Features

A look at the best practices that dealers can utilize to sell production printers and expand sales opportunities in their marketplace.

There is more to diversification than meets the eye for office technology dealers looking to exit the traditional office copier/MFP rut and we identify five opportunities that dealers may be overlooking.

The digital printing packaging market is expected to surpass $32 billion by 2028, a growth rate of more than 9% CAGR in the U.S., which makes it a compelling diversification opportunity for office technology dealers.

Dealers looking to capitalize on current trends should seriously think about adding barcode label printers and label printers to their menu of offerings.

Epic Office Solutions builds a dealership from the ground up in 2020 thanks to differentiating itself with Epson inkjet.

There’s tremendous hype in the office technology industry about digital transformation (DX), but it really isn’t something new at all. The industry has been at the forefront of DX for more than three decades.

The Executive Connection Summit (ECS) with its focus on digital transformation, diversification, and diversity, offered movers and shakers from all segments of the office technology industry a glimpse into the future.

POA’s annual sales meeting was a stellar event, hosted by POA President Doug Pitassi. It provided the Portland, Oregon-based dealership an opportunity to recognize its top performers and the executive team to outline the dealership’s goals for 2023.

Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.

Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.

Hiring and retention is one of the biggest challenges impacting office technology dealers in 2023. What can dealers do to not only find but retain qualified candidates and key employees amidst a broken employment supply chain?

Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.

Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.

Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.

Konica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.

Under the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.

Frank G. Cannata shares the eulogy he wrote for Carol Cannata’s uncle, Angelo Giambusso, a World War II veteran, and business leader who passed away last September.

Welcome to The Cannata Report’s Watch List issue, our final issue of 2022 and our first issue of 2023. Despite supply chain issues, chip shortages, economic concerns, and the persistence…

Above: Senior Product Marketing Manager Shelly Radler introduces a new generation of high-performance and secure A4 MFPs at a New York City…

Above: Carol, Frank, and CJ with Jeff Ragusa, president of ICDA, who presented Frank with an award for his support of independent…

IGAS2022 (International Graphic Arts Show 2022), an exhibition held every four years in Tokyo for the printing equipment industry, was held from November 24–28 in the East Building of Tokyo Big Sight…

Is it time again to bring out the photo albums of the past and the crystal balls to look into the future? Here are some thoughts from our team brainstorming session on…

After sluggish growth in the first three quarters of 2022, consumer spending appears to have accelerated in the fourth quarter. This is not entirely surprising. Some of the headwinds…

If you want to get forecasting correctly, you need to know the short-term history of our industry. The best tool we have for our 2023 forecast is our Annual Dealer Survey. In our 37th Annual Dealer…