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Square 9 Softworks has been recognized as a Best Software Awards Winner for 2024 on G2, securing a top spot in the Content Management Products category. 

The office technology industry is an industry that thrives on relationships, and customer, dealer, and vendor appreciation are key criteria for cementing those relationships.

In the office technology industry, customer appreciation works in two ways. There’s the appreciation that vendors show their dealer partners, and the appreciation dealers show their customers with customer events and other perks.

Highlights from Pacific Office Automation’s annual sales meeting in Portland, Oregon.

Highlights from the 2024 Executive Connection Summit in Scottsdale, Arizona.

Carsten Bruhn, president and CEO of Ricoh USA, explains the current state of the North American market during a digital services briefing.

When did you last say thank you to someone? I mean, not to your partner for preparing breakfast for you, or the supermarket cashier, just because it’s a habit.

Konica Minolta’s Step Together program is breaking barriers and fostering a supportive network for women leaders.

Customer appreciation events engage customers and allow businesses to express gratitude while building loyalty and cultivating brand awareness.

Personal relationships between vendors and dealers foster the dealerloyalty that helps business happen.

It’s a simple, win-win equation: OEMs help office technology dealers sell more equipment, which leads to everyone making more money.

Our Editorial Advisory Board shares its thoughts on the challenges and successes of a dealer-vendor relationship.

The Cannata Report takes a closer look at why third-party distribution partners are thriving in the office technology industry.

Frank Cucco’s presentation at the Executive Connection Summit detailed what makes Impact Networking stand out.

The Cannata Report’s Manic Monday offers a rapid recap of office technology news from the week of February 12-16.

In the latest episode of Fridays with Frank, Frank G. Cannata offers his take on the value of independent dealer groups, noting what they do right and where they can improve.

Konica Minolta announced Dispatcher Stratus, a new cloud service that offers document processing to enable small to large-size businesses to further their digital transformation.

 Electronics For Imaging, Inc. announced the EFI VUTEk h3+ and VUTEk h5+ hybrid flatbed/roll-fed LED printer series with enhanced printing and media handling capabilities.

Komori America announced that The Marek Group invested in the company’s first Komori press, an eight-color Lithrone G40 advance perfector (GL840P advance) with LED-UV.

ACDI Energy Services announced the addition of WiZiX Technology Group as an authorized reseller of its electric vehicle (EV) products. 

In part two of our two-part interview, Ricoh USA’s Jim Coriddi offers his thoughts on the Ricoh-Toshiba partnership, a big rumor associated with that partnership, A4, acquisitions, artificial intelligence, and more.