access to technology solutions for public sector and enterprise organizations. Available programs include:

Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Sourcewell
Systel Logo Bullet Points_Square_Checkmark  National Bar Association
Systel Logo Bullet Points_Square_Checkmark2  GOVMVMT
Core Values_Bullet Point_Check Marks_Availability-RESIZED  AEPA & NASPO Value Point
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Vizient & Premier
Systel Logo Bullet Points_Square_Checkmark  OMNIA Partners
Systel Logo Bullet Points_Square_Checkmark2  Ministry Resources
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Federal Partnerships (CHESS, GSA, 8A)

Community Involvement

As a Fayetteville-based business, we believe growth should always give back. We actively support local nonprofits, schools, and community organizations through volunteering, sponsorships, and charitable partnerships.  Our goal is simple: strengthen the communities where we live and work.

Community Involvement Images Resized3

Community Involvement Images Resized

Related Articles

ISO IEC 20243 Self Assessed conformance

Ricoh Strengthens Supply Chain Security for Office MFPs...

Tracy Galow UBEO President

UBEO Announces Leadership Transition to Drive Next Phase...

BTA vCIOWorkshopGraphic26 (1)

BTA’s vCIO University to Be Held Dec. 8-10...