Features

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

A recent survey about ChatGPT has The Cannata Report’s Scott Cullen thinking about the ramifications of AI in the office technology and publishing industries.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

After reading about Paris Davis, Frank G. Cannata revisits the stories of other veterans who received long overdue recognition from the U.S. Government.

With so many opportunities to expand their products and services, and in light of declining clicks, diversification should be paramount for office technology dealers.

The PaperCut Partner Summit 2023 provided the company’s partners with information new PaperCut software features and enhancements as well as an overview of industry trends.

Ricoh’s outgoing President and CEO, Yoshinori Yamashita has announced that the company will be strengthening its regional strategy to drive growth in 2023 and beyond under the leadership of Akira Oyama.

As diversification rages throughout the office technology and services channel, dealers need to understand that as they diversify, it’s impossible to be an expert on everything they sell.

As more manufacturers introduce office and production print devices based on inkjet technology, dealers need to decide if this represents a legitimate diversification opportunity.

VoIP is a diversification opportunity that offers office technology and services dealers another reason to call on customers and prospects.

A look at the best practices that dealers can utilize to sell production printers and expand sales opportunities in their marketplace.

There is more to diversification than meets the eye for office technology dealers looking to exit the traditional office copier/MFP rut and we identify five opportunities that dealers may be overlooking.

The digital printing packaging market is expected to surpass $32 billion by 2028, a growth rate of more than 9% CAGR in the U.S., which makes it a compelling diversification opportunity for office technology dealers.

Dealers looking to capitalize on current trends should seriously think about adding barcode label printers and label printers to their menu of offerings.

Epic Office Solutions builds a dealership from the ground up in 2020 thanks to differentiating itself with Epson inkjet.

There’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.

The Executive Connection Summit (ECS) with its focus on digital transformation, diversification, and diversity, offered movers and shakers from all segments of the office technology industry a glimpse into the future.

POA’s annual sales meeting was a stellar event, hosted by POA President Doug Pitassi. It provided the Portland, Oregon-based dealership an opportunity to recognize its top performers and the executive team to outline the dealership’s goals for 2023.

Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.

Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.

Hiring and retention is one of the biggest challenges impacting office technology dealers in 2023. What can dealers do to not only find but retain qualified candidates and key employees amidst a broken employment supply chain?

Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.

Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.