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Diversification

New ways office technology dealers with roots in traditional copier businesses can expand their product offerings beyond traditional printing and copier services. Diversification strategies include engaging in new business endeavors that either complement or enhance existing offerings like managed IT services or devoting resources towards entirely new product lines or services like electric vehicle charging stations.

  • Growth & Profitability

    Crickets Continuum Announces Webinar on Booking the First Robot Appointment

    by Mark Vruno June 16, 2026

    June 25th webinar with Kingston Training will introduce Continuum Training, a sales training layer built into the Cricket Continuum’s dealer membership program.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, June 8 – 12, 2026

    by Mark Vruno June 15, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Office/Workplace Technology

    Celebrating RJ Young’s 3rd Annual ‘Tech Connect’ Event

    by Mark Vruno June 11, 2026

    Nashville-based dealer RJ Young teamed up with spinoff colleagues at Velocity1 for Music City’s premier business technology networking event.

    Read more
  • Issue Announcements

    OUR 2026 YOUNG INFLUENCERS

    by Mark Vruno June 10, 2026

    What fresh thinking does the ’26 class of thirty-something young influencers bring to the office technology dealer channel?

    Read more
  • Business Management/Finance

    Pacific Office Automation Celebrates 50 Years of Growth, Innovation, and Community

    by Mark Vruno June 9, 2026

    Employees come together to mark a half-century in business and recognize Terry and Karen Newsom, the co-founders of Pacific Office Automation.

    Read more
  • Business Management/Finance

    Mitel Appoints Ben Macdonald as New Channel Chief

    by Mark Vruno June 9, 2026

    Seasoned channel executive, who also will head up global channel go-to-market, brings a wealth of partner-led growth expertise to Mitel as demand for integrated-hybrid communications solutions accelerates worldwide.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, June 1 – 5, 2026

    by Mark Vruno June 8, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Video

    Fridays with Frank – “Do More for Others” Is Domo’s Mantra

    by Mark Vruno June 5, 2026

    Hiro Ueda, founder of Domo Services, recently returned from a six-week trip to Japan, where he met with new companies and old friends. He’s excited about three AI-driven opportunities related to both hardware and software.

    Read more
  • Business Management/Finance

    Pulse Technology Promotes De Frenza to SDR Supervisor

    by Mark Vruno June 1, 2026

    In his new role as sales development representative supervisor, Filippo De Frenza will oversee a sales team and continue to recruit additional reps to help Pulse Technology grow.

    Read more
  • Business Management/Finance

    Misenheimer Family Celebrates 40 Years Across Two Generations for Minuteman Press Franchise

    by Mark Vruno June 1, 2026

    May 1986: Sumner and Dottie Misenheimer opened their Minuteman Press franchise in Newburyport, Massachusetts, 35 miles northeast of Boston.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, May 26 – 29, 2026

    by Mark Vruno June 1, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Video

    Fridays with Frank – Domo Services Gets the Scoop from Japan

    by Mark Vruno May 29, 2026

    News headlines from Japan extend far beyond OEMs, according to Domo Services Founder Hiro Ueda of Stramaglio Consulting.

    Read more
  • Business Management/Finance

    KMS Communications Celebrates 50th Anniversary

    by Mark Vruno May 28, 2026

    For half a century, Pensacola family business KMS Communications has connected businesses through telephone/communications, network, security, and managed IT services.

    Read more
  • Business Management/Finance

    Pulse Technology Names Carter Parks as Sales Representative

    by Mark Vruno May 28, 2026

    Parks will focus on developing sales for Pulse Technology’s audio-visual services, including speakers and signage, in the Chicago metro area.

    Read more
  • Growth & Profitability

    Precision Duplicating Solutions Brings Robotic Automation to Kentucky Businesses

    by Mark Vruno May 26, 2026

    Precision Duplicating Solutions (London and Paris, KY) announces new partnership with Pudu Robotics.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, May 18 – 22, 2026

    by Mark Vruno May 26, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Growth & Profitability

    Canon Introduces New LX-D400 Full-Color Label Printer

    by Mark Vruno May 22, 2026

    The 4-inch, dye-based printer is reliable and fast, running at production speeds of up to 13 inches per second, according to OEM Canon U.S.A.

    Read more
  • Video

    Fridays with Frank – Catching up with Applied Innovation

    by Mark Vruno May 22, 2026

    Ouch! At Applied Innovation, total clicks per device have dropped from 5,500 in 2019 to 3,750 post-COVID, reports CEO John Lowery. What’s a dealer to do?

    Read more
  • Growth & Profitability

    FP Mailing’s Parcel Lockers and Tracking Software: Helping Dealers to Diversify

    by Mark Vruno May 20, 2026

    How shipping solutions from FP Mailing can help office technology dealers to expand their value propositions.

    Read more
  • CR Exclusives

    CR Connect Video Spotlight: Ben Johnson and Woodburn

    by Mark Vruno May 20, 2026

    The president of Seattle-based Woodburn Company explains how the dealership has transformed to focus on enterprise IT clientele.

    Read more
  • Managed IT and Security

    How to Scale Managed IT Services

    by Noel Ward May 19, 2026

    For smaller office technology dealers, profiting from some managed IT services may be better than none.

    Read more
  • Growth & Profitability

    BOBST to Showcase Connected Packaging Workflows at LOUPE 2026

    by Mark Vruno May 18, 2026

    Come September in Chicago, integrated workflow will take center stage across labels, flexible packaging, and folding cartons, says Swiss OEM Bobst.

    Read more
  • Breaking News, Business & Finance

    Office Technology News, May 11 – 15, 2026

    by Mark Vruno May 18, 2026

    Our rapid recap of the previous week’s office technology news.

    Read more
  • Video

    Fridays with Frank – Wake Up to Label Printing!

    by Mark Vruno May 15, 2026

    The label printing opportunities are out there, stresses Frank Cannata. Dealers need to “wake up,” he says.

    Read more
  • Office/Workplace Technology

    Pulse Technology to Host Open House at Merrillville, Indiana Location on May 20

    by Mark Vruno May 13, 2026

    Among other products and services, guests can see the future of work: demos of Pulse Technology’s robotic cleaning and delivery solutions!

    Read more
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