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Issue 420:

What’s Next for the Independent Dealer Channel: acquisitions, private equity firms, venture capital investment, the changing dynamic of the OEM-independent dealer relationship, hiring and retention, diversification, and managed IT services. Plus, changes in copier services, how to know when it’s time to sell your dealership, integrating e-commerce on your website, the economic impact of the war in Ukraine, envisioning a four-day workweek with Arran Stewart of Job.com, CIT’s survey reveals the impact of the pandemic on the dealer channel, small and midsize dealers reflect on the state of the document imaging industry, Document Solutions Inc. (DSI) of Albuquerque, NM, and more.

  • Op-Ed & Commentary

    Hard Copy | From the Editor’s Desk: Back to the Future

    by Scott Cullen April 14, 2022

    Is the clock ticking on the independent dealer channel? The optimists out there will say no way. The pessimists will say they…

    Read more
  • Technology Trends

    Japanese Headlines: Ricoh 20th Mid-Term Management Plan Update

    by Tetsuo Kubo April 14, 2022

    The company also announced its medium and long-term expectations. Ricoh executives, including President Yoshinori Yamashita, held a briefing for analysts on March…

    Read more
  • Technology Trends

    European Headlines: When the New Normal Is Yet Another New Normal

    by Petra Diener April 14, 2022

    Reflecting on the changes caused by COVID-19. This article was actually supposed to be quite a different article—it was supposed to be…

    Read more
  • Economics

    Economic Matters: The Return of Geopolitical Risk

    by Henry Willmore April 14, 2022

    The war in Ukraine has the potential to impact much more than energy prices. Just like the equity markets, the economy, and…

    Read more
  • Hiring & Retention

    Quality, Not Quantity

    by CJ Cannata April 14, 2022

    Envisioning a four-day workweek with Job.com’s Arran Stewart. Austin-based entrepreneur Arran Stewart is in the business of helping workers find jobs. His…

    Read more
  • Service

    The Changing Dynamics of Copier Service

    by Noel Ward April 14, 2022

    The past three years have brought on disruption. Uncertainty is the only certainty. One uncertainty is how selling and supporting document imaging…

    Read more
  • Office Technology Acquisitions & Mergers

    You Know It’s Time to Sell Your Dealership When…

    by Scott Cullen April 14, 2022

    Don’t miss these signs. Acquisitions have been an integral aspect of the fabric of the dealer channel for more than 30 years,…

    Read more
  • Technology Trends

    What’s Next for the Independent Dealer Channel?

    by Scott Cullen April 14, 2022

    A seismic shift is underway. How healthy is the independent dealer channel, and what does the future hold for those dealers? The…

    Read more
  • Op-Ed & Commentary

    April Virtual Panel: Unsung Heroes

    by Scott Cullen April 14, 2022

    Small and midsize dealers reflect on the state of the document imaging industry and their businesses. Above, clockwise from top left: Belanger,…

    Read more
  • Sales & Marketing

    Is It Time to Consider an E-Commerce Site?

    by Mark Vruno April 14, 2022

    Your website’s B2B online buying experience should focus on customers, not internal sales teams. Fact: “We don’t currently have an e-commerce platform…

    Read more
  • Business as Unusual

    CIT Survey Reveals Dealers’ Top Challenges of 2021

    by Scott Cullen April 14, 2022

    Managing cash flow, building culture, and navigating the supply chain are key takeaways. The past two years have posed unique challenges for…

    Read more
  • CR-Connect Dealer TourGeneral Profiles

    CR-Connect Dealer Tour: Breaking Not So Bad in Albuquerque

    by Scott Cullen April 14, 2022

    Need document imaging technology, MPS, managed IT, security cameras, AV, or VoIP? Better call Phil Houser and his team at DSI. Above:…

    Read more
← Issue 419
Issue 421 →
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  • Current Issue
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  • Topics
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    • Office/Workplace Technology
    • Production Printing
    • WatchLists
  • Events
    • Annual Awards & Charities Gala
    • Awards & Charities Gala 2025
    • Awards & Charities Gala 2024
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  • Search
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