A century of BTA: Wow! Frank Cannata remembers half of them, including when the Business Technology Association was known as NOMDA.
Diversification
New ways office technology dealers with roots in traditional copier businesses can expand their product offerings beyond traditional printing and copier services. Diversification strategies include engaging in new business endeavors that either complement or enhance existing offerings like managed IT services or devoting resources towards entirely new product lines or services like electric vehicle charging stations.
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Growth & Profitability
AstroNova Introduces QL-125 Industrial Desktop Color Label Printer
by Mark VrunoNext-generation QuickLabel printer delivers the highest quality at industry-best speed for breakthrough productivity, and adds enterprise-ready network integration for high-volume production environments, AstroNova says.
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Growth & Profitability
TWAIN Working Group Names Peter Bedell Chair to Lead Next Phase of Organizational Growth
by Mark VrunoNew robotics working groups and expanded platform leadership mark a pivotal chapter for TWAIN Working Group, the 30+ year-old standards body.
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Video
Fridays with Frank – An Office Technology Chat with New BTA President Mike Boyle
by Mark VrunoFrank G. Cannata welcomes Mike Boyle, the new president of the Business Technology Association (BTA), and they discuss meeting today’s office technology challenges.
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Business Management/Finance
Minuteman Press Franchise Owner David Rindfleisch Shares His Journey
by Mark VrunoFrom printing industry veteran and shop employee to President’s Club Member in at the Minuteman Press franchise in Gilbert, Arizona.
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Madrid-based financial services firm Bankinter participated in the latest funding round for Spain-based HappyRobot, which is now valued at $1.2 billion, specializes in AI agents for automating complex business operations.
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How five women influencers continue to demonstrate empowerment within the office technology dealer channel.
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As an affiliate member of Crickets Continuum, Ascension aims to expand dealer-channel access to office-ready robots, AI voice assistants, workflow automation, and executive-level sales training.
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Video
Fridays with Frank – Sharp’s Production Printing Success in the Office Technology Space
by Mark VrunoSharp has seen its production printing profile rise high in the past two and half years. What’s the OEM’s secret to success among office technology dealers?
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Growth & Profitability
DelGrosso, Jr. Named Lead Ambassador of The Consortium’s Breakaway Team
by Mark VrunoMilner executive to guide mentorship, collaboration and next-generation leadership across the office technology channel by way of The Consortium.
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LDI Connect executive brings deep expertise in cloud strategy, cybersecurity, compliance, and responsible AI adoption to The Consortium.
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The Cannata Report SURVEY needs more office technology dealers to participate. There’s only one week left until the deadline expires!
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In an exclusive interview, the Pacific Office Automation CEO sits down with Board Member David Porter on the occasion of the dealership’s 50th business anniversary.
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Growth & Profitability
Pulse Technology Joins The Crickets Continuum to Build Its Robotics Practice
by Mark VrunoThe Crickets Continuum welcomes Schaumburg, Illinois-based Pulse Technology as a new dealer member as commercial robotics moves into live customer opportunities.
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Business Management/Finance
Marketing Tough Love for Dealers: What’s Working—and What Isn’t
by Gee RanasinhaMany office technology “marketing efforts” really are promotions that don’t produce enough new business in the dealer channel. So, what’s the problem?
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Office/Workplace Technology
Sharp Named a 2026 Best Place to Work in South Carolina for Third Consecutive Year
by Mark VrunoThe Sharp Business Systems’ branch again earns recognition as a top large company in South Carolina by SCBIZ.
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CR Exclusives
VIDEO: 2026 Women Influencers Honor Dealer Legacies While Leading Businesses Into the Future
by Cathy O'BrienVideo content features candid insights from this year’s three Women Influencers on AI, leadership, customer service, and what’s next for the dealer channel.
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Three adept dealer leaders met at the powerful intersection of legacy and leadership: Meet our 2026 Women Influencers . . .
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CR Exclusives
GreatAmerica’s Jennie Fisher: Diversification and What’s Next (Part 2 of 2)
by CJ CannataOn the last day of her full-time tenure at GreatAmerica, the office technology industry icon continues to reflect on her noteworthy career and provides insights about AI and diversification as she transitions into a new chapter.
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Business Management/Finance
Pulse Technology Names Nathan Waldschmidt Sales Development Representative
by Mark VrunoThe new sales hire will develop business for Pulse Technology introducing the Chicago-area dealer’s suite of services including managed print services, audio-visual, IT, and robotics.
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Our rapid recap of the previous week’s office technology news.
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Growth & Profitability
Electronic Business Machines Inc. Joins Culligan Quench as an Authorized Waterlogic Dealer
by Mark VrunoEBM is bringing Culligan/Waterlogic’s industry-leading water purification to businesses across Kentucky.
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Ron Petrucci delves further into the savings potential for office technology equipment dealers using aftermarket toner. Might Katun also enter into the production printing arena?
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Our rapid recap of the previous week’s office technology news.
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“As our industry continues to evolve through AI, automation, data, and new service-led business models, Xerox is committed to working closely with dealers, partners, and customers to create practical paths for growth and long-term success,” says Rich Schaublin.

