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What do microwaves and MFPs have in common? A true anecdote about high-tech service lacking the high-touch human element.

From office technology hardware provider to digital transformation partner in the age of AI, cloud, and cybersecurity.

Will more profit-chasing dealers embrace bizhub vCare Pro-Suite, the DX, virtual office technology from Konica Minolta Business Solutions?

Lessons from the past can help today’s office technology dealers to stay competitive.

Andrew Ritschel and his New Jersey team stay the course through challenging times in the office technology channel.

U.S. veteran talks about his military experience and post-service career path to that led him to Kyocera Document Solutions Inc.

And, it really is true: Within the office technology dealer partner channel, variety can lead to improved profitability!

Photos of where we were this fall, including the PRINTING United Expo in Orlando, Ricoh’s Dealer Summit in Nashville, and LDI Connect’s Technology Showcase in New York City.

Toshiba Tec’s business strategy supports SMB customers’ operational efficiency and cloud adoption to sustain and grow recurring revenue.

Why the smartest office technology sale might be the one you’ve already made.

The office technology seascape is changing, and there is money on the table. How can dealers get some?

Amid the quest for more profitable growth in the office technology sector, a strong leasing partner can help dealerships.

How one office technology dealership added water systems as a natural fit into the product mix without diluting its credibility.

With locations in New Jersey and, now, in Florida, plus support from Konica Minolta and Xerox, this woman-owned dealership views itself as more of a solutions consultancy.

Heartfelt gratitude from The Cannata Report for another successful awards and charities Gala!

As planning continues for the New Year, The Cannata Report’s 2026 WatchList is a who’s who and what’s what for dea;ers and partners conducting business in the office technology space.

How fiscal-year financial results from Brother, Canon, Epson, Fujifilm, Konica Minolta, Kyocera, Ricoh, Sharp, and Toshiba are impacted by U.S. tariffs.

But what is really possible and necessary in 2026 for the dealer channel and office technology industry?

The Cannata Report’s annual preview of what and who within the dealer channel will be making office technology news in the year ahead.

The Cannata Report’s annual preview of companies in the dealer channel that will be making office technology news in the year ahead.

The Cannata Report’s annual preview of key people in the dealer channel who will be making office technology news in the year ahead.

Save the dates: The Cannata Report previews office technology industry events in the dealer channel for the year ahead.

Some partner channel strategies for office technology dealerships to consider for the year that lies ahead.

Should digital displays and e-signage be part of office technology dealers’ improved profitability plans moving forward?

In New York City, the Weiss sons have taken Atlantic, Tomorrow’s Office’s reins, continuing to steer the 43-year-old traditional copier dealer into the office technology business world of data integration and AI.