Is the clock ticking on the independent dealer channel? The optimists out there will say no way. The pessimists will say they…
Issue 420:
What’s Next for the Independent Dealer Channel: acquisitions, private equity firms, venture capital investment, the changing dynamic of the OEM-independent dealer relationship, hiring and retention, diversification, and managed IT services. Plus, changes in copier services, how to know when it’s time to sell your dealership, integrating e-commerce on your website, the economic impact of the war in Ukraine, envisioning a four-day workweek with Arran Stewart of Job.com, CIT’s survey reveals the impact of the pandemic on the dealer channel, small and midsize dealers reflect on the state of the document imaging industry, Document Solutions Inc. (DSI) of Albuquerque, NM, and more.
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The company also announced its medium and long-term expectations. Ricoh executives, including President Yoshinori Yamashita, held a briefing for analysts on March…
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Reflecting on the changes caused by COVID-19. This article was actually supposed to be quite a different article—it was supposed to be…
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The war in Ukraine has the potential to impact much more than energy prices. Just like the equity markets, the economy, and…
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Envisioning a four-day workweek with Job.com’s Arran Stewart. Austin-based entrepreneur Arran Stewart is in the business of helping workers find jobs. His…
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The past three years have brought on disruption. Uncertainty is the only certainty. One uncertainty is how selling and supporting document imaging…
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Office Technology Acquisitions & Mergers
You Know It’s Time to Sell Your Dealership When…
by Scott CullenDon’t miss these signs. Acquisitions have been an integral aspect of the fabric of the dealer channel for more than 30 years,…
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A seismic shift is underway. How healthy is the independent dealer channel, and what does the future hold for those dealers? The…
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Small and midsize dealers reflect on the state of the document imaging industry and their businesses. Above, clockwise from top left: Belanger,…
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Your website’s B2B online buying experience should focus on customers, not internal sales teams. Fact: “We don’t currently have an e-commerce platform…
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Managing cash flow, building culture, and navigating the supply chain are key takeaways. The past two years have posed unique challenges for…
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Breaking Not So Bad in Albuquerque
by Scott CullenNeed document imaging technology, MPS, managed IT, security cameras, AV, or VoIP? Better call Phil Houser and his team at DSI. Above:…

