Following sustained growth in its New York anchor market, MSP Tecnetics to meet the growing demand for scalable, multi-region technology integration support.
Digital Transformation (DX)
Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.
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Our rapid recap of the previous week’s office technology news.
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More office technology dealers are migrating from hardware suppliers to DX partners in the Age of AI, Cloud, and Cybersecurity.
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Our rapid recap of the previous week’s office technology news.
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Acquisition of leading process automation and document management technology company strengthens Ricoh’s position in Latin America as a strategic partner in the creation of intelligent workplaces.
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Our rapid recap of the previous week’s office technology news.
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Three more workplace technology people to watch in 2026: Chenyi Chiu of Katun; Dan Doyle, Jr. of DEX Imaging; and Larry White of Toshiba.
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Industry pioneer Quasi Robotics commits to open standards for the billing and interoperability of autonomous mobile robots (AMRs) and intelligent automation systems.
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Recapping ECS: the Executive Connection Summit 2026.
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Based in the Netherlands, QR Connect aims to drive smarter service management across the print ecosystem, sans apps.
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Growth & Profitability
Crickets Continuum to Develop DCA/r to Standardize Robotics Usage Data Collection
by Mark VrunoCrickets membership org will introduce data collection agent for robotics (DCA/r), leveraging open twAIn robotics billing metrics APIs to enable interoperability among dealers, ISVs, and manufacturers.
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Avanue’s ERP (enterprise resource planning) and managed print services (MPS) platforms are backed by SAP reseller Avaniko.
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What happens to office print devices when the Boomers retire? WIll there be any “print love” left in the imaging equipment reseller channel?
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TD SYNNEX’s Desiree Cruz discusses opportunities for office technology dealerships both inside and outside of the traditional print/imaging business.
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POPULARITY CONTEST: Which of our office technology stories were read most within the dealer channel last year?
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Canon Inc. is now in the top 10 for 42 years running. Which other innovative companies made the 2025 USPTO’s list of leading patent grantees?
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Business Management/Finance
KDI Office Technology Announces Long-Term Partnerships with Philadelphia Flyers and Philadelphia Phillies
by Mark VrunoPhilly professional baseball and hockey teams partner with Pennsylvania-based dealer KDI Office Technology.
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P3iD Technologies is a software/solutions and document scanning company focused on secure digital transformation technologies, according to The Consortium.
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Based in the Chicago area, the acquisition expands Netrix’s MSP and cloud solutions portfolio and broadens its reach across the United States.
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Business Management/Finance
Konica Minolta and First Citizens Bank Forge New Agreement
by Mark VrunoStrategic agreement to deliver next-generation financing, says OEM Konica Minolta, including enhanced program structures designed to support digital transformation (DX).
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BlueIrisIQ.com is designed to deliver a smarter, more intuitive digital experience for customers engaging with Konica Minolta’s newest division.
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Issue Announcements
3 Top Women Influencers Leading the Dealer-Partner Channel in 2025
by CJ CannataWho are the channel’s Women Influencers of 2025? Meet our trio: Mary Hart (HP), Jennifer Healy (Ricoh), and Sarah Henderson (Nexera and MPS Monitor).
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, July 21-25, 2025
by Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Heidelberg Establishes New Platform for Digital Transformation
by Mark VrunoSHIFT 2025 is a new platform that aims to help print shops with their digital transformation (DX). International summit in September (at Heidelberg HQ in Germany) will examine present status of digitalization and develop potential solutions for automating printing industry workflows.
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The research and development facility in the Netherlands will promote co-packaged optics R&D, reports Tokyo-based Dai Nippon Printing (DNP).
