Frank G. Cannata shares his perspective on inflation and interest rates in the latest Frankly Speaking and how those two segments of our economy will impact the office technology industry and office technology dealers in 2023. He also emphasizes the need for dealers to participate in our 38th Annual Survey in order to gauge just how accurate his predictions were about interest rates, inflation, and a potential recession.
Archives
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Issue Announcements
February Issue Highlights Digital Transformation in the Office Technology Industry
by Scott Cullenby Scott CullenThe Cannata Report’s February issue presents a comprehensive look at digital transformation (DX), from the perspective of dealers digitally transforming their businesses through new technologies and e-commerce to helping customers digitally transform their organizations.
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Op-Ed & Commentary
Hard Copy | Editor’s Letter: What’s So New About Digital Transformation?
by Scott Cullenby Scott CullenThere’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.
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The Executive Connection Summit (ECS) with its focus on digital transformation, diversification, and diversity, offered movers and shakers from all segments of the office technology industry a glimpse into the future.
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POA’s annual sales meeting was a stellar event, hosted by POA President Doug Pitassi. It provided the Portland, Oregon-based dealership an opportunity to recognize its top performers and the executive team to outline the dealership’s goals for 2023.
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Technology Trends
Japanese Headlines: Office Technology OEMs Prepare for the Future
by Tetsuo Kuboby Tetsuo KuboExecutives from four leading Japanese office technology OEMs outline their company’s initiatives for 2023 and beyond, including a focus on new technologies, the environment and sustainability, and employee well being.
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Technology Trends
European Headlines: The Death of Office Document Printing
by Petra Dienerby Petra DienerOffice document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.
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Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.
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Hiring & Retention
The Employment Supply Chain is Failing the Office Technology Industry
by Scott Cullenby Scott CullenHiring and retention is one of the biggest challenges impacting office technology dealers in 2023. What can dealers do to not only find but retain qualified candidates and key employees amidst a broken employment supply chain?
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Technology Trends
Dealer Roundtable: Key Issues Affecting Office Technology Dealers
by Scott Cullenby Scott CullenLeading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.
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Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.
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Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.
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Technology Trends
Talking Digital Transformation with Konica Minolta and Its Dealers
by Scott Cullenby Scott CullenKonica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Rite Technology’s Righteous Path
by Scott Cullenby Scott CullenUnder the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.
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Frank G. Cannata shares the eulogy he wrote for Carol Cannata’s uncle, Angelo Giambusso, a World War II veteran, and business leader who passed away last September.
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Breaking News, Business & Finance
Manic Monday: Office Technology News Highlights February 6-10
by Scott Cullenby Scott CullenThe Cannata Report’s Manic Monday presents condensed document imaging industry news highlights from Canon, ConnectWise, Ricoh, Pulse Technology, Konica Minolta, Stramaglio Consulting and more from the week of February 6-10, 2023.
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Breaking News, Business & Finance
Pulse Technology Promotes Stephen Sheridan to Service Director
by Scott Cullenby Scott CullenPulse Technology announced that Stephen Sheridan of Bartlett, IL has been promoted to the position of service director. Sheridan was most recently in the role of Service Manager and is a 42-year employee of the company.
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Breaking News, Business & FinanceOffice Technology Acquisitions & Mergers
Zygoquest Group Advised Copy Duplicating Systems on Sale to Dataflow Business Systems
by Scott Cullenby Scott CullenMike Dudek and Rich Wisniewski of Zygoquest Group served as the advisor to Copy Duplicating Systems, Inc., d.b.a. Connected Document Solutions, and its owners Richard and Bonnie Reese, on the sale of assets to Dataflow Business Systems Inc. Terms of the transaction are confidential.
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Breaking News, Business & Finance
Print Providers Can Transform and Automate their Entire Production Workflow with Ricoh’s New Cloud-Based TotalFlow Producer
by Scott Cullenby Scott CullenRicoh announced its latest production workflow technology, TotalFlow Producer, a Software as a Service (SaaS) solution that empowers printers to automate their job production processes from a centralized operational control point. Set to unveil globally at Hunkeler Innovationdays 2023, February 27 to March 2 at the Messe Lucerne Exhibition Center in Lucerne, Switzerland.
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Breaking News, Business & Finance
Canon U.S.A. Expands Laser imageCLASS X Series with Four New MFP and Printer Models
by Scott Cullenby Scott CullenCanon U.S.A. Inc. is expanding its product offering by adding four new A4/letter-size models to the imageCLASS X series of desktop printers and multifunction devices. Designed for users across a variety of work environments – including corporate and satellite offices, and home offices – these models offer fast print speeds while also implementing sophisticated security and control features.
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Breaking News, Business & Finance
ConnectWise Integrates with OpenAI to Solve Complex Problems and Save Time for MSPs
by Scott Cullenby Scott CullenConnectWise announced an integration with OpenAI’s ChatGPT with its remote monitoring and management (RMM) tools—ConnectWise Automate and ConnectWise RMM.
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Breaking News, Business & Finance
Mergers and Acquisitions in Tech, Digital, Media, and Marketing ‘Buoyant’ Despite 2022 Turbulence, Says Ciesco
by Scott Cullenby Scott CullenAccording to the specialist advisory firm Ciesco, mergers and acquisitions activity in the technology, digital, media, and marketing spaces remained strong in 2022 despite global volatility. Though the last year involved the war in Ukraine, supply chain issues linked to Covid and China’s shutdown, and a massive economic downturn, there were 2,095 transactions within tech, digital, media, and marketing – a year-on-year increase of 20%.
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Breaking News, Business & Finance
Konica Minolta’s Sam Errigo Signs CEO Action for Diversity and Inclusion Pledge
by Scott Cullenby Scott CullenKonica Minolta announced Sam Errigo has joined more than 2,400 CEOs and presidents in signing the CEO Action for Diversity and Inclusion pledge. CEO Action for Diversity and Inclusion is the largest U.S. CEO-driven business commitment to advance diversity and inclusion within the workplace.
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Video
Fridays with Frank: Frank Revisits and Rethinks His 2023 Forecast
by Scott Cullenby Scott CullenIn the latest episode of Fridays with Frank, Frank revisits his 2023 forecast published in our December/January issue and takes a deeper dive into declining dealer revenues and what that means for the future of the dealer channel.
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CR EventsTechnology Trends
Successful Business Diversification Strategy Drives POA’s Growth
by Frank G. CannataAfter attending POA’s Annual Meeting, it was clear this leading office technology provider is giving the document imaging industry a lesson in developing a successful strategy for diversification.