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The 2025 holiday season is upon us as The Cannata Report proudly introduces Part 2 of its 40th Annual Dealer Survey. Office technology dealers rate their A3 and A4 manufacturer partners along with leasing companies. They also voice concerns about what is keeping them from achieving success in the long term. Our “Executive Summary” highlights other key takewaways.
Amid the ongoing RTO debate, Petra Diener explains why the optimal office settings in 2026 differ for very good reasons, creativity among them. Noel Ward writes about the convergence of managed print services and AI. We also look at the OEM trend toward regional shows versus large, national dealer meetings.
Other Office Technology Highlights Include:
- The latest CR CONNECT- Dealer Tour is a Q&A with leaders at four so-called mega dealers, who share best practices for business growth.
- “Japanese Headlines” examines ways in which Ricoh, Toshiba Tec, and Etria are driving digital transformation (DX).
- On the U.S. veterans front, Jonathan Hinkle is a former Navy submariner who now manages printer technicians at All Copy Products in Colorado.
Please don’t hesitate to reach out to me with any questions, issues, or comments. We welcome your feedback as we strive to provide you with the best reporting and analysis of the industry. Enjoy the issue!
CJ Cannata
President & CEO
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