Military veteran Angelita Fanas has journeyed from active service in the U.S. Army to becoming a valued team member of Sharp’s AV team.
Issue 449:
Focus on the office technology dealer channel’s transformation, including software innovations driving growth, the relevancy of MPS in today’s marketplace, a review of where MFPs & MPS fit in as the channel changes, and how inkjet technology is providing dealers an entry into production print. Also featuring a Q&A with U.S. Bank’s Tina Eickhoff about how changes in the industry impact the future of financing, and how to hire and retain talented service technicians. With a Veterans Way Q&A with Jay Bartlett of Advanced Office of Irvine, CA, and a CR Connect Dealer Tour spotlight on Cincinnati-based Donnellon McCarthy Enterprises. With the debut of Coffee with Carol in celebration of Women’s History Month.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Who Is This Vruno Guy?
by Mark Vrunoby Mark VrunoThis resilient crowd is worthy of a tough motto.
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Technology Trends
CLICK: Flex Technology Group Conference and Sharp Dealer Roadshow
by CJ Cannataby CJ CannataOur President/CEO CJ Cannata and new Editor-in-Chief Mark Vruno hit the road last month for events in Anaheim, California, and Las Vegas, Nevada.
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Economics
Japanese Headlines | Beyond MFPs: Ricoh’s AI-powered Business Evolution
by Tetsuo Kuboby Tetsuo KuboFrom cutting-edge AI development to workforce training, Ricoh is pioneering the future of digital services.
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Sustainability
Outside the Box |The Sustainability Revolution: How Dealerships Hold the Key to Transforming Business
by Petra Dienerby Petra DienerSUSTAINABILITY: Optimizing workflows, leveraging data-driven insights, and integrating eco-friendly technology are some of the keys to making businesses more sustainable.
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General Profiles
Financing the Future: A Conversation with U.S. Bank’s Tina Eickhoff
by Scott Cullenby Scott CullenThe company’s head of equipment financing outlines what it takes to be a prime partner for the evolving office technology dealer channel.
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Technology Trends
Building a Better Box: The Mission to Make Smarter Multifunction Printers
by Scott Cullenby Scott CullenEnhanced features, solutions, and services add value to multifunction printers (MFPs).
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Office Technology News
Transforming the Office Technology Dealer Channel: The Software Innovations Driving Growth
by Mark Vrunoby Mark VrunoSoftware innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.
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Technology Trends
Are Managed Print Services Still Relevant in This Era of Declining Page Volumes?
by Scott Cullenby Scott CullenIndustry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.
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Hiring & Retention
The Service Tech Crunch: Why Hiring and Retention Is Harder than Ever and What Dealers Can Do About It
by Noel Wardby Noel WardAs experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.
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Production Print
Economic Shifts and Changing Buyer Behaviors Are Driving a New Approach for the Printing Industry
by Scott Cullenby Scott CullenRISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | The DME Playbook: Strategic Acquisitions, IT Services, and a Vision for the Future
by Scott Cullenby Scott CullenFrom managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.
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Veterans
Veterans Way: Jay Bartlett’s Journey from Military Service to IT Leadership
by Frank G. CannataAn Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.
