Boissonneault, the U.S. OEM’s North American channel president, talks about Xerox go-to-market strategies, the Lexmark integration, and partner relations.
Digital Transformation (DX)
Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.
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What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?
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Business Management/Finance
Pacific Office Automation Celebrates 50 Years of Growth, Innovation, and Community
by Mark VrunoEmployees come together to mark a half-century in business and recognize Terry and Karen Newsom, the co-founders of Pacific Office Automation.
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In the chief financial officer role, Quinn replaces 10-year company veteran Jeff Miller, who left Impact Networking in April.
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DX in action: Is data buried in physical documents slowing your organization down? Xerox can accelerate your business processes by converting paper documents into secure, indexed, and searchable digital files.
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For smaller office technology dealers, profiting from some managed IT services may be better than none.
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Managed IT and Security
Konica Minolta Appoints Michael Hamuka as CEO of Managed IT Services Division
by Mark VrunoWorkSmart, NexusTek, and IBM executive tapped to propel growth in an evolving technology services landscape in North America for the Konica Minolta Managed IT Services Division that encompasses All Covered and IT Weapons.
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A digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.
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In this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.
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“What makes ECS special is the combination of entrepreneurial energy, candid peer-to-peer sharing, and a genuine openness to new ideas,” says Jennie Fisher, group president, Office Technology of GreatAmerica.
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Our rapid recap of the previous week’s office technology news.
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Business Management/Finance
Toshiba Appoints Kerstin Woods as Chief Solutions and Marketing Executive
by Mark VrunoPromotion enables Woods, who was VP of solutions and outbound marketing for six years, to further Toshiba’s sales and marketing objectives.
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Our rapid recap of the previous week’s office technology news.
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Growth & Profitability
TWAIN Working Group Welcomes 3 New Associate Members to the twAIn Robotics Initiative
by Mark VrunoReveille Software, IP Syndicate, and Dynamic Excellence join the twAIn Robotics consortium that is advancing open standards for intelligent office automation.
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Growth & Profitability
Impact Networking’s Authorized Reseller Relationship with Alltura Solutions
by Mark VrunoOperating under the trade name ImpactWest, the expansion strengthens West Coast presence through a defined reseller model for Impact Networking’s managed IT and cybersecurity portfolio through indirect growth channel.
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Our rapid recap of the previous week’s office technology news.
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From artificial intelligence to robotics/autonomous mobile robots (AMRs), the time is NOW for the office technology dealer channel!
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Business Management/Finance
Koenig & Bauer Launches Strategic Framework for Growth and Technological Leadership
by Mark VrunoFrom pure mechanical engineering to technology provider, Koenig & Bauer syas it’s on a course for success with its “IMPACT” plan to focus on AI, profitability, and growth markets.
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CR Exclusives
FRANKLY SPEAKING: Sharp Electronics Japan Appoints New President and CEO
by Frank G. CannataAs part of the OEM’s search for its next growth engine, longtime friend Ted Kawamura is poised to take the helm at Sharp.
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Midwestern equipment dealer Pulse Technology adds robots to its menu of services in Illinois (Chicago area) and Northwest Indiana. As a distributor, Pulse can offer robotic dealerships to businesses.
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Our rapid recap of the previous week’s office technology news.
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Business Management/Finance
Automation One Business Systems Inc. Recognized with Consumer Choice Award
by Mark VrunoDealer awardee Automation One Business Systems is celebrating more than four decades of delivering innovative digital and print solutions to businesses across the Metro Vancouver area in Canada.
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Growth & Profitability
Texas-Based Restaurant Drives Kitchen Efficiency with Epson TrueOrder KDS
by Mark VrunoDX in action: Fielding’s Wood Grill finds order flow with kitchen display system from Epson and partner Lavu.
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Our rapid recap of the previous week’s office technology news.
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Quocirca recognition underscores Xerox’s position at the forefront of AI-enabled print, workflow, and digital transformation technologies.

