The label printing opportunities are out there, stresses Frank Cannata. Dealers need to “wake up,” he says.
Diversification
New ways office technology dealers with roots in traditional copier businesses can expand their product offerings beyond traditional printing and copier services. Diversification strategies include engaging in new business endeavors that either complement or enhance existing offerings like managed IT services or devoting resources towards entirely new product lines or services like electric vehicle charging stations.
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Office/Workplace Technology
Pulse Technology to Host Open House at Merrillville, Indiana Location on May 20
by Mark VrunoAmong other products and services, guests can see the future of work: demos of Pulse Technology’s robotic cleaning and delivery solutions!
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Production Print
FRANKLY SPEAKING: Konica Minolta Hosts a Big-Time Event for Industrial Production Printing
by Frank G. CannataVisitors to Konica Minolta’s Client Engagement Center in Ramsey, New Jersey, saw all of the OEM’s products related to production printing.
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Our rapid recap of the previous week’s office technology news.
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Graduating to label printing could lead to improved profitability for office technology dealers already selling production printing, says Frank Cannata.
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A digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.
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In this “roundtable” video discussion, three GreatAmerica Financial executive leaders field questions about digital transformation, the future, and what is working for dealers.
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The chief executive of South Carolina-based The Office People explains how the dealership creates a workplace experiences and a competitive edge by integrating AV, electronic displays, and security with managed print services.
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“What makes ECS special is the combination of entrepreneurial energy, candid peer-to-peer sharing, and a genuine openness to new ideas,” says Jennie Fisher, group president, Office Technology of GreatAmerica.
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Could an Employee Stock Ownership Plan (ESOP) be an effective exit strategy for your office technology dealership?
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Frank Cannata and Lou Usherwood talk about production printing, dealer peer groups, and how to make money in office tech.
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Growth & Profitability
How to Build an Office-Ready Robot Practice Inside Your Copier Dealership
by Mark VrunoThe concept of reselling the office-ready robot really is not new for copier dealerships; it is simply next, writes blogger Greg Walters.
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Growth & Profitability
TWAIN Working Group Welcomes 3 New Associate Members to the twAIn Robotics Initiative
by Mark VrunoReveille Software, IP Syndicate, and Dynamic Excellence join the twAIn Robotics consortium that is advancing open standards for intelligent office automation.
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Colorado’s All Copy Products (ACP) buys a pair of dealers in TX: MFD Business Solutions in Dallas and Advanced Business Copiers in Houston.
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Parent OEM Roland DG (Japan) is a worldwide leader in wide-format inkjet printers for the sign, apparel, textile, interior design, personalization, and vehicle graphics markets.
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After five decades in the channel, print still reigns supreme, but IT services are gaining major ground at Usherwood.
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From artificial intelligence to robotics/autonomous mobile robots (AMRs), the time is NOW for the office technology dealer channel!
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Video
IN FOCUS: GreatAmerica’s Leadership Team Discusses Office Tech Dealer Challenges
by Mark VrunoIn a “roundtable” video discussion, four GreatAmerica Financial ELT members field questions about major challenges facing their dealer partners in 2026.
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Our rapid recap of the previous week’s office technology news.
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Before he retires, Datamax leader Barry Simon stresses the importance of dealer peer groups, diversifying, and not cutting too much.
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CR ExclusivesUncategorized
CR Connect Video Spotlight: Andrew Ritschel of Electronic Office Systems
by Mark VrunoThe founder of New Jersey-based dealer Electronic Office Systems (EOS) discusses customer retention and industry challenges.
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Our rapid recap of the previous week’s office technology news.
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How does Arkansas dealer Datamax measure employee satisfaction? It’s about more than money, says Barry Simon.
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Sharp Corporation has named Tetsuji “Ted” Kawamura as the next president and CEO of Sharp, effective April 1, 2026.
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Growth & Profitability
Texas-Based Restaurant Drives Kitchen Efficiency with Epson TrueOrder KDS
by Mark VrunoDX in action: Fielding’s Wood Grill finds order flow with kitchen display system from Epson and partner Lavu.
