Dealers have been calling us to lament supply chain issues, but we realize that doesn’t give us the clearest picture of what our readers are experiencing…
Features
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Everybody loves to talk about the joys of diversification, but not everybody wants to talk about the pitfalls. However, mistakes can be a valuable learning experience…
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Retailers know that the accelerated shift toward more e-commerce workflows will never go away. COVID-19’s impact continues globally in merchant locations and billions…
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Since the height of the pandemic in 2020, companies such as Canon U.S.A., DocuWare, Konica Minolta, Square 9, and Xerox have introduced health-related management…
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We may only be a month into 2022, but many dealers are already worried about the ongoing trend of declining print “clicks” for the year ahead. Most agree that diversifying…
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As office printing continues to suffer, both from the ongoing migration to digital formats and then exacerbated by the pandemic and work-from-home policies…
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Andre D’Urbano, VP of marketing for RISO, is the document imaging industry’s foremost inkjet advocate. That’s why he’s the ideal subject for this, the first in our new series titled…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Northwest Expansion
by Scott Cullen February 10, 2022Bigger has certainly proven to be better for Aric Manion, owner and CEO of Kelley Connect in Kent, Washington. When he became a 25% partner in late 2007, the firm’s…
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These African American soldiers distinguished themselves during World War I, only recently receiving credit for their accomplishments. The value of history is…
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Are you as glad as I am that another COVID year is coming to an end? I felt that way last year, 12 months later, still the same. Reading current news stories on the latest strain…
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Economics & Business
Economics Matters: What’s Next for the U.S. Economy?
by Henry Willmore December 17, 2021Inflation has increased significantly in the past year. To understand whether this acceleration will be transitory or enduring, it is necessary to investigate the various sources of inflationary…
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Managed IT & Solutions
Managed IT: Impact Networking Expands Managed IT Offerings with DOT Security
by Noel Ward December 17, 2021Data security will shape the future and well-being of many businesses. Proactive, forward-thinking dealerships, such as Impact Networking in Chicago, IL, can help prevent…
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Awards & Charity
Start Me Up: The Cannata Report’s 36th Annual Awards & Charities Gala
by Cathy O'Brien December 17, 2021When the team at The Cannata Report began to make plans for this year’s 36th Anniversary Awards & Charities Gala, the overriding consensus was that…
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Women/Young Influencers & Diversity
Celebrating Women Influencers 2020 and 2021
by Cathy O'Brien December 17, 2021This year’s Women Influencers Brunch, sponsored by esp, was a double celebration as we honored our 2020 and 2021
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We are entering into the third year of dealing with COVID-19, a period of time we previously believed and stated on a Fridays with Frank episode that…
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Each year at this time, we identify the trends, companies, and people we will be tracking in the coming year. Although our list is comprehensive and far-reaching, we have never…
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Despite the lingering effects of the pandemic, 2021 was still an active year in the imaging technology channel, with introductions of new products, solutions, and services…
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With the turning of the calendar page from the previous year to the new year, there’s always a sense of optimism heading into the new year. This year we thought it would be interesting…
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Technology Trends
Developments in Production and Industrial Inkjet
by Cary Sherburne December 17, 2021The past couple of years have been difficult, to say the least, with the disruptions caused by the pandemic. But for many of the vendors in our community, research & development…
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Keypoint Intelligence expands its offerings to help dealers compete more effectively. Above: Anthony Sci, president & CEO of Keypoint Intelligence Anthony Sci,…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Flat-Rate Finesse
by Scott Cullen December 17, 2021To differentiate his dealership from the competition, Earl Everson, president of Elite Document Solutions in Schaumburg, Illinois, discovered the best way to do that is by offering…
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Technology Trends
European Headlines: Misty Watercolor Memories of the Way We Were
by Petra Diener December 17, 2021What a ride. Eighteen months of radical change. While putting the words for this end-of-year column together, I’m in Vienna, Austria, and all unvaccinated adults have been…
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Technology Trends
Japanese Headlines: Looking Back and Looking Forward
by Tetsuo Kubo December 17, 2021Demand for MFPs and printers have risen, but supply chain disruptions continue to impact OEMs’ financial projections. Fiscal result announcements by OEMs…
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Op-Ed & Commentary
Hard Copy: From the Editor’s Desk: Beyond Supply and Demand
by Scott Cullen November 11, 2021Remember Father Guido Sarducci’s Five-Minute University from the early years of Saturday Night Live? The Five-Minute University taught students what the average college graduate…
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Technology Trends
Japanese Headlines: Brother Announces New Group Vision
by Tetsuo Kubo November 11, 2021On October 6, 2021, Brother Industries President Ichiro Sasaki announced the Brother Group Vision “At Your Side 2030” for the fiscal years from 2022 through 2030. The vision was created…