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  • Current Issue
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Digital Transformation (DX)

Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.

  • CR Exclusives

    Q&A with Xerox Channel President Karl Boissonneault

    by Frank G. Cannata June 11, 2026

    Boissonneault, the U.S. OEM’s North American channel president, talks about Xerox go-to-market strategies, the Lexmark integration, and partner relations.

    Read more
  • Issue Announcements

    OUR 2026 YOUNG INFLUENCERS

    by Mark Vruno June 10, 2026

    What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?

    Read more
  • Business Management/Finance

    Pacific Office Automation Celebrates 50 Years of Growth, Innovation, and Community

    by Mark Vruno June 9, 2026

    Employees come together to mark a half-century in business and recognize Terry and Karen Newsom, the co-founders of Pacific Office Automation.

    Read more
  • Business Management/Finance

    Impact Networking Names John Quinn as CFO

    by Mark Vruno June 8, 2026

    In the chief financial officer role, Quinn replaces 10-year company veteran Jeff Miller, who left Impact Networking in April.

    Read more
  • Office/Workplace Technology

    Xerox Capture and Content Backfile Scanning

    by Mark Vruno May 27, 2026

    DX in action: Is data buried in physical documents slowing your organization down? Xerox can accelerate your business processes by converting paper documents into secure, indexed, and searchable digital files.

    Read more
  • Managed IT and Security

    How to Scale Managed IT Services

    by Noel Ward May 19, 2026

    For smaller office technology dealers, profiting from some managed IT services may be better than none.

    Read more
  • Managed IT and Security

    Konica Minolta Appoints Michael Hamuka as CEO of Managed IT Services Division

    by Mark Vruno May 5, 2026

    WorkSmart, NexusTek, and IBM executive tapped to propel growth in an evolving technology services landscape in North America for the Konica Minolta Managed IT Services Division that encompasses All Covered and IT Weapons.

    Read more
  • Issue Announcements

    Dealers Are Leading with Cybersecurity and Managed IT Services

    by Mark Vruno May 5, 2026

    A digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.

    Read more
  • Video

    IN FOCUS: GreatAmerica’s Leadership Team Discusses DX and the Channel’s Future

    by Mark Vruno April 23, 2026

    In this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.

    Read more
  • Growth & Profitability

    GreatAmerica Once Again Is ECS 27 First Platinum Sponsor

    by Mark Vruno April 21, 2026

    “What makes ECS special is the combination of entrepreneurial energy, candid peer-to-peer sharing, and a genuine openness to new ideas,” says Jennie Fisher, group president, Office Technology of GreatAmerica.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, April 13 – 17, 2026

    by Mark Vruno April 20, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Business Management/Finance

    Toshiba Appoints Kerstin Woods as Chief Solutions and Marketing Executive

    by Mark Vruno April 14, 2026

    Promotion enables Woods, who was VP of solutions and outbound marketing for six years, to further Toshiba’s sales and marketing objectives.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, April 6 – 10, 2026

    by Mark Vruno April 13, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Growth & Profitability

    TWAIN Working Group Welcomes 3 New Associate Members to the twAIn Robotics Initiative

    by Mark Vruno April 9, 2026

    Reveille Software, IP Syndicate, and Dynamic Excellence join the twAIn Robotics consortium that is advancing open standards for intelligent office automation.

    Read more
  • Growth & Profitability

    Impact Networking’s Authorized Reseller Relationship with Alltura Solutions

    by Mark Vruno April 7, 2026

    Operating under the trade name ImpactWest, the expansion strengthens West Coast presence through a defined reseller model for Impact Networking’s managed IT and cybersecurity portfolio through indirect growth channel.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, March 30 – April 3, 2026

    by Mark Vruno April 6, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Issue Announcements

    The AI Disruption Accelerates in the Office Technology Sector

    by CJ Cannata April 2, 2026

    From artificial intelligence to robotics/autonomous mobile robots (AMRs), the time is NOW for the office technology dealer channel!

    Read more
  • Business Management/Finance

    Koenig & Bauer Launches Strategic Framework for Growth and Technological Leadership

    by Mark Vruno March 31, 2026

    From pure mechanical engineering to technology provider, Koenig & Bauer syas it’s on a course for success with its “IMPACT” plan to focus on AI, profitability, and growth markets.

    Read more
  • CR Exclusives

    FRANKLY SPEAKING: Sharp Electronics Japan Appoints New President and CEO

    by Frank G. Cannata March 25, 2026

    As part of the OEM’s search for its next growth engine, longtime friend Ted Kawamura is poised to take the helm at Sharp.

    Read more
  • Growth & Profitability

    Pulse Technology Partners with Pudu Robotics

    by Mark Vruno March 23, 2026

    Midwestern equipment dealer Pulse Technology adds robots to its menu of services in Illinois (Chicago area) and Northwest Indiana. As a distributor, Pulse can offer robotic dealerships to businesses.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, March 16 – 20, 2026

    by Mark Vruno March 23, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Business Management/Finance

    Automation One Business Systems Inc. Recognized with Consumer Choice Award

    by Mark Vruno March 20, 2026

    Dealer awardee Automation One Business Systems is celebrating more than four decades of delivering innovative digital and print solutions to businesses across the Metro Vancouver area in Canada.

    Read more
  • Growth & Profitability

    Texas-Based Restaurant Drives Kitchen Efficiency with Epson TrueOrder KDS

    by Mark Vruno March 18, 2026

    DX in action: Fielding’s Wood Grill finds order flow with kitchen display system from Epson and partner Lavu.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, March 9 – 13, 2026

    by Mark Vruno March 16, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Office/Workplace Technology

    Xerox Named a Leader in AI Vendor Landscape 2026 Report

    by Mark Vruno March 12, 2026

    Quocirca recognition underscores Xerox’s position at the forefront of AI-enabled print, workflow, and digital transformation technologies.

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

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  • Current Issue
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    • WatchLists
  • Events
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