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Top Posts
UBEO Expands Across the Southeast with Dual Acquisitions
Fujifilm Introduces instax SPOT Photobooth and Print Station
Fridays with Frank – Kyocera’s New Nova A3...
Taktiful and Harris & Bruno’s Embellishment Kit
Square 9 Softworks Automates Dues Processing for SEIU...
Canon Canada Inc. Appoints Hiroto Kato as President...
Konica Minolta Launches AccurioWide 320HS
Managed Print and DCA Platforms: Navigating the Switch
Two U.S. Nationals Sentenced for Facilitating Fraudulent Remote...
All Copy Products’ Partnership with Fiery Remains Strong
  • Current Issue
  • Past Issues
  • Topics
    • Business Management/Finance
    • CR Exclusives
    • Growth & Profitability
    • Managed IT and Security
    • Office/Workplace Technology
    • Production Printing
    • WatchLists
  • Events
    • Annual Awards & Charities Gala
    • Awards & Charities Gala 2025
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    • Elite Partner Dinner
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Current Issue

  • Op-Ed & Commentary

    European Headlines: The Wood from Which a Reliable Office Technology Partnership Is Made

    by Petra Diener October 17, 2023

    Office technology partnerships can be challenging whether that partnership is with a vendor or a customer, but certain qualities make a difference in a lasting partnership.

    Read more
  • Technology Trends

    Is It the End of the Road for Flat-Rate Billing?

    by Scott Cullen October 17, 2023

    Flat-rate billing is a better way of billing for MPS, but it has struggled to catch on with most office technology dealers.

    Read more
  • Technology Trends

    GreatAmerica Financial Services Empowers Complex Billing for Expanding Dealerships

    by Scott Cullen October 17, 2023

    GreatAmerica Financial Services understands that an evolving office technology industry requires finance programs flexible enough to change along with it.

    Read more
  • Annual Dealer Survey

    38th Annual Dealer Survey: Embracing the Future

    by Scott Cullen October 17, 2023

    Our 38th Annual Dealer Survey reveals a thriving industry despite the challenges of the past three years.

    Read more
  • Annual Dealer Survey

    38th Annual Dealer Survey Executive Summary Part I of II

    by Scott Cullen October 17, 2023

    These are the highlights from Part I of The Cannata Report’s 38th Annual Dealer Survey.

    Read more
  • Annual Dealer Survey

    Dealers with Multiple Lines: A3 MFP Lines per Dealer

    by Scott Cullen October 17, 2023

    In this year’s Survey, 920 A3 MFP lines were reported across 456 respondents.

    Read more
  • Annual Dealer Survey

    A4 MFP Lines per Dealer

    by Scott Cullen October 17, 2023

    The average number of A4 lines carried per dealer saw a modest increase from 2.0 to 2.2, likely driven by a greater number of Survey respondents, and some dealers adding new A4 suppliers that had products available during the height of the supply chain crisis.

    Read more
  • Annual Dealer Survey

    Manufacturer Distribution

    by Scott Cullen October 17, 2023

    Each year in our Survey, we identify the manufacturers with the strongest distribution. To do this, we track how they ranked as a dealer’s primary and secondary equipment supplier.

    Read more
  • Annual Dealer Survey

    Dealer Dedication

    by Scott Cullen October 17, 2023

    After seeing the percentage of dedicated dealers rise to 44%, the highest in the history of our Survey last year, the percentage of dealer dedication fell to 37.5% this year.

    Read more
  • Annual Dealer Survey

    Dealer Revenue

    by Scott Cullen October 17, 2023

    If the dealer revenue results of our last two Surveys were sharply impacted by the COVID-19 pandemic, one might think that this year’s Survey would have been impacted by the supply chain crisis.

    Read more
  • Annual Dealer Survey

    The $10 Million-Plus Club

    by Scott Cullen October 17, 2023

    The number of dealers in the $10 Million-Plus Club continues to grow thanks to organic growth and diversifying their product lines.

    Read more
  • Annual Dealer Survey

    Printer Lines

    by Scott Cullen October 17, 2023

    Multifunction A3 and A4 devices may have become the dominant technology in many offices, including home offices in the growing hybrid work environment, but standalone printers have not yet become extinct as evidenced by the results of our 38th Annual Dealer Survey.

    Read more
  • Annual Dealer Survey

    Production Print

    by Scott Cullen October 17, 2023

    Production print is also a great opportunity to capture clicks outside the traditional office. And now with Kyocera offering a production print machine and Sharp poised to do the same early next year, the number of OEMs offering production printers is expanding.

    Read more
  • Annual Dealer Survey

    Managed Print Services

    by Scott Cullen October 17, 2023

    Fully 42% of dealers reported their managed print services revenues were up in 2022 compared to 33% last year. On the downside, 8% reported revenues were down, and 50% said that their MPS revenues were the same.

    Read more
  • Annual Dealer Survey

    Managed IT

    by Scott Cullen October 17, 2023

    As the number of dealers participating in our 38th Annual Dealer Survey soared to 458 this year, we saw a modest decline in the percentage of dealers offering managed IT services.

    Read more
  • CR-Connect Dealer Tour

    Revenue and Productivity

    by Scott Cullen October 17, 2023

    Ever since we first began presenting revenue and productivity data in 2009, we have witnessed a series of spikes and declines in the number of sales reps per dealer.

    Read more
  • Annual Dealer Survey

    Acquisition Trends

    by Scott Cullen October 17, 2023

    Between last year and this year, we saw a 2% dip in the percentage of dealers making acquisitions. However, there was a significant uptick in the number of acquisitions.

    Read more
  • Annual Dealer Survey

    Diversification Opportunities

    by Scott Cullen October 17, 2023

    In our Annual Dealer Survey we ask dealers to rank their greatest diversification opportunities from a list of nine, including “other” in order of preference.

    Read more
  • Managed IT & Solutions

    4 Cyberthreat Prevention Lessons

    by Noel Ward October 17, 2023

    Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customers’ businesses.

    Read more
  • Technology Trends

    ACDI Aims to Revolutionize Fleet Management with KPAX

    by Scott Cullen October 17, 2023

    KPAX software has a growing ecosystem and a promising future across multiple channels.

    Read more
  • Economics

    Succession Planning: Why It’s an Important Business Strategy

    by Scott Cullen October 17, 2023

    You never know what the future will bring and succession planning that focuses on objectives and financials will help ensure an orderly replacement or exit strategy.

    Read more
  • General Profiles

    CR-CONNECT Dealer Tour: James Imaging Systems’ Upward Mobility

    by Scott Cullen October 17, 2023

    From its humble basement beginnings, James Imaging Systems has grown to become the second-largest officer technology dealership in its market.

    Read more
  • Op-Ed & Commentary

    Hard Copy | From the Editor’s Desk: Pumping Up the Volume with Production Print

    by Scott Cullen September 20, 2023

    Production print is the focus of the September issue of The Cannata Report, and it’s a product category that remains a viable diversification opportunity for office technology dealers.

    Read more
  • Awards & Charity

    CLICK: Patriots Pack Ride for Jillian

    by Scott Cullen September 20, 2023

    Highlights from the Patriots Pack’s 2023 Ride for Jillian with stops at Applied Innovation and GreatAmerica Financial Services.

    Read more
  • Technology Trends

    Japanese Headlines: Evaluating Canon’s Interim Financial Results

    by Tetsuo Kubo September 20, 2023

    Canon’s financial results for the first half of 2023 (January–June) showed a 6.1% increase in sales to 1.99 trillion yen compared to the same period the previous year.

    Read more
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  • Current Issue
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