Features

Above: Senior Product Marketing Manager Shelly Radler introduces a new generation of high-performance and secure A4 MFPs at a New York City…

Above: Carol, Frank, and CJ with Jeff Ragusa, president of ICDA, who presented Frank with an award for his support of independent…

IGAS2022 (International Graphic Arts Show 2022), an exhibition held every four years in Tokyo for the printing equipment industry, was held from November 24–28 in the East Building of Tokyo Big Sight…

Is it time again to bring out the photo albums of the past and the crystal balls to look into the future? Here are some thoughts from our team brainstorming session on…

After sluggish growth in the first three quarters of 2022, consumer spending appears to have accelerated in the fourth quarter. This is not entirely surprising. Some of the headwinds…

If you want to get forecasting correctly, you need to know the short-term history of our industry. The best tool we have for our 2023 forecast is our Annual Dealer Survey. In our 37th Annual Dealer…

If you want an update on the supplies and consumables market, look no further than Charlie Brewer, president of Actionable Intelligence, a research firm that tracks the…

Office technology trends and document imaging industry trends to watch in 2023.

To recap 2022, we asked dozens of companies to share their highlights from the 12 months. As you’ll see from their responses, this is an industry with no failure to innovate…

Being sarcastic by nature and skeptical by experience, I rarely take seriously claims made by anyone about their products, especially software, which I consider the archangel of delusion…

Scott Schnabel is a man on a mission. A 27-year document imaging industry veteran, he joined Frontier Business Products a year and a half ago. Frontier recruited Schnabel because the owners…

We’re thrilled to end our 40th Anniversary year on a high note by setting a record for the most funds we’ve ever raised through our Annual Awards & Charities Gala…

According to online resources and dictionaries, “Shake It Up,” the theme for our 37th Annual Awards & Charities Gala, among other things, means: To do something different from one’s normal routine…

A highlight of this year’s Awards and Charities Gala was an auction of signed vintage record albums from 1982. Each album included a certificate of authenticity, validating that the signatures…

Following an evening of celebration at The Cannata Report’s Awards & Charities Gala, industry women gathered on Friday morning, November 11, for the 7th Annual Women Influencers Brunch…

Welcome back to another installment of our 37th Annual Dealer Survey. In this issue, you’ll learn about dealers’ biggest challenges and how…

Connectivity among devices is paramount as the company expands its product offerings. Above: Ted Kawamura speaks to dealers during Sharp’s 2019 dealer…

Above: Eager attendees pick up their badges and wait in line to register prior to the doors opening on the first day…

Above: Frank’s panel of OEM executives captured the attention of CDA dealers. Left to right: Jennifer Amatucci of Hytec Dealer Services, Carol…

The company ushers in the new wave of POP production. Toshiba TEC, which develops, manufactures, and sells Toshiba-branded e-STUDIO color MFPs, has…

The elephant is in the room and reading a personalized direct mail. The elephant, of course, is customer communication. During the past…

The company has been meeting dealers’ supply needs for nearly 50 years. The amazing thing about being active in this industry for…

This year’s Survey reflects the status of the document imaging industry during the second year of the pandemic. This is the second year…

Executive Summary (Part II of II) The three most pressing concerns within the entire dealer universe comprising our Survey are declining clicks…

Exhibits 2.1-2.11 Dealers have many concerns, and our Survey historically illuminates those concerns. After expanding the number of concerns to 13 last…