With so many opportunities to expand their products and services, and in light of declining clicks, diversification should be paramount for office technology dealers.
Features
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The PaperCut Partner Summit 2023 provided the company’s partners with information new PaperCut software features and enhancements as well as an overview of industry trends.
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Technology Trends
Japanese Headlines: Ricoh Announces Big Changes for New Fiscal Year
by Tetsuo Kubo March 16, 2023Ricoh’s outgoing President and CEO, Yoshinori Yamashita has announced that the company will be strengthening its regional strategy to drive growth in 2023 and beyond under the leadership of Akira Oyama.
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Technology Trends
European Headlines: Rethinking Product and Services Diversification
by Petra Diener March 16, 2023As diversification rages throughout the office technology and services channel, dealers need to understand that as they diversify, it’s impossible to be an expert on everything they sell.
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Technology Trends
Is Inkjet Technology a Legitimate Diversification Opportunity?
by Scott Cullen March 16, 2023As more manufacturers introduce office and production print devices based on inkjet technology, dealers need to decide if this represents a legitimate diversification opportunity.
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Technology Trends
Partner with a VoIP Provider to Provide Your Customers with a Solid Services Offering
by Noel Ward March 16, 2023VoIP is a diversification opportunity that offers office technology and services dealers another reason to call on customers and prospects.
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Technology Trends
Production Printers Represent a Powerful Strategy to Expand Your Business
by Mark Vruno March 16, 2023A look at the best practices that dealers can utilize to sell production printers and expand sales opportunities in their marketplace.
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Technology Trends
5 Under the Radar Diversification Opportunities for Office Technology Dealers
by Scott Cullen March 16, 2023There is more to diversification than meets the eye for office technology dealers looking to exit the traditional office copier/MFP rut and we identify five opportunities that dealers may be overlooking.
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Technology Trends
Digital Printing Packaging Market Poised for Impressive Growth
by Cary Sherburne March 16, 2023The digital printing packaging market is expected to surpass $32 billion by 2028, a growth rate of more than 9% CAGR in the U.S., which makes it a compelling diversification opportunity for office technology dealers.
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Technology Trends
Expand Your Print Offerings with Label and Barcode Label Printers
by Mark Vruno March 16, 2023Dealers looking to capitalize on current trends should seriously think about adding barcode label printers and label printers to their menu of offerings.
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General Profiles
CR-Connect Dealer Tour: Epic Office Solutions’ Epic Epson Success Story
by Scott Cullen March 16, 2023Epic Office Solutions builds a dealership from the ground up in 2020 thanks to differentiating itself with Epson inkjet.
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Op-Ed & Commentary
Hard Copy | Editor’s Letter: What’s So New About Digital Transformation?
by Scott Cullen February 13, 2023There’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.
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The Executive Connection Summit (ECS) with its focus on digital transformation, diversification, and diversity, offered movers and shakers from all segments of the office technology industry a glimpse into the future.
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POA’s annual sales meeting was a stellar event, hosted by POA President Doug Pitassi. It provided the Portland, Oregon-based dealership an opportunity to recognize its top performers and the executive team to outline the dealership’s goals for 2023.
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Technology Trends
Japanese Headlines: Office Technology OEMs Prepare for the Future
by Tetsuo Kubo February 13, 2023Executives from four leading Japanese office technology OEMs outline their company’s initiatives for 2023 and beyond, including a focus on new technologies, the environment and sustainability, and employee well being.
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Technology Trends
European Headlines: The Death of Office Document Printing
by Petra Diener February 13, 2023Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.
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Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.
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Hiring & Retention
The Employment Supply Chain is Failing the Office Technology Industry
by Scott Cullen February 13, 2023Hiring and retention is one of the biggest challenges impacting office technology dealers in 2023. What can dealers do to not only find but retain qualified candidates and key employees amidst a broken employment supply chain?
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Technology Trends
Dealer Roundtable: Key Issues Affecting Office Technology Dealers
by Scott Cullen February 13, 2023Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.
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Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.
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Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.
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Technology Trends
Talking Digital Transformation with Konica Minolta and Its Dealers
by Scott Cullen February 13, 2023Konica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Rite Technology’s Righteous Path
by Scott Cullen February 13, 2023Under the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.
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Frank G. Cannata shares the eulogy he wrote for Carol Cannata’s uncle, Angelo Giambusso, a World War II veteran, and business leader who passed away last September.
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Op-Ed & Commentary
Hard Copy | From the Editor’s Desk: Another Year
by Scott Cullen December 16, 2022Welcome to The Cannata Report’s Watch List issue, our final issue of 2022 and our first issue of 2023. Despite supply chain issues, chip shortages, economic concerns, and the persistence…