From pure mechanical engineering to technology provider, Koenig & Bauer syas it’s on a course for success with its “IMPACT” plan to focus on AI, profitability, and growth markets.
Digital Transformation (DX)
Digital transformation (DX) uses digital technologies to create new or modify existing business processes, cultures, and customer experiences to address changing business and market requirements. Office technology industry dealers enable digital transformation for clients with digital products and services as part of their managed IT offerings.
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CR Exclusives
FRANKLY SPEAKING: Sharp Electronics Japan Appoints New President and CEO
by Frank G. CannataAs part of the OEM’s search for its next growth engine, longtime friend Ted Kawamura is poised to take the helm at Sharp.
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Midwestern equipment dealer Pulse Technology adds robots to its menu of services in Illinois (Chicago area) and Northwest Indiana. As a distributor, Pulse can offer robotic dealerships to businesses.
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Breaking News, Business & Finance
Office Technology News, March 16 – 20, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Business Management/Finance
Automation One Business Systems Inc. Recognized with Consumer Choice Award
by Mark Vrunoby Mark VrunoDealer awardee Automation One Business Systems is celebrating more than four decades of delivering innovative digital and print solutions to businesses across the Metro Vancouver area in Canada.
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Growth & Profitability
Texas-Based Restaurant Drives Kitchen Efficiency with Epson TrueOrder KDS
by Mark Vrunoby Mark VrunoDX in action: Fielding’s Wood Grill finds order flow with kitchen display system from Epson and partner Lavu.
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Breaking News, Business & Finance
Office Technology News, March 9 – 13, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Office/Workplace Technology
Xerox Named a Leader in AI Vendor Landscape 2026 Report
by Mark Vrunoby Mark VrunoQuocirca recognition underscores Xerox’s position at the forefront of AI-enabled print, workflow, and digital transformation technologies.
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Following sustained growth in its New York anchor market, MSP Tecnetics to meet the growing demand for scalable, multi-region technology integration support.
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Breaking News, Business & Finance
Office Technology News, March 2 – 6, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Issue Announcements
How to Grow a Future-Ready Office Technology Business
by Mark Vrunoby Mark VrunoMore office technology dealers are migrating from hardware suppliers to DX partners in the Age of AI, Cloud, and Cybersecurity.
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In this Women’s History Month 2026 edition of “Coffee with Carol,” a remarkable 106-year-old reflects on a life filled with change, technological and otherwise.
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CLICK: The Office Technology Industry’s Executive Connection Summit, 2026 Edition
by CJ Cannataby CJ CannataWhere we were last month: ECS 2026, the big office technology event in Arizona!
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Office/Workplace Technology
JAPANESE HEADLINES: Epson Sales Opens “Epson XaILab”
by Tetsuo Kuboby Tetsuo KuboThe Epson XaILab facility supports corporate customers in solving business challenges.
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Office/Workplace Technology
DEEP DIVE: How Konica Minolta’s Remote Calling Enhances Office Technology Service
by Mark Vrunoby Mark VrunoWill more profit-chasing dealers embrace bizhub vCare Pro-Suite, the DX, virtual office technology from Konica Minolta Business Solutions?
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CR Exclusives
6 Office Technology Dealer Channel Icons Share Their Wisdom
by Mark Vrunoby Mark VrunoLessons from the past can help today’s office technology dealers to stay competitive.
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Breaking News, Business & Finance
Office Technology News, February 23 – 27, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Acquisition of leading process automation and document management technology company strengthens Ricoh’s position in Latin America as a strategic partner in the creation of intelligent workplaces.
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Breaking News, Business & Finance
Office Technology News, February 16 – 20, 2026
by Mark Vrunoby Mark VrunoOur rapid recap of the previous week’s office technology news.
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Video
Fridays with Frank – More People Watching within Workplace Technology
by Mark Vrunoby Mark VrunoThree more workplace technology people to watch in 2026: Chenyi Chiu of Katun; Dan Doyle, Jr. of DEX Imaging; and Larry White of Toshiba.
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Growth & Profitability
Quasi Robotics Joins twAIn Robotics as Founding Board Member
by Mark Vrunoby Mark VrunoIndustry pioneer Quasi Robotics commits to open standards for the billing and interoperability of autonomous mobile robots (AMRs) and intelligent automation systems.
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Recapping ECS: the Executive Connection Summit 2026.
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Based in the Netherlands, QR Connect aims to drive smarter service management across the print ecosystem, sans apps.
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Growth & Profitability
Crickets Continuum to Develop DCA/r to Standardize Robotics Usage Data Collection
by Mark Vrunoby Mark VrunoCrickets membership org will introduce data collection agent for robotics (DCA/r), leveraging open twAIn robotics billing metrics APIs to enable interoperability among dealers, ISVs, and manufacturers.
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Business Management/Finance
Avanue Offers Unified Business Solutions for SMBs
by Mark Vrunoby Mark VrunoAvanue’s ERP (enterprise resource planning) and managed print services (MPS) platforms are backed by SAP reseller Avaniko.

