Just to break even in 2027, office technology dealers will need up to 25% net-new account growth.
NEXERA
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Our rapid recap of the previous week’s office technology news.
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The Trustmark is awarded to dealerships, such as Marco, that meet or exceed Nexera’s established performance benchmarks through an annual audit process and ongoing evaluation across a comprehensive service scorecard.
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Our rapid recap of the previous week’s office technology news.
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Office/Workplace Technology
Modern Office Methods Earns 2026 Nexera Service Excellence Trustmark
by Mark VrunoOhio-based dealer Modern Office Methods (MOM) also celebrates four individual technicians for winning the 2026 Nexera Technician Service Excellence Award.
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Our rapid recap of the previous week’s office technology news.
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Office/Workplace Technology
Nexera Presents 2026 Service Excellence Trustmark Award to Dove Technologies
by Mark VrunoTrust meets excellence at South Carolina-based dealership Dove Technologies, according to partner Nexera.
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MPSA Leadership Awards recognize Konica Minolta partner companies excelling in managed print.
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CR ExclusivesAwards & Charity
Iconic 1985 Albums Drive Big Bids for Diabetes Research at The Cannata Report’s 40th Anniversary Awards & Charities Gala
by Cathy O'BrienComedy and music took center stage at The Cannata Report’s latest charity gala, which raised money for diabetes research.
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Office/Workplace Technology
Valsoft Appoints Kevin Tetu as President of Managed Print Division
by Mark VrunoTetu will oversee the unified North American operations of MPS Monitor and Nexera, says parent company Valsoft.
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CR ExclusivesAwards & Charity
Frank Awards’ Winners Revealed at 40th Anniversary Awards & Charities Gala
by Mark VrunoOEMs Sharp and Ricoh win three awards each at The Cannata Report’s 40th Anniversary Awards & Charities Gala for the dealer channel and office technology industry.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, October 20 – 24, 2025
by Mark VrunoOur rapid recap of the previous week’s office technology news.
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Office/Workplace Technology
Nexera Launches Industry-First Service Excellence Trustmark and Technician Awards
by Mark VrunoNew recognition program sets performance benchmarks and honors top service technicians across the imaging channel, Nexera says.
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VideoWomen/Young Influencers & Diversity
Office Technology Leaders from HP, Ricoh, and Nexera on the Reshaping of the Dealer Channel
by CJ CannataNew video showcases our 2025 Women Influencers discussing the future outlook of the industry, including AI adoption, digital transformation, talent acquisition and generational shifts.
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Sarah Henderson, SaaS regional director for Nexera and MPS Monitor in North America—another of our 2025 Women Influencers—shares what drives her competitively. WARNING: Don’t tell this hockey mom that she cannot do something!
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, July 28 – August 1, 2025
by Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Issue Announcements
3 Top Women Influencers Leading the Dealer-Partner Channel in 2025
by CJ CannataWho are the channel’s Women Influencers of 2025? Meet our trio: Mary Hart (HP), Jennifer Healy (Ricoh), and Sarah Henderson (Nexera and MPS Monitor).
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Breaking News, Business & Finance
Nexera Shares How Top-performing Dealerships Increase Service Margins
by Mark VrunoAre your technicians operating at peak efficiency? Nexera data shows that most service departments are leaving significant revenue on the table due to inadequate coaching practices. This best practices white paper can help to discover the ‘how to.’
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2025 Business Technology Association National Conference: Foothills, Football, and Dusty Boots
by Mark VrunoFrom an NFL Hall of Famer-turned-dancer, Xerox’s COO, and a real, live New Mexico rodeo, the Business Technology Association (BTA) national conference had it all in 2025!
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, June 16-20, 2025
by Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Nexera: Advanced Territory Management Enhances Technician Productivity
by Mark VrunoNexera “Unlocking Success” blog looks at its Sales Atlas offering and how poor car stock management could be costing dealers money.
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Breaking News, Business & Finance
Nexera Invests in Infrastructure Upgrade to Drive Innovation in Imaging Industry
by Mark VrunoNexera has completed a migration to a secure high-performance Infrastructure-as-a-Service (IaaS) platform hosted by DataBank in Minneapolis. This investment marks another step towards the company’s mission to modernize and scale its analytics platforms.
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Breaking News, Business & Finance
Monday with Mark: Office Technology News Highlights, May 12-16, 2025
by Mark VrunoWelcome to Monday with Mark, our rapid recap of the previous week’s office technology news.
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Breaking News, Business & Finance
Sam Shillabeer Joins NEXERA as Senior Analyst, Strengthening Client Support Team
by Mark Vruno35-year imaging industry veteran joins Nexera team, which strives to connect dealers and data.
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Breaking News, Business & Finance
Pontrelli Marketing Announces Its Customer Vision Trademark
by Mark VrunoNow focused on monitoring and measuring marketing and sales campaigns, Customer Vision was Lanier’s company culture until its merger with IKON and parent, Ricoh Corp., in the late 2000s, according to Dominic Pontrelli, president of Pontrelli Marketing.
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