CR-Connect Dealer Tour

Andrew Ritschel and his New Jersey team stay the course through challenging times in the office technology channel.

With locations in New Jersey and, now, in Florida, plus support from Konica Minolta and Xerox, this woman-owned dealership views itself as more of a solutions consultancy.

In New York City, the Weiss sons have taken Atlantic, Tomorrow’s Office’s reins, continuing to steer the 43-year-old traditional copier dealer into the office technology business world of data integration and AI.

In Part 2 of The Cannata Report’s 40th Annual Dealer Survey, office technology dealers rate A3 and A4 manufacturers, as well as leasing companies, and and voice concerns over what is keeping them from succeeding in the long term.

How four office technology mega dealers got to be so big.

Our 40th Annual Dealer Survey raises some tough-love questions for office technology dealers moving forward, including how to rethink MPS—and A4’s increasing presence.

The traditional imaging business holds on, but managed IT is it for 34-year-old Pennsylvania dealer Ford Office Technologies and Johnathan Garlow, its 40-something leader.

Production printing is trending: Who does it well? How can office tech dealers get into this technology? Inkjet is in the mix, and so is textile printing . . . .

Who are the channel’s Women Influencers of 2025? Meet our trio: Mary Hart (HP), Jennifer Healy (Ricoh), and Sarah Henderson (Nexera and MPS Monitor).

GRIT & GROWTH: Tricia and Tony Sanchez turned a difficult corporate exit into a launchpad for success. Here’s how they grew C3 Tech, a nimble, client-focused dealership in the heart of California’s Orange County.

Who are the channel’s Young Influencers of 2025? Meet the “lucky” seven . . . .

After 70 years of family ownership, Omaha equipment/tech dealer Bishop Business began a business transition in 2025 with a home-grown leader from its Nebraska headquarters.

One year ago, a new and transformative chapter began at Precision Copy Products in Clairton, Pennsylvania.

Growth and capturing net new business are high on the agenda for Boring Business Systems’ second hundred years.

Everybody has to start their career somewhere, and for Matthew Charles, president of Complete Business Systems (CBS) in Arvada, Colorado, that place was selling Xerox copiers for his uncle, who owned a Xerox agency in New York City in 1996.

After more than 46 years, Sims Business Systems is still satisfying existing customers and winning new ones.

Budget Document Technology President Tom Ouellette’s story is far from unique in the office technology dealer community.

As private-equity-owned dealerships across the country flex their financial muscles and expand their footprints, some privately held independent dealerships like DOCUmation, based in San Antonio, Texas, are meeting this competition head on.

I don’t know why I’m surprised anymore when a dealership like Power Business Technology in Roseville, California, opens its doors for business in this day and age.

President Tom McMahon offers a glimpse into Milner’s past, present, and future.

PDS owners Earl and Reena Philpot aren’t letting the size of their dealership limit their opportunities.

Frank Cucco’s presentation at the Executive Connection Summit detailed what makes Impact Networking stand out.