Current Issue

When it comes to making a hiring decision in the office technology dealer channel, it’s crucial to avoid the trap of complacency.

Cyber insurance is a must for any office technology dealer or managed service provider (MSP) offering managed IT services, whether or not cybersecurity is included in those services.

Avoid following the same blueprint used for your imaging business when launching a managed IT services business.

As the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.

If starting an IT business is not for the faint-hearted office technology dealer, launching a separate cybersecurity business is even more daunting.

I don’t know why I’m surprised anymore when a dealership like Power Business Technology in Roseville, California, opens its doors for business in this day and age.

This month, we highlight U.S. Navy veteran Julie Anderson, an accounts payable specialist at Visual Edge IT.

I wish I could tell you that all this talk about artificial intelligence (AI) across all corners of the office technology industry and in the mainstream media is much ado about nothing.

Frank, Carol, and CJ Cannata attended the final Jillian Fund Gala on March 21. Here are some of the highlights.

A group of office technology industry movers and shakers got together for dinner the night before The Jillian Fund Gala. Here are the highlights.

On February 6, Ricoh’s President and CEO, Akira Oyama, conducted a “Progress Report on the Corporate Value Enhancement Project” after the company’s third-quarter earnings announcement, aiming for the fiscal year 2025.

Today, we have three major AI models that drive how we use AI and what we can achieve with it: LLM (large language model), multimodal AI, and generative AI. All of them live on—you guessed right—data, good, structured data.

Artificial intelligence may not be new, but it’s poised to become even more prominent in the office technology industry.

There is so much to learn and so many concerns to address about AI.

The opportunities to leverage AI are waiting for dealers of all sizes.

AI technology possesses powers that make for a less chaotic next phase of our data-laden digital age.

Konica Minolta is currently part of a beta program testing out Copilot, a machine learning feature included in the popular recruiting and applicant management software iCIMS.

A rapidly evolving technology requires internal and external safeguards such as an AI policy by organizations using it.

Kingston Training Group is proactively enhancing its sales training using artificial intelligence.

President Tom McMahon offers a glimpse into Milner’s past, present, and future.

As long as dealers need to think beyond the core business of office print, we’ll be talking about a variety of diversification opportunities.

Highlights from the Flex Technology Group February sales meeting.

Highlights from the HP Amplify Partner Conference.

The Energy Conservation Center (ECC) in Japan annually recognizes outstanding energy conservation promotion, products, and business models that excel in energy efficiency and CO2 reduction.

Whether it’s an OEM or a dealership, the presence of women in the field in the office imaging industry seems conspicuously sparse.