Features

From cutting-edge AI development to workforce training, Ricoh is pioneering the future of digital services.

SUSTAINABILITY: Optimizing workflows, leveraging data-driven insights, and integrating eco-friendly technology are some of the keys to making businesses more sustainable.

The company’s head of equipment financing outlines what it takes to be a prime partner for the evolving office technology dealer channel.

Enhanced features, solutions, and services add value to multifunction printers (MFPs).

Software innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.

Industry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.

As experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.

RISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.

From managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

An Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.

Wouldn’t it be great to make selling office technology simple again? I’m talking about no diversification, no managed IT services, no managed print services, no cybersecurity, no unified communications, no workflow software—just boxes.

Office technology industry movers and shakers network and share insights at the Executive Connection Summit.

Japanese manufacturer Otsuka Corp. achieves annual sales of $6.6 billion (USD) with its Total Office Solution vision.

Diversification strategies: Office technology dealers need to embrace new products, services, and solutions to meet the demands of an evolving market.

Five Cannata Report Advisory Board members reveal what’s worked, what hasn’t, and what’s next in their diversification journeys.

When it comes to diversification, these legacy products, services, and solutions are still viable for expanding beyond traditional office technology.

Discover how Unified Communications as a Service (UCaaS) can help dealerships meet customer demands, boost productivity, and tap into new revenue streams.

Strategies for unlocking growth opportunities in IT services.

Industries ranging from retail and healthcare to logistics and manufacturing use thermal barcode printers. This potentially high-margin, high-demand product category can help dealers seeking to expand beyond traditional copiers and office printers.

Mike Marusic, Sharp president & CEO, talks margins and outlines the office-tech dealer opportunity for the OEM’s Dynabook laptop devices.

In the United States, Konica Minolta is on a mission to translate military experience into corporate success and takes pride in supporting veterans through employee-focused initiatives, corporate social responsibility, and customer partnerships.

After 70 years of family ownership, Omaha equipment/tech dealer Bishop Business began a business transition in 2025 with a home-grown leader from its Nebraska headquarters.

Welcome to The Cannata Report’s 2025 WatchList issue, where we highlight the trends, companies, people, and products poised to shape the future of the office technology industry.

For over 30 years, copier manufacturers like Canon have contributed to environmental preservation through multifunction printer (MFP) refurbishment programs.

In the bustling landscape of modern communication, paper finds itself at a crossroads.