St. Cloud, Minnesota-based dealer Marco Technologies receives honor from global leader in cybersecurity operations.
Cybersecurity
The practice of protecting systems, networks, and programs from digital attacks that are aimed at accessing, changing, or destroying sensitive information; extorting money from users via ransomware; or interrupting normal business processes. Cybersecurity services represent a growing diversification opportunity for dealers working in the office technology industry.
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Breaking News, Business & Finance
Impact Networking Moves SoCal HQ into New Culver City Office
by Mark Vrunoby Mark VrunoDealer’s fresh space offers opportunities for collaboration, creativity and stronger service delivery in Southern California; new Impact Networking office consolidates team members previously based in downtown Los Angeles and Marina del Rey, CA.
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Breaking News, Business & Finance
Pacific Office Automation Named 2025 MSP Partner of the Year by Arctic Wolf
by Mark Vrunoby Mark VrunoPortland, Oregon-based mega dealer Pacific Office Automation receives honor from global leader in security operations.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Youthful Experience Is No Oxymoron for Our 2025 Young Influencers
by Mark Vrunoby Mark VrunoEnergetic drive fuels early-career success for these “lucky seven” channel executives., All of our 2025 Young Influencers are under the age of 38.
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Technology Trends
OUTSIDE THE BOX | Young Workforce Reshaping Office Technology
by Petra Dienerby Petra DienerHow digital natives in the young workforce are influencing and transforming our industry across seven critical dimensions.
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Breaking News, Business & Finance
Impact Networking Opens New Office in Phoenix
by Mark Vrunoby Mark VrunoImpact Networking, based in Lake Forest, Illinois, is expanding into Arizona with the opening of a new office in Phoenix, adding to the firm’s nationwide expertise now with more than 20 offices in seven states and more than 900 specialists across the country.
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Breaking News, Business & Finance
HP Expands Its Portfolio of Services and Solutions
by Mark Vrunoby Mark VrunoBlog explains how HP Development Co. is delivering exceptional experiences and value.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, June 2-6, 2025
by Mark Vrunoby Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Dell Transforms Data Center Operations with Infrastructure Innovations
by Mark Vrunoby Mark VrunoStorage and cyber resiliency enhancements from Dell Technologies help customers store and protect critical data with improved performance and efficiency.
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Breaking News, Business & Finance
ConnectWise Launches Next Evolution of SIEM to Help MSPs Streamline Security Operations, Reduce Costs, and Accelerate Threat Response
by Mark Vrunoby Mark VrunoThe latest managed Security Information and Event Management (SIEM) solution from ConnectWise delivers enterprise-grade security operations in one unified platform, purpose-built for managed service providers (MSPs).
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Breaking News, Business & Finance
ConnectWise Launches Integrated Cybersecurity and Endpoint Management Solution for MSPs
by Mark Vrunoby Mark VrunoNew offering available through Pax8 simplifies delivery of Microsoft and ConnectWise services, empowering MSP partners to scale faster, reduce complexity, and deliver value to SMB clients.
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The future of secure user access and identity management: How AuthX is empowering organizations to stay ahead of threats, while helping ecoprintQ and its partners to unlock new growth.
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Keeping up with cybersecurity—the scary subset of managed IT. Strategies are evolving for office technology dealers.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Follow Infotech and Cybersecurity to Profits
by Mark Vrunoby Mark VrunoOn the road to managing IT and cybersecurity, technological threats can point the way to more recurring revenue for dealerships.
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Technology Trends
OUTSIDE THE BOX | How to Avoid and Prevent Social Engineering Attacks: Cybersecurity
by Petra Dienerby Petra DienerA combination of security controls, policies, procedures, and training is necessary for staunch cybersecurity.
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When dealers provide cybersecurity services through MSP partnerships, mutual expectations need to be managed.
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Security
Common Mistakes Dealers Make When Entering the Cybersecurity Biz
by Mark Vrunoby Mark VrunoSome of the largest pitfalls include how to sell, to whom, and how to define sales ‘wins.’ These challenges are tips of the deep, cybersecurity iceberg.
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Security
The Silent Threat to Cybersecurity: Printers and MFPs in the Age of Digital Transformation
by Scott Cullenby Scott CullenCybersecurity-minded manufacturers are fighting back as imaging devices have become prime targets for hackers.
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With ransomware attacks on the rise, even smaller dealerships are at risk from hackers.
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Sales & Marketing
From Imaging to IT: New Sales Training Preps Reps for the Future
by Scott Cullenby Scott CullenWith ConnectWise-funded sales training, Kingston Training Group is helping dealerships transition their selling approach, ensuring reps are prepared to capture IT opportunities.
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Breaking News, Business & Finance
HP Launches World’s First Printers to Protect Against Quantum Computer Attacks
by Mark Vrunoby Mark VrunoSteve Inch, global senior print security strategist & product management lead at HP Inc., explains the growing threat of quantum computers breaking asymmetric cryptography, which are the algorithms on which our digital world relies.
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Office technology dealerships of all sizes need to be prepared for the inevitable. Cybersecurity today is a question of when (not if).
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Breaking News, Business & Finance
Beyond the Data Breach: Aligning CTEM With Organizational Resilience
by Mark Vrunoby Mark VrunoMay 15th cybersecurity webinar from Obviam, the Modern Office Methods’ subsidiary, delves beyond the data breach with proactive Continuous Threat Exposure Management (CTEM).
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Production Print
Economic Shifts and Changing Buyer Behaviors Are Driving a New Approach for the Printing Industry
by Scott Cullenby Scott CullenRISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | The DME Playbook: Strategic Acquisitions, IT Services, and a Vision for the Future
by Scott Cullenby Scott CullenFrom managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

