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Diversification

New ways office technology dealers with roots in traditional copier businesses can expand their product offerings beyond traditional printing and copier services. Diversification strategies include engaging in new business endeavors that either complement or enhance existing offerings like managed IT services or devoting resources towards entirely new product lines or services like electric vehicle charging stations.

  • Video

    Fridays with Frank: How to Avoid the Race to the Bottom with Your Traditional Office Technology Offerings

    by Scott Cullen August 16, 2024

    In the latest episode of Fridays with Frank, Frank G. Cannata responds to a dealer’s question about how office technology dealers can avoid the race to the bottom in terms of pricing and maintain a profitable business.

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  • Op-Ed & Commentary

    Frankly Speaking | A Question for Dealers: To Sell or Not to Sell?

    by Frank G. Cannata July 25, 2024

    A look at the trends impacting dealers and OEMs after the first six months of 2024. There is no question that manufacturer profitability is not where it was prior to the pandemic. We estimate that their entertainment budgets have decreased by 20%.

    Read more
  • Technology Trends

    An Educational and Inspiring Visit with Barry Simon and the Datamax Team

    by Frank G. Cannata July 24, 2024

    Frank travels to Datamax in Little Rock, Arkansas, to interview Barry Simon and key members of his team.

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  • Video

    Fridays with Frank: Frank Shares a Pleasant Surprise about a Dealer Diversification Opportunity from the ICDA Meeting

    by Scott Cullen April 14, 2023

    Frank G. Cannata shares a surprising conversation inspired by CJ Cannata’s presentation on dealer diversification opportunities at the March ICDA meeting in San Antonio.

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  • Op-Ed & Commentary

    Frankly Speaking: ICDA’s March Meeting Provides Dealers with Valuable Insights and Networking Opportunities

    by Frank G. Cannata April 5, 2023

    Frank G. Cannata presents an overview of the International Copier Dealer Association (ICDA) March meeting, identifying the highlights, including a presentation on dealer diversification as well as his thoughts on the benefits of membership in one of these groups.

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  • CR EventsTechnology Trends

    Successful Business Diversification Strategy Drives POA’s Growth

    by Frank G. Cannata February 9, 2023

    After attending POA’s Annual Meeting, it was clear this leading office technology provider is giving the document imaging industry a lesson in developing a successful strategy for diversification.

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  • CR EventsBreaking News, Business & Finance

    POA’s Doug Pitassi on Planning an Annual Business Sales Meeting

    by Frank G. Cannata February 8, 2023

    Frank G. Cannata spoke to Pacific Office Automation’s Doug Pitassi on how he and his colleagues strategized an agenda for their recent annual meeting themed “Grit.” Pitassi shares his goals for the meeting, his passion for the document imaging channel, and the importance of strong business leadership.

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  • Video

    Fridays with Frank: More Lessons Learned from Pacific Office Automation’s Sales Meeting

    by Scott Cullen February 3, 2023

    In this episode of “Fridays with Frank,” Frank Cannata focuses on the importance of diversification, which he learned at a Pacific Office Automation sales meeting. He believes that office technology dealers and manufacturers should also embrace this lesson.

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  • Video

    Fridays with Frank: Frank’s New Year’s Message to Dealers

    by Scott Cullen January 20, 2023

    In this week’s episode of Fridays with Frank, Frank has some advice for dealers that will keep revenues flowing, make their businesses profitable, and position them for continued…

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  • VideoBreaking News, Business & Finance

    The Top 10 Document Imaging Industry Trends of 2023 Countdown Part 2

    by Scott Cullen January 18, 2023

    The Cannata Report’s President & CEO CJ Cannata and Editor-in-Chief Scott Cullen continue with their countdown of the Top 10 document imaging industry trends to watch in 2023…

    Read more
  • VideoBreaking News, Business & Finance

    The Top 10 2023 Document Imaging Industry Trends Countdown Part 1

    by Scott Cullen January 17, 2023

    The Cannata Report’s President & CEO CJ Cannata and Editor-in-Chief Scott Cullen count down the Top 10 document imaging industry trends to watch in 2023. In Part 2, CJ and…

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  • Awards & CharityWomen/Young Influencers & Diversity

    CompTIA and Out in Tech Partner to Increase Career Opportunities for LGBTQ+ Tech Talent

    by Scott Cullen November 11, 2022

    CompTIA announced it is collaborating with Out in Tech, the world’s largest community of LGBTQ+ tech professionals that seeks greater diversity, equity and inclusion in the workplace….

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  • Annual Dealer Survey

    Dealers Rate Their Vendors in Our November Survey Issue

    by CJ Cannata November 10, 2022

    One of the highlights of our November issue is the second part of our 37th Annual Dealer Survey. In this issue, we examine dealers’ biggest concerns and reveal the ratings of their A3 and A4 OEMs…

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  • Breaking News, Business & Finance

    PRINTING United Alliance Appoints Lisbeth Lyons Black Director, Women in Print Alliance

    by Scott Cullen October 12, 2022

    PRINTING United Alliance announced that Lisbeth Lyons Black will assume a new role within the organization as director, Women in Print Alliance…

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  • VideoWomen/Young Influencers & Diversity

    Meet Women Influencer Moonsun Park

    by Scott Cullen August 24, 2022

    Our video coverage of the 2022 Women Influencers continues with Sharp Electronics Corporation CFO and SVP of Finance Moonsun Park sharing…

    Read more
  • VideoWomen/Young Influencers & Diversity

    Meet Women Influencer Leonie Forristal

    by Scott Cullen August 18, 2022

    The Cannata Report’s video coverage of our 2022 Women Influencers continues with a conversation with Kyocera Document Solution America’s…

    Read more
  • VideoWomen/Young Influencers & Diversity

    Meet Women Influencer Holly DeSantis

    by Scott Cullen August 9, 2022

    The Cannata Report’s video coverage of our 2022 Women Influencers continues with a conversation with Konica Minolta Business Solutions U.S.A.’s…

    Read more
  • Issue Announcements

    June Issue Celebrates Document Imaging Industry’s Young Influencers

    by CJ Cannata June 16, 2022

    This is the ninth year we’ve had the privilege of honoring the document imaging industry’s young influencers. When I first conceived…

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  • Breaking News, Business & Finance

    Out Leadership Releases the Annual State LGBTQ+ Business Climate Index for 2022

    by Scott Cullen June 1, 2022

    Out Leadership unveiled the State LGBTQ+ Business Climate Index for 2022 and accompanying U.S. State CEO Business Briefs. The State…

    Read more
  • Breaking News, Business & Finance

    Epson to Showcase Hospitality POS and Labeling Solutions at National Restaurant Association Show 2022

    by Scott Cullen May 19, 2022

    Epson announced plans to showcase its solutions at the National Restaurant Association Show. Epson’s solutions and demonstrations…

    Read more
  • Video

    Fridays with Frank: Frank Offers Dealers More Advice on Future-Proofing Their Business

    by Scott Cullen April 22, 2022

    In the second part of a two-part Fridays with Frank series, Frank G. Cannata has a few more suggestions as to how dealers can expand their…

    Read more
  • CR Events

    Register for The Cannata Report’s Diversification Gone Wrong Webinar

    by Scott Cullen March 15, 2022

    As traditional office print has declined, many office technology dealers have diversified their offerings to great success. However, not all diversification…

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  • Breaking News, Business & FinanceWomen/Young Influencers & Diversity

    Konica Minolta Celebrates International Women’s Day 2022

    by Scott Cullen March 8, 2022

    Konica Minolta announced efforts to bring its employees together to learn, give and grow in support of International Women’s Day. IWD is a global…

    Read more
  • Video

    Fridays with Frank: What’s Got Frank All Riled Up This Morning?

    by Scott Cullen February 11, 2022

    In our latest episode of Fridays with Frank, Frank G. Cannata is mad as hell, and he wants everyone to know what’s got him ticked off…

    Read more
  • Issue Announcements

    February Issues Highlights Dealer Diversification Mistakes and Opportunities

    by CJ Cannata February 10, 2022

    One of my favorite things is learning how dealers are diversifying their product and services offerings. Even though I haven’t been following this industry…

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

The Cannata Report
  • Current Issue
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  • Topics
    • Business Management/Finance
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    • Growth & Profitability
    • Managed IT and Security
    • Office/Workplace Technology
    • Production Printing
    • WatchLists
  • Events
    • Annual Awards & Charities Gala
    • Awards & Charities Gala 2025
    • Awards & Charities Gala 2024
    • Awards & Charities Gala 2023
    • Elite Partner Dinner
  • Search
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