Managed IT Services

Welcome to Monday with Mark, our rapid recap of the previous week’s office technology news.

Hill Associates will pay settlement to resolve allegations that it violated the False Claims Act in connection with a General Services Administration contract for IT (information technology) services.

Welcome to Monday with Mark, our rapid recap of the previous week’s office technology news.

Kaseya, the leading global provider of AI-powered IT management and cybersecurity software, has joined forces with Technology Marketing Toolkit (TMT), a leading…

Jason Weiss named CEO of Atlantic Tomorrow’s Office; Adam Weiss appointed president as Larry Weiss transitions to chairman.

Former 1Path Holdings and Cal Net Technology Group executive to lead next phase of growth as long-time CEO Austin Vanchieri becomes Executive Chair at national tech solutions provider Visual Edge IT (North Canton, Ohio).

As a new Leadership Council member, Dealer Owner Kevin McCarthy and representatives from Modern Office Methods will help The Consortium develop new programs and set new industry best practices for the channel.

Dealer’s fresh space offers opportunities for collaboration, creativity and stronger service delivery in Southern California; new Impact Networking office consolidates team members previously based in downtown Los Angeles and Marina del Rey, CA.

Portland, Oregon-based mega dealer Pacific Office Automation receives honor from global leader in security operations.

Impact Networking, based in Lake Forest, Illinois, is expanding into Arizona with the opening of a new office in Phoenix, adding to the firm’s nationwide expertise now with more than 20 offices in seven states and more than 900 specialists across the country.

AI took center stage at the TD SYNNEX Endpoint Solutions Partner Summit, which focused on pulling more profit from the $1.6 trillion printer and display device market. Also: Frank Cannata speculates about Xerox’s rather prominent presence at the event.

Blog explains how HP Development Co. is delivering exceptional experiences and value.

At IT Nation Secure 2025 this week, software developer launches a modern, Asio-native evolution of its market-leading professional services automation (PSA) solution as well as ConnectWise Pro, a simplified, unified platform packaging offering that reimagines how MSPs license and consume core services.

The latest managed Security Information and Event Management (SIEM) solution from ConnectWise delivers enterprise-grade security operations in one unified platform, purpose-built for managed service providers (MSPs).

New offering available through Pax8 simplifies delivery of Microsoft and ConnectWise services, empowering MSP partners to scale faster, reduce complexity, and deliver value to SMB clients.

As the Hexaware client base grows across the United States, especially in the Midwest, this move will help the IT services/solutions provider to scale more effectively in the region, particularly in the healthcare sector.

Newly created Doceo position marks a strategic step in Mid-Atlantic dealer’s ongoing mission to broaden information technology (IT) services, spanning managed IT, hardware, software, cloud solutions, and cybersecurity from the firm’s base in York, Pennsylvania.

Three start-up contestants from this group will present their innovative solutions on stage at IT Nation Connect 2025; winners receive $100K in prize money.

Keeping up with cybersecurity—the scary subset of managed IT. Strategies are evolving for office technology dealers.

Strategic move strengthens CDS’s footprint across Pennsylvania, expanding its service capabilities and customer reach throughout the region with purchase of Xerox agent IT Business Solutions.

Prakash Talreja and Russell Humphries to lead ConnectWise product and engineering teams.

The IT solutions receiving prestigious recognition are Advanced Solutions, CommunitySolv, Endpoint: PC Ecosystem, and Global Computing Components.

Chicago area-based office technology dealer expands its presence to the Rocky Mountains.

In this week’s episode of Fridays with Frank, Frank G. Cannata is joined by Frank Cucco of Impact Networking. The two Franks discuss Impact Networking’s leadership transition, the dealership’s growth objectives, and more.

Innovative is software is essential to evolving the partner channel. We take a look at this plus what’s going on with MPS, MFPs and more.