Magazine

We are officially in overdrive! Later this month, we’ll launch our 34th Annual Dealer Survey, sponsored by TIAA Bank for the sixth consecutive year and we…

Another year in the office imaging industry is in the books. It was a year of acquisitions, new product introductions, dealer meetings, drama and intrigue (think Xerox),…

The Jillian Fund gala raises $1.6 Million in five years; PSIGEN’s Resonance Engages and Educates; Frank and CJ do the Texas Two-step at American Co-Op; and more…

On September 1, 2018, Canon Marketing Japan, the organization that controls domestic sales of Canon products in Japan launched NETEYE, an online…

Is it really the time of the year again to look back at the year that was? Let’s start with a brief recap of 2018, and then consider what 2019 may bring to the…

The landscape of printing and copying for 2019 at first seems vast and uncharted, but to some extent, it is a matter of the more things change, the more they…

If you want to understand the nature of change and what you can expect for the future, you must understand the challenges participants are facing today. For the…

Grad Rosenbaum is feeling pretty good these days about how the independent dealer channel is embracing HP as an A3 supplier. The vice president and general…

On August 28, 2018, ACDI and PSIGEN Software, Inc. signed a distribution agreement for ACDI to distribute PSIGEN’s software solutions, including its flagship…

Panasonic Systems Solutions Company of North America sure knows how to host a technology road show. We were fortunate to receive an invitation, courtesy of…

Anyone in this industry interested in learning how to market their dealership and build strong, long-lasting customer and employee relationships could take a…

Nashville, Tennessee-based ASE had a problem. This dealership had found success in offering multiple hardware and service offerings and serving multiple…

Whenever Kris Lynch, regional sales manager at Capital Business Systems in Lincoln, Nebraska, encounters a challenge, she finds a way to…

As we look ahead, 2019 is poised to be another banner year for The Cannata Report, as we celebrate the 40th anniversary of our parent company,…

That sound you hear is a collective sigh of relief from the team at The Cannata Report now that we’ve completed Part II of our 33rd Annual Dealer Survey…

Atlantic celebrates the grand openning of its new greater Philadelphia area Technology Center, Square 9 hosts a high-engergy music-infused Encompass 2018…

IGAS (International Graphic Arts Show) 2018 was held in Japan July 26″“31 at Tokyo Big Sight, officially known as the Tokyo International Exhibition Center. On display…

Earlier this year Europe was hit by a massive panic wave. General Data Protection Regulation (GDPR) was going live and was about to be enforced. Predictably,…

Two months ago, Sam Yoshida returned to Canon USA as executive vice president and general manager of Canon’s Business Imaging Solutions Group (BISG). He is…

If we had to identify the one thing we appreciate most about the dealers who respond to our survey, it’s their honesty. That’s especially true when we ask them to…

The three biggest dealer concerns, as ranked by all of our Survey respondents, continue to be competing with manufacturer’s direct branches, declining…

One of the more intriguing findings from our Survey is dealer concerns. Each year we ask dealers to identify their greatest concerns from a list of 10 options, as…

Each year we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” Occasionally, there are dealers that prefer not…

Remember the days of the old NOMDA show before NOMDA became BTA and before the OEMs began having their own individual dealer meetings? This…

In addition to asking dealers to rate their A3 manufacturers, we asked them to rate their primary A4 manufacturers. With companies such as HP, Lexmark,…