The focus will be on new business development through the synergy of 25 years of overseas experience, Foxconn resources, and Sharp’s business foundation.
Magazine
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Business Management/Finance
OFFICE TECH & AI – How to Pick the Best LLM for Your Dealership
by Greg WaltersMy AI large language model rankings for copier salespeople. Which is the best LLM for you?
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Office/Workplace Technology
OUTSIDE THE BOX | Office Technology Young Influencers, Old Influencers, No Influencers?
by Petra DienerWhat age group drives the office technology channel? We all do!
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Young influencers – Six in ’26: A fresh crop of thirty-somethings drives change with managed IT, security, data workflow, and innovative marketing services.
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Could using an alternative distribution source work for your imaging equipment dealership? An examination of supply-chain market trends.
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Growth & Profitability
YOUNG BLOODS: OEMs and Dealers Are Bullish About Sales Education
by Mark VrunoSales Education 101: How the office technology channel and universities collaborate to create next-gen selling organizations—and fight against the sales stigma.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Axis Business Technologies Is Focused on Its Local Colorado Communities
by Filomena TamburriSituated 60 miles south from Denver, Axis Business Technologies is a traditional office technology dealer with an eye on great service and subscription-based, intelligent document processing (IDP).
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Veterans
VETERANS WAY: U.S. Veteran and Navy Fighter Jet Mechanic Antonio Romeuzuleta
by Frank G. CannataThe manager of financial planning and analysis in Konica Minolta’s Ramsey, New Jersey, U.S. headquarters and military veteran once served as a mission-critical sailor.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Do Workplace Technology Dealers Need a Cyber Coach?
by Mark VrunoCybersecurity and managed IT services lead digital-first initiatives in the workplace technology space.
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CLICK! WHERE WE’VE BEEN & WHAT WE’VE SEEN: Make-A-Wish Honors Linda and Larry Weiss of Atlantic, Tomorrow’s Office
by CJ CannataWhere in the office technology world we were last month: Larry and Linda Weiss of Atlantic Tomorrow’s Office were honored last month at Make-a-Wish Hudson Valley’s 40th Ball.
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Office/Workplace Technology
Ricoh Formulates Mid-Term Management Strategy 2026: JAPANESE HEADLINES
by Tetsuo KuboWith 2030 coming fast, Ricoh views itself as a “workplace integrator,” dual- focused on software and services as well as on hardware, including A3 MFPs, industrial printers, and production printing devices.
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Business Management/Finance
OFFICE TECH & AI – Artificial Intelligence in Your World: No Experts, Just Opinions
by Greg WaltersGreg Walters shares a practical primer on how LLMs like OpenAI’s ChatGPT can become everyday productivity and strategy tools for sales professionals.
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Office/Workplace Technology
OUTSIDE THE BOX | The Tech Show Must Go On: Turn That AI Anxiety into Momentum
by Petra DienerTechnology leaders, we’ve seen this before in the dealer channel! Please, do not be intimidated by artificial intelligence (AI) and large language models (LLMs).
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Managed IT and Security
Office Technology Digital-First Mindsets Prioritize Cybersecurity
by Ed FinkelAI security could be the best defense against AI threats to office technology clients.
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The profitable side of being digital: How office technology dealers can make money by reselling managed IT services.
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Tom McMahon, president of Milner, Inc., reflects about his mother, his mentors, and his mantras.
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With 10 locations and an HQ in Seattle, Woodburn is a new-wave dealership that stakes its claim on the enterprise information technology ecosystem.
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U.S. veteran Dave Ramirez went from being an equipment records and parts specialist stationed in Germany to a Toshiba tech support expert in Southern California.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: AI, AMRs, Robotics, and Whatever Workplace Technology Comes Next
by Mark VrunoAdaptive office and workplace technology business owners remain, as always, ready to learn about AMRs in the dealer channel.
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CLICK! WHERE WE’VE BEEN & WHAT WE’VE SEEN: Office Technology & National Business Products Industry Annual City of Hope Tour
by Mark VrunoWhere in the office technology world we were last month: the National Business Products Industry Annual City of Hope Tour and Hall of Fame Dinner.
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Office/Workplace Technology
JAPANESE HEADLINES: Lots of Love for Digital Printing Demonstrated at page2026
by Tetsuo KuboThe commercial digital printing event highlighted automatic adjustment functions that enhance quality along with toner and media that improve printed expression.
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Office/Workplace Technology
OUTSIDE THE BOX | Diversifying Services and Products Is Easy to Announce but Difficult to Price
by Petra DienerHow dealers are diversifying services and products, turning everything from cybersecurity to EV chargers into a monthly payment—and why the leasing partner quietly holds the blueprint.
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Business Management/Finance
Using AI for Customer Service Departments to Reduce Errors and Attract Great Talent
by Greg WaltersStart with AI where it hurts, like service, and fix the heartbeat of the dealership.
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Business Management/Finance
Office Technology’s AI Disruption Accelerates: 2025 Was a Warm-up
by West McDonaldFor office technology dealers, manufacturers and vendors, the time to get serious about artificial intelligence is now.
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How an open-minded office equipment dealership is embracing robotics and autonomous mobile robots (AMRs).

