Three established office technology dealerships opened up to Frank G. Cannata, our founder, about how they’re improving profitability by offering production printing equipment. How do they build the necessary expertise, protect their margins, and find the business? Read what leaders at Applied Innovation, Gordon Flesch Company, and EO Johnson Business Technologies have to say in our exclusive Q&A. Plus, German Sacristan, group director of Digital Printing Production Services for Keypoint Intelligence, dives into the production inkjet opportunity.
In addition, “Outside the Box” Columnist Petra Diener likens the channel’s AI opps to Greek mythology. And, for the latest in our CR-CONNECT DEALER TOUR series, Filomena Tamburri caught up with CEO Deb Dellaposta and her siblings at Doing Better Business, Inc. in Pennsylvania.
Production printing covers labels and wide format, too
Our dedicated production printing coverage continues as Contributor Ed Finkel reports on dealers and print service providers realizing growth potential with label printing, while Jamie Bsales discusses expansion into wide format. And, while textile printing is on the horizon, the technology may not hit the U.S. dealer-partner channel for another five years or so, per sources who spoke with Adrienne Palmer. Also:
- AI columnist Greg Walters, in “Office Tech & AI,” admits to being a so-called digital transformation (DX) expert. Today, we call people like him “AI-powered software sales reps,” he writes.
- In “Japanese Headlines,” Tetsuo Kubo breaks down Ricoh’s value presentation in Tokyo earlier this summer.
- The fifth and final nominee for The Cannata Report’s 2026 Outstanding Veteran Award is Alison Hall, a former military police officer now working for Impact Networking.
Please don’t hesitate to reach out to me at cjcannata@cannatareport.com with any questions, issues, or comments. We welcome your feedback as we strive to provide the best reporting and analysis of the industry.
CJ Cannata
President & CEO
